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Subject: Everyone Loves Our Secret Society
From: Onyx Marketing Solutions <shane@onyxmarketingsolutions.ca>
To: info@sterlingcal.com
Reply-To: shane@mg.onyxmarketingsolutions.ca
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--705709905b249df5275c7373aecfa3011b089d112bc15087919edf29b614
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I Love stories so here=E2=80=99s the second one.


You just finished Susan's new roof & kitchen, she loves it. She told her fr=
iends, her neighbors and you were even able to get a
referral out of it.


This is how you run your business. Great customer service, great team, grea=
t work. And everyone appreciates that.


The only problem is you have a blindside.


You and your team are great in the face to face interactions. Super knowled=
geable. Always guiding people to the right solution
that's cost effective and what they want. That=E2=80=99s why you get so man=
y referrals. But your Google Reviews are lacking with only 2.


The problem is only your inner circle knows how great you are. If you were =
running a secret society, then you would be doing great
but you=E2=80=99re not, you=E2=80=99re running a business.


That means you need customers.


So Ricky, who's new in town and doesn=E2=80=99t know anyone yet, (and it do=
esn=E2=80=99t help that he=E2=80=99s a millennial with minimal social skill=
s)
will never speak to Susan and learn about your phenomenal service.


He goes online. Just as he=E2=80=99s always been doing since high school to=
 write all his research papers. Looks for a roofer or remodeler
near me and you show up on the map pack, on page 20=E2=80=A6


He never sees you.


Instead, he settles for some mediocre company because they understand the p=
ower of reviews, and do an even better job of
collecting them than actually providing a great service.


Every year a new generation enters the market. People move to new cities, a=
cross the country, and they rely on the internet to
source their information.


Having great customer service is the hard part. People aren=E2=80=99t patie=
nt, understanding, and aren=E2=80=99t good at their trade.


You are.


We=E2=80=99re pretty good at this online stuff, and as long as you continue=
 to grow your list of happy customers, we know how to present
it.


Remember, the easiest sale to make is a referral. Let Google showcase all o=
f your referrals.


Reply yes to talk.


Best,
--705709905b249df5275c7373aecfa3011b089d112bc15087919edf29b614
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<div style="font-family: verdana, geneva; font-size: 11pt;"><html><head><style>body{font-family: sans-serif;}</style></head><body><p><span style="font-weight: 400;">I Love stories so here&rsquo;s the second one.&nbsp;</span></p>
<br />
<p><span style="font-weight: 400;">You just finished Susan's new roof &amp; kitchen, she loves it. She told her friends, her neighbors and you were even able to get a referral out of it.&nbsp;</span></p>
<br />
<p><span style="font-weight: 400;">This is how you run your business. Great customer service, great team, great work. And everyone appreciates that.&nbsp;</span></p>
<br />
<p><span style="font-weight: 400;">The only problem is you have a blindside.&nbsp;</span></p>
<br />
<p><span style="font-weight: 400;">You and your team are great in the face to face interactions. Super knowledgeable. Always guiding people to the right solution that's cost effective and what they want. That&rsquo;s why you get so many referrals. But your Google Reviews are lacking with only 2.&nbsp;</span></p>
<br />
<p><span style="font-weight: 400;">The problem is only your inner circle knows how great you are. If you were running a secret society, then you would be doing great but you&rsquo;re not, you&rsquo;re running a business.&nbsp;</span></p>
<br />
<p><span style="font-weight: 400;">That means you need customers.&nbsp;</span></p>
<br />
<p><span style="font-weight: 400;">So Ricky, who's new in town and doesn&rsquo;t know anyone yet,&nbsp; (and it doesn&rsquo;t help that he&rsquo;s a millennial with minimal social skills) will never speak to Susan and learn about your phenomenal service.&nbsp;</span></p>
<br />
<p><span style="font-weight: 400;">He goes online. Just as he&rsquo;s always been doing since high school to write all his research papers. Looks for a roofer or remodeler near me and you show up on the map pack, on page 20&hellip;</span></p>
<br />
<p><span style="font-weight: 400;">He never sees you.&nbsp;</span></p>
<br />
<p><span style="font-weight: 400;">Instead, he settles for some mediocre company because they understand the power of reviews, and do an even better job of collecting them than actually providing a great service.&nbsp;</span></p>
<br />
<p><span style="font-weight: 400;">Every year a new generation enters the market. People move to new cities, across the country, and they rely on the internet to source their information.&nbsp;</span></p>
<br />
<p><span style="font-weight: 400;">Having great customer service is the hard part. People aren&rsquo;t patient, understanding, and aren&rsquo;t good at their trade.&nbsp;</span></p>
<br />
<p><span style="font-weight: 400;">You are.&nbsp;</span></p>
<br />
<p><span style="font-weight: 400;">We&rsquo;re pretty good at this online stuff, and as long as you continue to grow your list of happy customers, we know how to present it.&nbsp;</span></p>
<br />
<p><span style="font-weight: 400;">Remember, the easiest sale to make is a referral. Let Google showcase all of your referrals.&nbsp;</span></p>
<br />
<p><span style="font-weight: 400;">Reply yes to talk.&nbsp;<br /><br /><br /></span>Best,</p><img width="1px" height="1px" alt="" src="http://email.mg.onyxmarketingsolutions.ca/o/eJxNzjtrwzAYheFfU41GlhVFHjQ0pCQ0lEISqOkSPutWYV0cW3bqf19n63wOD6-8OSXY_fR-Ibit5zDZpoXT9aqRT_K5fXZz7DbN3D-a86763rvMj0gHcP6Wl14LCaEHZyNygmBC8BYzgnFd1gXBYBhwqli75WDIC8XBFikuvwGGTmcX7Zj8lF2KYyEB_ayWopyb9V1ShmtSak5Ac6lZRUBxigbhokkrNGY9-BWQ4AuZwr-gZ_PjcKnOdte_Nl_TR7k_vi13hpRQmNLK_AEauE-7"></body></html></div>
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