Return-Path: Delivered-To: info@sterlingcal.com Received: from reseller401.webserversystems.com by reseller401.webserversystems.com with LMTP id EP1rBADn2md3MgUAchKAPA (envelope-from ) for ; Wed, 19 Mar 2025 10:47:12 -0500 Return-path: Envelope-to: info@sterlingcal.com Delivery-date: Wed, 19 Mar 2025 10:47:12 -0500 Received: from gt156.mta.exacttarget.com ([13.111.73.156]:50220) by reseller401.webserversystems.com with esmtps (TLS1.2) tls TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384 (Exim 4.98.1) (envelope-from ) id 1tuvdP-00000001Sk7-0TWN for info@sterlingcal.com; Wed, 19 Mar 2025 10:47:12 -0500 DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; s=200608; d=egiainfo.com; h=From:To:Subject:Date:MIME-Version:List-Unsubscribe:List-Unsubscribe-Post: Reply-To:Message-ID:Content-Type; i=memberservices@egiainfo.com; bh=lilA8+kC96Y9PMwEyQ1SF2yrJZxsv4LcadqsJcXN1sE=; b=duP/gs0cq9uzcdWNen093cbrIBYbKU99yhy9PdyKmtnhKOqLc3zIpFEsSsYbWLY8LlYXKd62G1Xi vOABhJ4nMjlvRB2/i8zNv6CMNSPu/vqFtbUOMLCr8iclh5mMZrpUbn8d3R2y1/qL9pZVE3QdxiZD /PqucFp6Xz5RV9ZiIrQ= Received: by gt156.mta.exacttarget.com id hrbjfu2fmd4h for ; Wed, 19 Mar 2025 15:47:00 +0000 (envelope-from ) From: "Contractor University" To: Subject: EPIC2025 Breakout Session Recordings: First 4 Now Available! Date: Wed, 19 Mar 2025 09:46:59 -0600 MIME-Version: 1.0 x-messageKey: 920873-1091080468-33639565 X-Delivery: Transactional X-SFMC-Stack: 11 x-job: 514014645_98355 List-Unsubscribe: List-Unsubscribe-Post: List-Unsubscribe=One-Click X-Report-Abuse-To: abuse@pd25.com Reply-To: memberservices@egiainfo.com Message-ID: Content-Type: multipart/alternative; boundary="2AduLfbgYlrN=_?:" X-Spam-Status: No, score=-1.3 X-Spam-Score: -12 X-Spam-Bar: - X-Spam-Flag: NO This is a multi-part message in MIME format. --2AduLfbgYlrN=_?: Content-Type: text/plain; charset="utf-8" Content-Transfer-Encoding: 8bit Watch Now: Trade Secrets & Simple Paths to Success from the Industry’s Brightest Minds ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ The First Four Breakout Session Recordings from EPIC2025 Are Now Available Last week in Orlando, EPIC2025 hosted some of the most acclaimed thought leaders in the contracting industry who brought powerful, business-changing insights and expertise with all of those who were able to attend. And now, the first four (of 15) breakout session recordings are available to stream on-demand on MyContractorUniversity.com https://go.mycontractoruniversity.com/e/920873/2025-03-19/2klczn/1091309398/h/t-tHsVy2IGJX-QCUEv85eHphBR1P1k7NPTK7fLOJsYU Current Contractor University members can access the first four breakout session recordings by clicking the “Watch Now” links below. Nonmembers can start an absolutely free 10-day trial to access these recordings, as well as 11 more that will be released over the next three weeks, by clicking the link below. Start a Free Trial https://go.mycontractoruniversity.com/e/920873/n--referrer-EPIC2025-Breakouts/2klczr/1091309398/h/t-tHsVy2IGJX-QCUEv85eHphBR1P1k7NPTK7fLOJsYU Be a Purchase Experience Champion: A Game Show Session Presented by: Matthew Bratsis & a Panel of Financing Experts Everyone understands the importance of a great customer experience and the impact it can have on the success of a business. We’ve been told time after time how important payment solutions are for every customer. But, why? What is the psychology behind the consumer buying experience? What role does the actual purchase experience play in your overall customer experience? What tools, ideas, tips and tricks should be utilized to create the best purchase experience? What does a great “Purchase Experience” look like? Join the experts from OPTIMUS, GreenSky and other industry-leading lenders for an exciting, informative and interactive game show experience. Audience members will be selected to participate in a “Millionaire” game show environment, with the chance to win cash prizes, while everyone learns some of the most successful purchase experience strategies implemented by the most successful HVAC companies. Plus, you’ll learn: How consumer behaviors have changed over time and how to understand the driving forces that lead to the actual purchase portion of your customer experience Understanding the true difference between payment solution offerings and zero-interest solutions How to increase profits and gain better reviews through a great customer purchase experience The power and simplicity of commercial lending and its impact on your bottom line The truth behind common myths around payment solutions and how your overall experience will attract more affluent buyers And so much more! Watch Now https://go.mycontractoruniversity.com/e/920873/-champion-a-game-show-session-/2klczv/1091309398/h/t-tHsVy2IGJX-QCUEv85eHphBR1P1k7NPTK7fLOJsYU Working On Your Business, Not in Your Business – Strategies for Building a Company that Can Thrive Without You Around 100% of the Time Presented by: Steve Shallenberger Why is it that some contractors are able to spend as much – or as little – time in their business as they’d like and still be successful? What is the secret they know that allows them to continuously grow in size, in locations, and in profitability, even if they choose to be hands-off owners? To take vacations? To spend time with their families? Join Steve Shallenberger, the founder of acclaimed Becoming Your Best Global Leadership – and the founder and president of Synergy Companies, one of California’s most successful contracting businesses despite the fact that