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From: "Floor & Decor" <flooranddecor@email.flooranddecor.com>
To: <info@sterlingcal.com>
Subject: Did you know? Qualified customers can now shop tax-exempt online
Date: Thu, 30 Oct 2025 08:04:44 -0600
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Floor and Decor 
 

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https://click.email.flooranddecor.com/?qs=30f5a20b7511953357f6d1cf339d0dc6ef2ca28943f67f827e84bf8a1abe37bd5a9142f91d93270dbbc5890b2b035cd269cf5556b946fd62 

https://click.email.flooranddecor.com/?qs=30f5a20b75119533fe933259502a43099edcc9a8bc3a2aa061a6e33478f1bcd5350ed4b62862e7a03e69ab9ab35d9ac26d3bc0ccb6d679cd 

https://click.email.flooranddecor.com/?qs=30f5a20b751195335a57e814798f4b7526f3eb237fe709ecbabc826cb74e8359cb40677d4b82d399efd238e419a09c2c5c5d4c9d421086c6 

https://click.email.flooranddecor.com/?qs=30f5a20b751195338c4d5c4a5c75fc39624e674e4b9b0c25c04b58d9d505faac86ec882b7c6720257c34e7ec2495220439dd877c2ae26ddd 


 

 PRO ID: 169035856


 Current Point Balance: 0

 
 
https://click.email.flooranddecor.com/?qs=30f5a20b75119533232a28aed14175172be74438e718e5ec54ede6ac1da331f0ea6d460042f7a5afbf8cd08ff545544db18fa51889ae2500 


Floor & Decor’s Tax Exemption Program now allows customers to apply their tax-exempt status to online purchases.


https://click.email.flooranddecor.com/?qs=30f5a20b751195339ffd6920dafc96d3603e1f648a34d91b9e9e4767bc1e9941807f4cba71f6bd924ac882eedbf5deea153255c5943fda1d 

 LEARN MORE
 


SHOP TAX-EXEMPT ONLINE

  

  

  


https://click.email.flooranddecor.com/?qs=30f5a20b751195339ffd6920dafc96d3603e1f648a34d91b9e9e4767bc1e9941807f4cba71f6bd924ac882eedbf5deea153255c5943fda1d 

Step 1: Verify You have a Floor & Decor Online Account
&#xA0;

To apply your tax-exempt status to online purchases, you must be logged into your Floor & Decor account. Use the “My Account” dropdown in the top right corner of our homepage to log in or register.



https://click.email.flooranddecor.com/?qs=30f5a20b751195339ffd6920dafc96d3603e1f648a34d91b9e9e4767bc1e9941807f4cba71f6bd924ac882eedbf5deea153255c5943fda1d 

Step 2: Verify Your Tax-Exempt Status
&#xA0;

Register your tax-exempt certificate in&#8209;store or by emailing a copy — or multiples if registered in multiple states — to 
mailto:customercare@flooranddecor.com 
customercare@flooranddecor.com . Online applications are typically processed within 48 hours of submission.



https://click.email.flooranddecor.com/?qs=30f5a20b751195339ffd6920dafc96d3603e1f648a34d91b9e9e4767bc1e9941807f4cba71f6bd924ac882eedbf5deea153255c5943fda1d 

Eligibility Requirements
&#xA0;

Tax exemption applies only if your certificate is valid in our system and registered in the state where your order is being delivered or picked up. If the order ships to a state where you aren’t registered, tax will still apply.



https://click.email.flooranddecor.com/?qs=30f5a20b751195339ffd6920dafc96d3603e1f648a34d91b9e9e4767bc1e9941807f4cba71f6bd924ac882eedbf5deea153255c5943fda1d 

Applying Tax Exemption for Online Orders
&#xA0;

Once verified, log into your Floor & Decor account and select “Apply Tax Exemption” at checkout. Your total will update to remove tax on eligible items. You can also remove the exemption at checkout if needed.



Still Have Questions about Tax Exemption? 

