Return-Path: <01000194b8f5449d-9453e08c-94a0-496f-8016-84565e9f61cb-000000@mail-from.disputes.galileo-ft.com> Delivered-To: info@sterlingcal.com Received: from reseller401.webserversystems.com by reseller401.webserversystems.com with LMTP id aAytOLjkm2dsRQYAchKAPA (envelope-from <01000194b8f5449d-9453e08c-94a0-496f-8016-84565e9f61cb-000000@mail-from.disputes.galileo-ft.com>) for ; Thu, 30 Jan 2025 14:44:40 -0600 Return-path: <01000194b8f5449d-9453e08c-94a0-496f-8016-84565e9f61cb-000000@mail-from.disputes.galileo-ft.com> Envelope-to: info@sterlingcal.com Delivery-date: Thu, 30 Jan 2025 14:44:40 -0600 Received: from a11-127.smtp-out.amazonses.com ([54.240.11.127]:55065) by reseller401.webserversystems.com with esmtps (TLS1.2) tls TLS_ECDHE_RSA_WITH_AES_128_CBC_SHA256 (Exim 4.96.2) (envelope-from <01000194b8f5449d-9453e08c-94a0-496f-8016-84565e9f61cb-000000@mail-from.disputes.galileo-ft.com>) id 1tdbOy-001iwd-1d for info@sterlingcal.com; Thu, 30 Jan 2025 14:44:40 -0600 DKIM-Signature: v=1; a=rsa-sha256; q=dns/txt; c=relaxed/simple; s=3x2vjaixwqcz5dmtfg4v6o2tkstyk5qw; d=disputes.galileo-ft.com; t=1738269869; h=Subject:From:To:Date:Mime-Version:Content-Type:References:Reply-To:Message-Id; bh=N/JEh1xEbxnhZ12hx2nFmYrpswjyrJAWY5AnsNOzJmk=; b=Jh/SopyXVVkH7F8oHJKgoM/BPLqAMnope3Cnk3Y7ZMOxLpEhz/QQIx3ZgyumX5os CiiAFvONcdLRyWsqtHmd4dWKZda0U0sfAltLh/rBpQS0mbLHlNq7Rp1OSkJwLSINxRz wAscWqYWTVFiMLpAL2k88456c1YfdKXBQW45IuTw= DKIM-Signature: v=1; a=rsa-sha256; q=dns/txt; c=relaxed/simple; s=ug7nbtf4gccmlpwj322ax3p6ow6yfsug; d=amazonses.com; t=1738269869; h=Subject:From:To:Date:Mime-Version:Content-Type:References:Reply-To:Message-Id:Feedback-ID; bh=N/JEh1xEbxnhZ12hx2nFmYrpswjyrJAWY5AnsNOzJmk=; b=eUFlpl/EQOuzQ86xULcnKz5dV2IZsu0WVMdCxQIO3g1fHHlq84M2aL1xWyNu913h fLDDinvZW4K/ZJZbebMv6EhVOh+956c35CZ9Z72NwctS1nIJIoBNMELMxTDhJ+57Xzz 1K8uYOFw7iJVkzwjRQDq6Pb2SFvlSrZnaSj44C5s= Subject: Dispute Message from Greenlight related to your Claim with id 25013002010C From: =?UTF-8?Q?Disputes?= To: =?UTF-8?Q?info=40sterlingcal=2Ecom?= Date: Thu, 30 Jan 2025 20:44:29 +0000 Mime-Version: 1.0 Content-Type: multipart/mixed; boundary="=_Ii-CQwtMJTjmsa9Y5+ja4Wp6tMuZIf6oQH1gJAoGsBer5s9j" References: <1438205372.379308.1738269867218@qfd-prod-galileo-2b-b2> X-Priority: 3 (Normal) X-Mailer: Amazon WorkMail Thread-Index: AQHbc1fBYpxPUDncQa+rlBPxuRYuTQ== Thread-Topic: Dispute Message from Greenlight related to your Claim with id 25013002010C Reply-To: communication@disputes.galileo-ft.com X-Wm-Sent-Timestamp: 1738269868 Message-ID: <01000194b8f5449d-9453e08c-94a0-496f-8016-84565e9f61cb-000000@email.amazonses.com> Feedback-ID: ::1.us-east-1.LF00NED762KFuBsfzrtoqw+Brn/qlF9OYdxWukAhsl8=:AmazonSES X-SES-Outgoing: 2025.01.30-54.240.11.127 X-Spam-Status: No, score=-4.3 X-Spam-Score: -42 X-Spam-Bar: ---- X-Spam-Flag: NO This is a multi-part message in MIME format. Your mail reader does not understand MIME message format. --=_Ii-CQwtMJTjmsa9Y5+ja4Wp6tMuZIf6oQH1gJAoGsBer5s9j Content-Type: multipart/alternative; boundary="=_Ii-CsZUv44eDsScu4PH0tvKJHU5ceABtzoaQlfQiPjBk5SNh" --=_Ii-CsZUv44eDsScu4PH0tvKJHU5ceABtzoaQlfQiPjBk5SNh Content-Type: text/plain; charset=UTF-8 Content-Transfer-Encoding: quoted-printable Dear Andrew Sterling, =20 We received a dispute from you on 01/30/2025 totaling $152.21, including = the following transaction(s): =20 Date =09Description =09Amount =09Disputed Amount=20 01/17/2025 =09AMAZON PRIME, AMZN.COM/BILL, WA =09$152.21 =09$152.21=20 =C2=A0=20 What Happens Next =20 *=09Please complete the enclosed form or provide your written confirmatio= n, along with any other supporting documentation to Processing Center, PO= Box 1818, Sandy, UT 84091, or by fax 801-677-8613, or by replying to thi= s email.=20 *=09If written confirmation is received within 10 business days, you may = qualify for a provisional credit.=20 *=09We will review this dispute and inform you of our decision and/or nex= t steps within 10 business days.=20 *=09Please keep in mind that our investigation can take up to 90 days to = complete.=20 =20 Thank you for giving us the opportunity to serve you. We appreciate your = business and the confidence you have placed in us. If we can be of furthe= r assistance, please look for the contact information on the back of your= card or in your app as we would be happy to assist you further.=C2=A0 Sincerely, Greenlight =20 =20 =20 =20 =20 --=_Ii-CsZUv44eDsScu4PH0tvKJHU5ceABtzoaQlfQiPjBk5SNh Content-Type: text/html; charset=utf-8 Content-Transfer-Encoding: quoted-printable Dispute Message from Greenlight related to your Claim with id 25013002010= C
=

=
= AMAZON PRIME, AMZN.COM/BILL, WA

Dear Andrew Sterling,

=

We received a dispute from you on 01/30/2025 = totaling $152.21, including the following transaction(s):
DateDescription Amount Disputed Amount
01/17/2025 $152.21 $1= 52.21
 

What Happens Next

  • Please complete the enclosed form = or provide your written confirmation, along with any other supporting doc= umentation to Processing Center, PO Box 1818, Sandy, UT 84091, or by fax = 801-677-8613, or by replying to this email.
  • If written = confirmation is received within 10 business days, you may qualify for a p= rovisional credit.
  • We will review this = dispute and inform you of our decision and/or next steps within 10 busine= ss days.
  • Please keep in mind that our investiga= tion can take up to 90 days to complete.
=

Thank you fo= r giving us the opportunity to serve you. We appreciate your business and= the confidence you have placed in us. If we can be of further assistance= , please look for the contact information on the back of your card or in = your app as we would be happy to assist you further. 

Sincerely,

Greenlight

=
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