Return-Path: Delivered-To: info@sterlingcal.com Received: from reseller401.webserversystems.com by reseller401.webserversystems.com with LMTP id 6CPJKoeN3mLjKwAAchKAPA (envelope-from ) for ; Mon, 25 Jul 2022 07:33:11 -0500 Return-path: Envelope-to: info@sterlingcal.com Delivery-date: Mon, 25 Jul 2022 07:33:11 -0500 Received: from m42-9.mailgun.net ([69.72.42.9]:36490) by reseller401.webserversystems.com with esmtps (TLS1.2) tls TLS_ECDHE_RSA_WITH_AES_128_GCM_SHA256 (Exim 4.94.2) (envelope-from ) id 1oFxGk-0003pO-VU for info@sterlingcal.com; Mon, 25 Jul 2022 07:33:11 -0500 DKIM-Signature: a=rsa-sha256; v=1; c=relaxed/relaxed; d=mg.onyxmarketingsolutions.ca; q=dns/txt; s=krs; t=1658752381; x=1658961181; h=Message-Id: Reply-To: To: To: From: From: Subject: Subject: Content-Type: Mime-Version: Date: Sender: Sender; bh=qKJ0M/oi6EMKxdUlXXQWNfn5ZWMY0whxcwU/C6EIcOE=; b=KnIn6tvnayNH+bh/0OoVJ1aCz95w3mjN+ouyFdrZwwK1R49XecenPxb+5s+4HzvfXvHkqBv1 cqrquT1ySHAMYle3uzrS1cgl6E5drp5Bz9po2g24//bcxYysAtJ39IxtmITQ3u1q1ePxoNyl N8p6Frz8/XdGngkaBcqbRwCD584= X-Mailgun-Sending-Ip: 69.72.42.9 X-Mailgun-Sid: WyJhY2NkNCIsICJpbmZvQHN0ZXJsaW5nY2FsLmNvbSIsICJkMDQ0M2YiXQ== Received: from ( []) by 359c38c9a530 with HTTP id 62de8d70d4a2b273cad65093; Mon, 25 Jul 2022 12:32:48 GMT Sender: shane=onyxmarketingsolutions.ca@mg.onyxmarketingsolutions.ca Date: Mon, 25 Jul 2022 12:32:48 +0000 Mime-Version: 1.0 Content-Type: multipart/alternative; boundary="f3bc987369752766ff30acc175faf67dcd76139b0c9dbc3aec9119d2b126" Subject: Start to Finish. The Cycle From: Onyx Marketing Solutions To: info@sterlingcal.com Reply-To: shane@mg.onyxmarketingsolutions.ca X-Mailgun-Variables: {"c_id":"6qKJS20b9vmugXbaKTTe", "email_type":"campaign", "email_type_id":"wGS3RgBpAXWuM1DHEyq6", "loc_id":"Okvnk5XvpwXRB3ZDit8H"} Message-Id: <20220725123248.e81daa525a4650a0@mg.onyxmarketingsolutions.ca> X-Spam-Status: No, score=2.5 X-Spam-Score: 25 X-Spam-Bar: ++ X-Spam-Flag: NO --f3bc987369752766ff30acc175faf67dcd76139b0c9dbc3aec9119d2b126 Content-Transfer-Encoding: quoted-printable Content-Type: text/plain; charset="utf-8" Hello Again, I promise to keep this one short. Did you know the number one thing holding most businesses back from being s= uccessful is how organized things are? That's my own fact based on experience. Haha Being serious, I=E2=80=99ve spoken to many whose CRM is their call history.= If they remember to call someone back great, if they forget they end up with a negative review saying how unresponsive they were leavin= g the customer waiting.=20 Then the company checks their records=E2=80=A6 and of course, they have no = history of that person. Sound familiar? Your sales process starts when the customer initiates contact. The next ste= p is getting them a quote. Scheduling a time to do the job, finishing it, and guess what you=E2=80=99re not done. Now you need to = know what their experience was, for two reasons. 1 - You want their input to see how you can improve your process and/or con= gratulate your team on a job well done 2 - If they had a good experience, which they will, you want to showcase th= at review. If you are going to have any type of longevity, look to pass on or sell your business in the future, you need a = solid reputation. Collecting reviews is how you get it. After that it=E2=80=99s simple. Depending on how well you know your market. You continue to engage this customer by sending them tips to maintain their= new thing. Every so often you send them special offers. Discounts on repairs, let them know about referral bonuses, etc. You keep this going because someone who=E2=80=99s already used your service= s will most likely want to use your services again. Then they buy again or refer someone else and the cycle continues over and = over again. You=E2=80=99ll always have work for your team, your customers feel like you=E2=80=99re there for them and your wallet is always= happy.=20 This is the power of automation and it can be yours : ) Reply Yes to talk about it=20 Regards, --f3bc987369752766ff30acc175faf67dcd76139b0c9dbc3aec9119d2b126 Content-Type: text/html; charset="ascii" Content-Transfer-Encoding: quoted-printable
<= style>body{font-family: sans-serif;}

Hello Again,
I promise to keep this one short. 


Did you know the number one thing hold= ing most businesses back from being successful is how organized things are?= That's my own fact based on experience. Haha

Being serious, I’ve spoken to many whos= e CRM is their call history. If they remember to call someone back great, i= f they forget they end up with a negative review saying how unresponsive th= ey were leaving the customer waiting.

Then the company checks their records… and of= course, they have no history of that person. Sound familiar? <= /p>

Your sales process starts when the cus= tomer initiates contact. The next step is getting them a quote. Scheduling = a time to do the job, finishing it, and guess what you’re not done. N= ow you need to know what their experience was, for two reasons. 


1 - You want their input to see how yo= u can improve your process and/or congratulate your team on a job well done=  


2 - If they had a good experience, whi= ch they will, you want to showcase that review. If you are going to have an= y type of longevity, look to pass on or sell your business in the future, y= ou need a solid reputation. Collecting reviews is how you get it. 


After that it’s simple. Depending on how well you know your = market.

You cont= inue to engage this customer by sending them tips to maintain their new thi= ng. Every so often you send them special offers. Discounts on repairs, let = them know about referral bonuses, etc. 


You keep this going because someone wh= o’s already used your services will most likely want to use your serv= ices again. 


Then they buy again or refer someon= e else and the cycle continues over and over again. You’ll always hav= e work for your team, your customers feel like you’re there for them = and your wallet is always happy. <= br />
This is the power of automation and it can be yours : )

Reply Yes to talk= about it


Regards,3D""
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