  

  

  

For assistance registering your tax-exempt certificate or more about how to apply your status to online or in-store purchases, visit your local Floor & Decor store, email 
mailto:customercare@flooranddecor.com 
customercare@flooranddecor.com , or call 
tel:+14047209120 
(404) 720-9120 .


https://click.email.flooranddecor.com/?qs=30f5a20b751195339ffd6920dafc96d3603e1f648a34d91b9e9e4767bc1e9941807f4cba71f6bd924ac882eedbf5deea153255c5943fda1d 

 frequently asked questions
 



 pros are loving these picks

  

  

  

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Installation Materials 

  

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Complete your projects the right way with installation materials from the brands you trust.  SHOP NOW

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&rsaquo; 



PRO SERVICES

 

 


 

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PRO PREMIER

REWARDS

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PRO PREMIER

APP

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PRO JOBSITE

DELIVERY

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PRO CREDIT

CARD

 


 

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 Need help from your Woodland Hills PRO Desk?

https://click.email.flooranddecor.com/?qs=30f5a20b75119533043f4152afce8e2e6cae8f4115b70da013078fe3d95a3408448cce5e54c05c7bdc71a6519cfbe0feba74b1e09e23479cb24144ad079df88c 
Text  or call us at 
tel:+18183248001 
(818) 324-8001 .


 
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find your local store  
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Pro Services 
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Contact Us 
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Privacy Rights 

  

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<div class="preheader" style="font-size: 1px; display: none !important;">Floor & Decor’s tax exemption program now applies to certain online orders</div>
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              <!--    --><!-- START PPR Points --><table align="center" class="wrapper" role="presentation" style="border-collapse: collapse; border-spacing: 0; padding: 0; vertical-align:middle; width: 100%;background-color: #000;">
 
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         PRO ID: <strong>169035856</strong></p></th></tr></table></th><th class="no-border-mobile small-12 columns first last" style="Margin: 0 auto;margin: 0 auto;mso-padding-alt:0px 10px; padding: 0px 10px;width:50%;vertical-align:middle;">
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              Current Point Balance: <strong>0</strong></p></th></tr></table></th></tr></table></td></tr></table><!-- End PPR Points --><!--  -->       
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<table role="presentation" class="spacer" style="border-collapse: collapse; border-spacing: 0; width: 100%;"><tr><td height="10px" style="font-size: 10px;line-height:10px; font-weight: normal;margin: 0; mso-line-height-rule: exactly; padding: 0;">&#xA0;</td></tr></table>
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<p class="small-text-center" style="Margin: 0; color: #000; font-family:Arial, Helvetica, sans-serif; font-size: 16px; font-weight: 400; line-height:22px; margin: 0; padding: 0; text-align:center;">To apply your tax-exempt status to online purchases, you must be logged into your Floor &amp; Decor account. Use the “My Account” dropdown in the top right corner of our homepage to log in or&nbsp;register.
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<center>
<a   href="https://click.email.flooranddecor.com/?qs=15f715c0bd1ac8192b9e41f4814b74f295073b08bb86f567b148607848674ec2ffafeb6ba92c855e2920480e0f32e2bb5433cde3832c3814ebd3c41de70ad5a8">
<img style="-ms-interpolation-mode: bicubic; Margin: 0 auto; clear: both; display: block; float: none; margin: 0 auto; outline: none; text-align: center; text-decoration: none; width: 100% !important;" title="Pro seated at a Floor &amp; Decor's PRO Premier desk, speaking with an Pro Services Manager in a branded black polo. Wall sign listing Floor &amp; Decor's PRO Services is visible in the background." alt="Pro seated at a Floor &amp; Decor's PRO Premier desk, speaking with an Pro Services Manager in a branded black polo. Wall sign listing Floor &amp; Decor's PRO Services is visible in the background." src="https://image.email.flooranddecor.com/lib/fe921274746d057a74/m/1/5079797a-f4e2-4a1e-9f66-a57c686040b7.png" width="320" align="center" class="float-center">
</a>
</center>

