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Date: Thu, 15 Dec 2022 08:37:33 +0000
From: "Syamim A (Twilio SendGrid Support)" <support@twiliosendgrid.zendesk.com>
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Subject: [SendGrid Support] Re: #10365789
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## In replies all text above this line is added to the ticket ##

Your ticket, #10365789 has been updated!

<p><b>To check the status of the ticket and add additional comments, foll=
ow the link here support.sendgrid.com/hc/requests/10365789, or you can al=
so update this ticket by responding directly to this email.</b></p>

<p>----------------------------------------------

Syamim A, Dec 15, 2022, 12:37 AM PST

Andrew,

Thanks for getting back.

Could you share with us the associated email address or the username to t=
he account you're trying to access? We aren't able to locate an account w=
ith any of the emails.

To better assist you, could you share with us a screenshot of what you're=
 seeing when logging into your account as well? Please ensure to share th=
e image of your login page reflecting the username you're using for login=
 and any error messages that may be reflecting on your screen.

Thanks!

Syamim A
Twilio Support</p>

--------------------------------
This email is a service from SendGrid.









[LMZYEX-W8V47]=

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    <div style=3D"color: #b5b5b5;">## In replies all text above this line=
 is added to the ticket ##</div>
    <p dir=3D"ltr">Your ticket, <a target=3D"_blank" href=3D"https://supp=
ort.sendgrid.com/hc/requests/10365789">#10365789</a> has been updated!</p=
><p dir=3D"ltr"></p><p dir=3D"ltr"><b>To check the status of the ticket a=
nd add additional comments, follow the link here support.sendgrid.com/hc/=
requests/10365789, or you can also update this ticket by responding direc=
tly to this email.</b></p><p dir=3D"ltr"></p><p dir=3D"ltr"></p><div styl=
e=3D"margin-top: 25px" data-version=3D"2"><table width=3D"100%" cellpaddi=
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                                      <strong>Syamim A</strong> (SendGrid=
)                                          </p>            <p style=3D"fo=
nt-family:'Lucida Grande','Lucida Sans Unicode','Lucida Sans',Verdana,Tah=
oma,sans-serif; font-size: 13px; line-height: 25px; margin-bottom: 15px; =
margin-top: 0; padding: 0; color:#bbbbbb;" dir=3D"ltr">              Dec =
15, 2022, 12:37 AM PST            </p>                                   =
 <div class=3D"zd-comment" dir=3D"auto" style=3D"color: #2b2e2f; line-hei=
ght: 22px; margin: 15px 0">Andrew,&nbsp;<br>&nbsp;<br>Thanks for getting =
back.&nbsp;<br>&nbsp;<br>Could you share with us the associated email add=
ress or the username to the account you're trying to access? We aren't ab=
le to locate an account with any of the emails.&nbsp;<br>&nbsp;<br>To bet=
ter assist you, could you share with us a screenshot of what you're seein=
g when logging into your account as well? Please ensure to share the imag=
e of your login page reflecting the username you're using for login and a=
ny error messages that may be reflecting on your screen.&nbsp;<br>&nbsp;<=
br>Thanks!<br><div class=3D"signature"><p dir=3D"ltr" style=3D"color: #2b=
2e2f; line-height: 22px; margin: 15px 0">Syamim A<br>
Twilio Support</p></div></div><p dir=3D"ltr">                      </p></=
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iv>
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x; border-top: 1px solid #eeeeee;">
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<span style=3D"color:#FFFFFF" aria-hidden=3D"true">[LMZYEX-W8V47]</span>

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