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boundary="===============2326202450892537887==" MIME-Version: 1.0 From: Los Angeles County Public Works To: info@sterlingcal.com X-Accountcode: CALACOUNTY List-Unsubscribe-Post: List-Unsubscribe=One-Click open_flag: true List-Unsubscribe: Errors-To: lacounty@subscriptions.lacounty.gov bulletin_recipient_id: 257156183179 x-subscriber: 3.CSqI+7IlZZGetfB3x2WJ9qmnbrAZbyHPn+MKFBbjpg2+pLuDPksXiQ7tpNeg9PJ7bnrfaj7vMeMx/jL2QW9mjrrIAHvwu53fFWz3Azc6AdbW/vX23AxVLXiury++PJsmygDU3L6a1UjDFbxa00Q+KA== subscriber_id: 1121669355 emailMessageID: 20250108.5920301::BP3 Subject: =?US-ASCII?Q?Important_Update:_Upcoming_Changes_to_EPIC-LA_Login_Process?= Message-ID: <0100019446e52f60-0f19ddcf-301a-4f14-8700-ddb6dd92f3f6-000000@us-east-1.messagingfabric.com> Date: Wed, 8 Jan 2025 17:10:12 +0000 Feedback-ID: ::1.us-east-1.YkyD7oCkb0MV34/3yFYMBHQ75ckP89d/sDoA4gFybkE=:AmazonSES X-SES-Outgoing: 2025.01.08-66.179.17.201 X-Spam-Status: No, score=-4.2 X-Spam-Score: -41 X-Spam-Bar: ---- X-Spam-Flag: NO --===============2326202450892537887== Content-Type: multipart/alternative; boundary="===============6521535876491152274==" MIME-Version: 1.0 --===============6521535876491152274== Content-Type: text/plain; charset="utf-8" MIME-Version: 1.0 Content-Transfer-Encoding: quoted-printable &lt;!-- /*start reset css*/ div { line-height: 1; } body, table, td, p,= a, li, blockquote { -webkit-text-size-adjust: 100%; -ms-text-size-adjust: = 100%;font-family:Arial, sans-serif !important;font-family:Arial, sans-serif= ; } body { -webkit-text-size-adjust: none; -ms-text-size-adjust: none;} tab= le { border-spacing: 0; } table, td { mso-table-lspace: 0pt; mso-table-rspa= ce: 0pt; } img { -ms-interpolation-mode: bicubic; } body { margin: 0; paddi= ng: 0; } img { border: none !important; height: auto; line-height: 1; outli= ne: none; text-decoration: none; } table td { border-collapse: collapse !im= portant; } body, p { height: 100% !important; width: 100% !important; } .pr= eheader { display: none !important; visibility: hidden; opacity: 0; color: = transparent; height: 0; width: 0; 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align:center; } } --&gt;=20 Epic LA Logo=20 =20 Dear EPIC-LA Customer,=C2=A0 We are reaching out to inform you of an upcoming upgrade to the EPIC-LA log= in process. Beginning January 18th, EPIC-LA will transition to a new, secur= e single sign-on (SSO) method using *Tyler Identity - Community Access (TID= -C)*. This upgrade will enhance security and streamline access, allowing us= ers to log into EPIC-LA and other related services using a single set of cr= edentials.=C2=A0 The new system offers optional multi-factor authentication for added accoun= t protection. This enhancement ensures greater security for your account an= d personal information.=C2=A0 *What You Need to Do=C2=A0* "For ALL EPIC-LA Users:=C2=A0" 1. *Select =E2=80=9CCreate an account*=E2=80=9D at the bottom of the login = screen.=C2=A0 *Note For Existing Users: Enter the same email address associated to your e= xisting EPIC-LA account to link it to your previous applications.=C2=A0=C2= =A0 Epic LA Login 2.* Social Media Login (Optional)*:*=C2=A0*=C2=A0 Once your account is created and the email address you are using is linked = to your Google, Apple, Microsoft, or Facebook account, future logins will b= e automatic after you authenticate with one of these providers.=C2=A0 We have also included a link to the user guide [ https://epicla.lacounty.go= v/help/doc/EPIC-LA%20Guide.pdf?utm_content=3D&utm_medium=3Demail&utm_name= =3D&utm_source=3Dgovdelivery&utm_term=3D ] to help navigate the login proce= ss. If you experience any issues or need assistance, please feel free to re= ach out to our EPIC-LA Technical Support team at epiclahelp@lacounty.gov.= =C2=A0 Thank you for your continued use of EPIC-LA. We appreciate your patience du= ring this transition and remain committed to providing a secure, seamless e= xperience. This upgrade marks an important step toward achieving that goal.= =C2=A0 Best regards,=C2=A0 =C2=A0 EPIC-LA Support Team=C2=A0 =C2=A0 =20 =20 =20 Facebook [ https://www.facebook.com/LACoPublicWorks?utm_content=3D&utm_medi= um=3Demail&utm_name=3D&utm_source=3Dgovdelivery&utm_term=3D ]X [ https://tw= itter.com/LACoPublicWorks?utm_content=3D&utm_medium=3Demail&utm_name=3D&utm= _source=3Dgovdelivery&utm_term=3D ]Instagram [ https://www.instagram.com/la= copublicworks/?utm_content=3D&utm_medium=3Demail&utm_name=3D&utm_source=3Dg= ovdelivery&utm_term=3D ] Follow Public Works on social media!=20 Update, modify, or stop subscriptions at any time on your Subscriber Prefer= ences Page [ https://public.govdelivery.com/accounts/CALACOUNTY/subscriber/= new?preferences=3Dtrue ].=20 If you have problems, please visit subscriberhelp.govdelivery.com [ https:/= /subscriberhelp.govdelivery.com/ ]. LA County Department of Public Works |=C2=A0900 S. Fremont Avenue, Alhambra= , CA 91803 [ https://goo.gl/maps/Jz9gccmnhTH2?utm_content=3D&utm_medium=3De= mail&utm_name=3D&utm_source=3Dgovdelivery&utm_term=3D ] =20 =20 ________________________________________________________________________ This email was sent using GovDelivery Communications Cloud to info@sterlin= gcal.com on behalf of: County of Los Angeles, California =C2=B7 500 W. Temp= le St. =C2=B7 Los Angeles 90012 =C2=A0=20 =20 body .abe-column-block { min-height: 5px; } table.gd_combo_table img {margi= n-left:10px; margin-right:10px;} table.gd_combo_table div.govd_image_displa= y img, table.gd_combo_table td.gd_combo_image_cell img {margin-left:0px; ma= rgin-right:0px;} table.govd_hr {min-width: 100%;} p, li, h1, h2, h3 { overf= low-wrap: normal; word-wrap: normal; word-break: keep-all; -moz-hyphens: no= ne; -ms-hyphens: none; -webkit-hyphens: none; hyphens: none; mso-hyphenate:= none; } --===============6521535876491152274== Content-Type: text/html; charset="utf-8" MIME-Version: 1.0 Content-Transfer-Encoding: quoted-printable Important Update: Upcoming Changes to EPIC-LA Login Process =20 =20
3D"Epic