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<table role="presentation" style="border-collapse: collapse; border-spacing: 0; padding: 0;width: 100%;">
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<th style="Margin: 0; margin: 0; mso-padding-alt: 30px 20px; padding: 30px 20px;">
<p class="small-text-center" style="Margin: 0;color: #000; font-family:Arial, Helvetica, sans-serif; font-size: 18px; font-weight: 700; margin: 0;text-align:center; word-wrap: normal;">Step 2: Verify Your Tax-Exempt Status</p>
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<table role="presentation" class="spacer" style="border-collapse: collapse; border-spacing: 0; width: 100%;"><tr><td height="10px" style="font-size: 10px;line-height:10px; font-weight: normal;margin: 0; mso-line-height-rule: exactly; padding: 0;">&#xA0;</td></tr></table>
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<p class="small-text-center" style="Margin: 0; color: #000; font-family:Arial, Helvetica, sans-serif; font-size: 16px; font-weight: 400; line-height:22px; margin: 0; padding: 0; text-align:center;">Register your tax-exempt certificate in&#8209;store or by emailing a copy — or multiples if registered in multiple states&nbsp;— to <a alias="customercare_email_1" alt="customercare@flooranddecor.com" href="mailto:customercare@flooranddecor.com" style="color: #000;font-size: 16px; line-height: 16px; text-decoration: underline; white-space: nowrap;">customercare@flooranddecor.com</a>. Online applications are typically processed within 48 hours of submission.
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<center>
<a   href="https://click.email.flooranddecor.com/?qs=15f715c0bd1ac8199d135d0ebb6617d45e5deb518f032603c1cc014bf90149ec6f39a790d2a519726a0f8267203045d5c73e5f94361774cf6f305ec47a41cbce">
<img style="-ms-interpolation-mode: bicubic; Margin: 0 auto; clear: both; display: block; float: none; margin: 0 auto; outline: none; text-align: center; text-decoration: none; width: 100% !important;" title="Exterior view of Floor &amp; Decor store with red sign, red awning, and display featuring XL Porcelain Slabs in front of the entrance." alt="Exterior view of Floor &amp; Decor store with red sign, red awning, and display featuring XL Porcelain Slabs in front of the entrance." src="https://image.email.flooranddecor.com/lib/fe921274746d057a74/m/1/c3ea965f-74d9-454c-afaa-6ec727046116.png" width="320" align="center" class="float-center">
</a>
</center>