Steve is able to take a less active day-to-day role. In this breakout session, you’ll learn Steve’s eye-opening strategies on how to do what matters most in your business by mastering the art of delegating. And you’ll get the roadmap to build proven systems, structures and people to get a consistent desired result – even when you’re not there! Plus, you’ll learn: How to avoid the pitfalls that allow your business to OWN YOU, even though YOU OWN the business How to achieve a P/PC (production & production capability) Balance How to balance time between “working in” and “working on” a business – and then be at peace in the process How to profit from personal and professional development for you and your employees How to hit your short-term goals and long-term objectives Watch Now https://go.mycontractoruniversity.com/e/920873/ut-you-around-100-of-the-time-/2klczy/1091309398/h/t-tHsVy2IGJX-QCUEv85eHphBR1P1k7NPTK7fLOJsYU Unlocking Customer Engagement: How to Ensure Your Recommendations Are Heard Presented by: Russ Horrocks Why do your customers often ignore your findings, data, and recommendations? Many technicians face the frustrating scenario where clients ask for advice, only to go counter to the recommendation – or take no action at all. Understanding how humans make decisions can help you craft your approach to not only serve and inform your customers but also compel them to act. In this breakout session, acclaimed sales trainer Russ Horrocks will examine the psychology of decision-making and provide strategies to enhance customer engagement. By focusing on the traits and behaviors of the best technicians and mastering the art of effective communication, you can make your customers feel safe and confident in their decisions. Plus, Russ will share how to build a team of technicians where specialization creates incredible customer experiences and leads to effective, happy, and successful techs. Plus, you’ll learn: • The traits and behaviors of top-performing technicians • The simplicity of effective communication • How to make your customers feel safe regardless of their concerns • How to deliver information without applying pressure And so much more! Watch Now https://go.mycontractoruniversity.com/e/920873/our-recommendations-are-heard-/2kld12/1091309398/h/t-tHsVy2IGJX-QCUEv85eHphBR1P1k7NPTK7fLOJsYU Automation & AI: The Blueprint for Boosting Efficiency in Home Services Businesses Presented by: Josh Crouch & Tersh Blissett You’ve heard all about the future that artificial intelligence will usher in. But the truth is, AI is already here and having a significant impact on businesses just like yours. How can you leverage the technology to gain a competitive advantage? In this session, join Josh Crouch and Tersh Blissett – hosts of the successful podcast Service Business Mastery and experts in home services businesses and how to market them – and begin learning about all the ways that you can leverage this groundbreaking technology to enhance your business’s efficiency and improve your customer’s journey during their lifecycle. All the ideas and examples shared will be practical and applicable to everyone in attendance; you can walk out and implement them the next day. Plus, you’ll learn: Where AI technology is at and what it can accomplish today How to marry AI and automation to get back precious time to focus on more important tasks and projects How to delegate the creation of AI/automation to others Which tools are essential How to find thousands of ideas to leverage AI and automation And so much more! Watch Now https://go.mycontractoruniversity.com/e/920873/y-in-home-services-businesses-/2kld15/1091309398/h/t-tHsVy2IGJX-QCUEv85eHphBR1P1k7NPTK7fLOJsYU https://go.mycontractoruniversity.com/e/920873/WeAreEGIA/2kld18/1091309398/h/t-tHsVy2IGJX-QCUEv85eHphBR1P1k7NPTK7fLOJsYU https://go.mycontractoruniversity.com/e/920873/egia/2kld1c/1091309398/h/t-tHsVy2IGJX-QCUEv85eHphBR1P1k7NPTK7fLOJsYU https://go.mycontractoruniversity.com/e/920873/company-egia/2kld1g/1091309398/h/t-tHsVy2IGJX-QCUEv85eHphBR1P1k7NPTK7fLOJsYU https://go.mycontractoruniversity.com/e/920873/user-egia3800/2kld1k/1091309398/h/t-tHsVy2IGJX-QCUEv85eHphBR1P1k7NPTK7fLOJsYU EPIC2025.COM https://go.mycontractoruniversity.com/e/920873/2025-03-19/2kld1n/1091309398/h/t-tHsVy2IGJX-QCUEv85eHphBR1P1k7NPTK7fLOJsYU UNSUBSCRIBE https://go.mycontractoruniversity.com/emailPreference/epc/920873/bi7_XKSQ0aGpVOGk_pe5AlcnAwTXA2vPkvSURo-3_Kk/ee8a94f0f494201fb27995a4eeec71f311f34fc361cf58332388f2b783c04fbc/1091309398 VIEW ONLINE https://go.mycontractoruniversity.com/webmail/920873/1091309398/ee8a94f0f494201fb27995a4eeec71f311f34fc361cf58332388f2b783c04fbc CONTACT US mailto:memberservices@egia.org --2AduLfbgYlrN=_?: Content-Type: text/html; charset="utf-8" Content-Transfer-Encoding: 8bit EPIC2025
Watch Now: Customer Engagement Strategies, Automation & AI for HVAC & More from Industry Experts ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌  ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌  ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌  ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌  ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌  ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌  ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌  ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌  ‌ ‌ ‌ ‌  ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌  ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ 
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