Return-Path: <01000194cdaccc71-55189fdd-5f0c-47d3-a351-a521098890c6-000000@mail-from.disputes.galileo-ft.com> Delivered-To: info@sterlingcal.com Received: from reseller401.webserversystems.com by reseller401.webserversystems.com with LMTP id gD0VAG0yoWcDWAkAchKAPA (envelope-from <01000194cdaccc71-55189fdd-5f0c-47d3-a351-a521098890c6-000000@mail-from.disputes.galileo-ft.com>) for ; Mon, 03 Feb 2025 15:17:33 -0600 Return-path: <01000194cdaccc71-55189fdd-5f0c-47d3-a351-a521098890c6-000000@mail-from.disputes.galileo-ft.com> Envelope-to: info@sterlingcal.com Delivery-date: Mon, 03 Feb 2025 15:17:33 -0600 Received: from a48-184.smtp-out.amazonses.com ([54.240.48.184]:40923) by reseller401.webserversystems.com with esmtps (TLS1.2) tls TLS_ECDHE_RSA_WITH_AES_128_CBC_SHA256 (Exim 4.96.2) (envelope-from <01000194cdaccc71-55189fdd-5f0c-47d3-a351-a521098890c6-000000@mail-from.disputes.galileo-ft.com>) id 1tf3oy-002ZJR-1n for info@sterlingcal.com; Mon, 03 Feb 2025 15:17:32 -0600 DKIM-Signature: v=1; a=rsa-sha256; q=dns/txt; c=relaxed/simple; s=3x2vjaixwqcz5dmtfg4v6o2tkstyk5qw; d=disputes.galileo-ft.com; t=1738617441; h=Subject:From:To:Date:Mime-Version:Content-Type:References:Reply-To:Message-Id; bh=Y+McOGWNM5MDjDuOzhnj7hg8pWkp9fDbQOfjORwLo4A=; b=FPfDfJHYcZ6mXdUF1Qcd6rNI0bJfWm0O+IvbovGiGVmmV7AdzsJBApdZ/gyaln/W wGPPyaHzPo7CzYuI+bz752I1C6guw+CaAiFSw9N5AkDw+K6fCqHeHE4yWumvZQg1I/z gflYYioP+HtQDqrWT0IV2C8B+DIQFmopE0UNET1U= DKIM-Signature: v=1; a=rsa-sha256; q=dns/txt; c=relaxed/simple; s=ug7nbtf4gccmlpwj322ax3p6ow6yfsug; d=amazonses.com; t=1738617441; h=Subject:From:To:Date:Mime-Version:Content-Type:References:Reply-To:Message-Id:Feedback-ID; bh=Y+McOGWNM5MDjDuOzhnj7hg8pWkp9fDbQOfjORwLo4A=; b=VGi2zYfgBOs7uvVO2ZuWEe6ynzsS98am0K4wnNf+K8evl5xMO0oaNmSnKA/knZ8O p2sBmph/dnlvODh8hu6H2CwAUpotKD5btoqRkz+omLl2ZTbiF6sNnabfAlAduK0aJvO R44nzEzcrI44CcoGDu1GKcywOduahaKZNlTWMISw= Subject: Dispute Message from Greenlight related to your Claim with id 25013002010C From: =?UTF-8?Q?Disputes?= To: =?UTF-8?Q?info=40sterlingcal=2Ecom?= Date: Mon, 3 Feb 2025 21:17:21 +0000 Mime-Version: 1.0 Content-Type: multipart/alternative; boundary="=_w9jExOzY8UCqVYsnMsWPg1kWMgkvhJW1ob5wFbKL0YO80AGU" References: <1478481390.5374.1738617439450@qfd-prod-galileo-2b-w4> X-Priority: 3 (Normal) X-Mailer: Amazon WorkMail Thread-Index: AQHbdoECsYXlYiZwSf68qvWIEB1pMQ== Thread-Topic: Dispute Message from Greenlight related to your Claim with id 25013002010C Reply-To: communication@disputes.galileo-ft.com X-Wm-Sent-Timestamp: 1738617440 Message-ID: <01000194cdaccc71-55189fdd-5f0c-47d3-a351-a521098890c6-000000@email.amazonses.com> Feedback-ID: ::1.us-east-1.LF00NED762KFuBsfzrtoqw+Brn/qlF9OYdxWukAhsl8=:AmazonSES X-SES-Outgoing: 2025.02.03-54.240.48.184 X-Spam-Status: No, score=-4.3 X-Spam-Score: -42 X-Spam-Bar: ---- X-Spam-Flag: NO This is a multi-part message in MIME format. Your mail reader does not understand MIME message format. --=_w9jExOzY8UCqVYsnMsWPg1kWMgkvhJW1ob5wFbKL0YO80AGU Content-Type: text/plain; charset=UTF-8 Content-Transfer-Encoding: quoted-printable Dear Andrew Sterling, =20 On 01/30/2025, we received a dispute from you totaling 152.21. While our = investigation is underway, we are issuing you a provisional credit in the= amount of=C2=A0 $152.21 for the following transactions: =20 Date =09Description =09Amount =09Disputed Amount=20 01/17/2025 =09AMAZON PRIME, AMZN.COM/BILL, WA =09$152.21 =09$152.21=20 =C2=A0=20 You will have full use of the funds while we complete our research. This = provisional credit will be reversed if the claim is denied. The final res= olution of your claim will typically be completed within 90 days, but in = some cases may take longer. The results of our investigation will be comm= unicated to you in writing within 3 business days after completing our in= vestigation. =20 Thank you for giving us the opportunity to serve you. We appreciate your = business and the confidence you have placed in us. If we can be of furthe= r assistance, please look for the contact information on the back of your= card or in your app as we would be happy to assist you further.=C2=A0 Sincerely, Greenlight =20 =20 =20 =20 =20 --=_w9jExOzY8UCqVYsnMsWPg1kWMgkvhJW1ob5wFbKL0YO80AGU Content-Type: text/html; charset=utf-8 Content-Transfer-Encoding: quoted-printable Dispute Message from Greenlight related to your Claim with id 25013002010= C --=_w9jExOzY8UCqVYsnMsWPg1kWMgkvhJW1ob5wFbKL0YO80AGU--
=

=

Dear Andrew Sterling,

On 01/30/2025, we received a dispute from you totalin= g 152.21. While our investigation is underway, we are issuing you a provi= sional credit in the amount of  $152.21 for the following transactio= ns:

=
Date Description Amount Dispu= ted Amount
0= 1/17/2025 AMAZON PRIME, AMZN.COM/BI= LL, WA $152.21 $152.21
 
=

You will have full use of the funds while= we complete our research. This provisional credit will be reversed if th= e claim is denied. The final resolution of your claim will typically be c= ompleted within 90 days, but in some cases may take longer. The results o= f our investigation will be communicated to you in writing within 3 busin= ess days after completing our investigation.

Thank you for giving us the opportu= nity to serve you. We appreciate your business and the confidence you hav= e placed in us. If we can be of further assistance, please look for the c= ontact information on the back of your card or in your app as we would be= happy to assist you further. 

Sincerely,

Greenlight

=