</th>
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<th class="small-10 small-offset-1" style="Margin: 0 auto; margin: 0 auto; padding: 0; width: 320px;background-color:#fff;vertical-align:middle;">
<table role="presentation" style="border-collapse: collapse; border-spacing: 0; padding: 0;width: 100%;">
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<th style="Margin: 0; margin: 0; mso-padding-alt: 30px 20px; padding: 30px 20px;">
<p class="small-text-center" style="Margin: 0;color: #000; font-family:Arial, Helvetica, sans-serif; font-size: 18px; font-weight: 700; margin: 0;text-align:center; word-wrap: normal;">Eligibility Requirements</p>
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<table role="presentation" class="spacer" style="border-collapse: collapse; border-spacing: 0; width: 100%;"><tr><td height="10px" style="font-size: 10px;line-height:10px; font-weight: normal;margin: 0; mso-line-height-rule: exactly; padding: 0;">&#xA0;</td></tr></table>
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<p class="small-text-center" style="Margin: 0; color: #000; font-family:Arial, Helvetica, sans-serif; font-size: 16px; font-weight: 400; line-height:22px; margin: 0; padding: 0; text-align:center;">Tax exemption applies only if your certificate is valid in our system and registered in the state where your order is being delivered or picked up. If the order ships to a state where you aren’t registered, tax will still apply.
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<center>
<a   href="https://click.email.flooranddecor.com/?qs=15f715c0bd1ac81933013d49176206b35ad9ff47fa8e4c5efc2902eeb6bfa2bb61232380a4bb31d30472ac5dbee62e8dbf49b934b0755678d9e6cd345ca175db">
<img style="-ms-interpolation-mode: bicubic; Margin: 0 auto; clear: both; display: block; float: none; margin: 0 auto; outline: none; text-align: center; text-decoration: none; width: 100% !important;" title="Online shopping cart summary showing a subtotal of $1.50, ship-to-store fee of $9.43, estimated taxes of $0.66, and an estimated total of $11.59. Includes a 'Return to Cart' link and a 'Login' button to apply tax exemption to an order." alt="Online shopping cart summary showing a subtotal of $1.50, ship-to-store fee of $9.43, estimated taxes of $0.66, and an estimated total of $11.59. Includes a 'Return to Cart' link and a 'Login' button to apply tax exemption to an order." src="https://image.email.flooranddecor.com/lib/fe921274746d057a74/m/1/08df8d84-ad05-4c18-a598-f70186ae9ba4.png"
 width="320" align="center" class="float-center">
</a>
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<th class="small-10 small-offset-1" dir="ltr" style="Margin: 0 auto; margin: 0 auto; padding: 0; width: 320px;background-color:#fff;vertical-align:middle;">
<table role="presentation" style="border-collapse: collapse; border-spacing: 0; padding: 0;width: 100%;">
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<th style="Margin: 0; margin: 0; mso-padding-alt: 30px 20px; padding: 30px 20px;">
<p class="small-text-center" style="Margin: 0;color: #000; font-family:Arial, Helvetica, sans-serif; font-size: 18px; font-weight: 700; margin: 0;text-align:center; word-wrap: normal;">Applying Tax Exemption for Online Orders</p>
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<table role="presentation" class="spacer" style="border-collapse: collapse; border-spacing: 0; width: 100%;"><tr><td height="10px" style="font-size: 10px;line-height:10px; font-weight: normal;margin: 0; mso-line-height-rule: exactly; padding: 0;">&#xA0;</td></tr></table>
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<p class="small-text-center" style="Margin: 0; color: #000; font-family:Arial, Helvetica, sans-serif; font-size: 16px; font-weight: 400; line-height:22px; margin: 0; padding: 0; text-align:center;">Once verified, log into your Floor & Decor account and select “Apply Tax Exemption” at checkout. Your total will update to remove tax on eligible items. You can also remove the exemption at checkout if&nbsp;needed.
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<!-- 320px / 320px | 2Col | #FFF | 0px 0px 0px 20px | 20px 16px --></td></tr></table><table cellpadding="0" cellspacing="0" width="100%" role="presentation" style="background-color: transparent; min-width: 100%; " class="stylingblock-content-wrapper"><tr><td style="padding: 30px 0px 10px; " class="stylingblock-content-wrapper camarker-inner"><!-- Start of Hero description --><table align="center" class="wrapper" role="presentation" style="border-collapse: collapse; border-spacing: 0; padding: 0; vertical-align: top; width: 100%;">
 
  <tr>
   <td class="wrapper-inner" style="-moz-hyphens: none; -webkit-hyphens: none; Margin: 0; border-collapse: collapse !important;margin: 0; padding: 20px 0px 0px 0px;word-wrap: break-word;">
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  <td class="small-10 small-offset-1 large-12 columns first last" style="Margin: 0 auto;margin: 0 auto; mso-padding-alt:0px 30px 15px 30px; padding: 0px 30px 15px 30px; width:580px;">
        <table role="presentation" style="border-collapse: collapse; border-spacing: 0; padding: 0;vertical-align: top; width: 100%;">
         
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 <p class="mobile-font-20" style="Margin: 0;color: #000000; font-family:Arial, Helvetica, sans-serif; font-size: 22px; font-weight: 700; line-height: 1.2em; margin: 0;text-align:center; word-wrap: normal; text-transform:uppercase;">Still Have Questions about Tax&nbsp;Exemption?&nbsp;</p><!-- Start Spacer - Redline - Spacer --><table role="presentation" style="border-collapse: collapse; border-spacing: 0; padding: 0;width: 100%;">
             