Dear EPIC-LA Customer,=C2=A0

We are reaching out to inform you of an upcoming upgrade to the EPIC-LA = login process. Beginning January 18th, EPIC-LA will transition t= o a new, secure single sign-on (SSO) method using Tyler Identity - = Community Access (TID-C). This upgrade will enhance security and s= treamline access, allowing users to log into EPIC-LA and other related serv= ices using a single set of credentials.=C2=A0

The new system offers optional multi-factor authentication for added acc= ount protection. This enhancement ensures greater security for your account= and personal information.=C2=A0

What You Need to Do=C2=A0

For ALL EPIC-LA Users:=C2=A0

1. Select =E2=80=9CCreate an accoun= t=E2=80=9D at the bottom of the login screen.=C2=A0

*Note For Existing Users: Enter the same email address associated to you= r existing EPIC-LA account to link it to your previous applications.=C2=A0= =C2=A0

3D"Epic

2. Social Media Login (Optional):=C2=A0=C2=A0

Once your account is created and the email address you are using is link= ed to your Google, Apple, Microsoft, or Facebook account, future logins wil= l be automatic after you authenticate with one of these providers.=C2=A0

We have also included a link to the user guide to help navigate the login process. If you experience any issues or need = assistance, please feel free to reach out to our EPIC-LA Technical Support = team at epiclahelp@lacounty.gov.=C2=A0

Thank you for your continued use of EPIC-LA. We appreciate your patience= during this transition and remain committed to providing a secure, seamles= s experience. This upgrade marks an important step toward achieving that go= al.=C2=A0

Best regards,=C2=A0 =C2=A0

EPIC-LA Support Team=C2=A0

=C2=A0

=20
3D"Fa=3D"X"3D"Instagram"
Follow Public Works on social media!

Update, modify, or stop subscriptions at any t= ime on your Su= bscriber Preferences Page.
If you have problems, please visit subscriberhelp.govdelivery.com.

LA County Department of= Public Works |=C2=A0900 S. Fre= mont Avenue, Alhambra, CA 91803
This email was sent using GovDelivery Commun= ications Cloud to info@sterlingcal.com on behalf of: County of Los Angeles,= California =C2=B7 500 W. Temple St. =C2=B7 Los Angeles 90012 =C2=A0
3D"" --===============6521535876491152274==-- --===============2326202450892537887==--