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                &nbsp;</td></tr></table><center>
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                 &nbsp;</td></tr></table></center><!-- End Spacer - Redline - Spacer --><table role="presentation" style="border-collapse: collapse; border-spacing: 0; padding: 0;width: 100%;">
             
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               <td height="16px" style="font-size: 16px; line-height: 16px; margin: 0; mso-line-height-rule: exactly; padding: 0;">
                &nbsp;</td></tr></table><p class="mobile-font-18" style="Margin: 0;color: #000; font-family:Arial, Helvetica, sans-serif,sans-serif; font-size: 18px; font-weight: 500; line-height: 1.2em; margin: 0;text-align:center; word-wrap: normal;">For assistance registering your tax-exempt certificate or more about how to apply your status to online or in-store purchases, visit your local Floor &amp; Decor store, email <a alias="customercare_email_1" alt="customercare@flooranddecor.com" href="mailto:customercare@flooranddecor.com" style="color: #000; font-size: 18px; font-weight: 500; line-height: 1.2em;; text-decoration: underline; white-space: nowrap;">customercare@flooranddecor.com</a>, or call 
<a href="tel:+14047209120" style="color:#000;text-decoration:underline;">(404)&nbsp;720-9120</a>.</p></td></tr></table></td></tr></table></td></tr></table><!-- End of Hero description --></td></tr></table><table cellpadding="0" cellspacing="0" width="100%" role="presentation" style="background-color: transparent; min-width: 100%; " class="stylingblock-content-wrapper"><tr><td style="padding: 0px 0px 15px; " class="stylingblock-content-wrapper camarker-inner"><!-- START White Button     -->
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<a   title="FREQUENTLY ASKED QUESTIONS" href="https://click.email.flooranddecor.com/?qs=15f715c0bd1ac8190644e8f5f97fc16e4dd752e516f98515c66f69459dc07b63c8ed6d8438fa70cc81ab82829b66159d8b812411f994e979a2b9ec46457aafe4" style="Margin: 0; border: 0 solid #fafafa; color: #000001; display: inline-block; font-family:Arial, Helvetica, sans-serif; font-size: 14px; font-weight:600; line-height:1.3em; margin: 0; padding: 9px 16px 9px 16px; text-align:center; text-decoration: none;text-transform:uppercase;" bgcolor="#fafafa">
   <span style="mso-text-raise:3pt;">
 frequently asked questions
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<a  href="https://click.email.flooranddecor.com/?qs=15f715c0bd1ac81985376e632c131b0fa4ce022b1c574a5f6f8c290ca8f09682610f6528038683e576d651b2e0d4244121a1e1122755c73971b4fc67f0ca9bce"><img style="-ms-interpolation-mode: bicubic; Margin: 0 auto; clear: both; display: block; float: none; margin: 0 auto; outline: none; text-align: center; text-decoration: none; width: 100% !important;" src="https://em.dynamicyield.com/v1/email/rcom/image/8779459/1399550/1399549?slot_id=1&cuid=e3b0c44298fc1c149afbf4c8996fb92427ae41e4649b934ca495991b7852b855&cuid_type=email&locale=default&version=351966&tag_ids=1399549" width="170" align="center" class="float-center"></a>
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<a  href="https://click.email.flooranddecor.com/?qs=15f715c0bd1ac81966e6a7cc6975a0e97384ca575c1b91386ca12c0f3c9e46219fd783f9f6a9fb5d35cc99659e6da1cf57c3befb917a171119c249c09f77fac2"><img style="-ms-interpolation-mode: bicubic; Margin: 0 auto; clear: both; display: block; float: none; margin: 0 auto; outline: none; text-align: center; text-decoration: none; width: 100% !important;" src="https://em.dynamicyield.com/v1/email/rcom/image/8779459/1399550/1399549?slot_id=3&cuid=e3b0c44298fc1c149afbf4c8996fb92427ae41e4649b934ca495991b7852b855&cuid_type=email&locale=default&version=351966&tag_ids=1399549" width="170" align="center" class="float-center"></a>
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