Return-Path: Delivered-To: info@sterlingcal.com Received: from reseller401.webserversystems.com by reseller401.webserversystems.com with LMTP id UDlqB3WybWJuwQ0AchKAPA for ; Sat, 30 Apr 2022 17:04:37 -0500 Return-path: Envelope-to: info@sterlingcal.com Delivery-date: Sat, 30 Apr 2022 17:04:37 -0500 Received: from mta-176-224.mx.medallia.com ([199.102.178.224]:48636) by reseller401.webserversystems.com with esmtps (TLS1.2) tls TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384 (Exim 4.93) (envelope-from ) id 1nkvCc-003mfc-Tp for info@sterlingcal.com; Sat, 30 Apr 2022 17:04:36 -0500 Received: from express.medallia.com (nsmip.medallia.com [10.191.120.51]) by mx.medallia.com (SMTP) with ESMTP id 8187F2009F22 for ; Sat, 30 Apr 2022 22:04:21 +0000 (UTC) DKIM-Filter: OpenDKIM Filter v2.11.0 mx.medallia.com 8187F2009F22 DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=feedback.sce.com; s=scemedallia; t=1651356261; bh=Z+8C0zUOu6Y4U6bE1RDToJ8qOyqi1iooWpl6PgiiFbo=; h=Date:From:To:Subject:List-Unsubscribe:From; b=togDcqqQcEPCXgU6mb+mqix3cGvpu8okWUoqPgfVFC67SBgI+gugg59JvjCGPxX3F 9zXQlaA3eVC1+mlwxFfGBTnusX6CgHpSemVWt+l8HcuBnqrSENDfsKcw7C2P2l66q7 fKHF0FFTT9s176RrcOLbDpHxHIlU7IbQKGENQaUE= Date: Sat, 30 Apr 2022 15:04:21 -0700 (PDT) From: SCE To: info@sterlingcal.com Message-ID: Subject: Reminder: Your outage experience - less than 2 minute survey MIME-Version: 1.0 Content-Type: multipart/alternative; boundary="----=_Part_174974_1841202676.1651356261262" Feedback-ID: sce-f43599d9-7459-4ab9-8bcf-8976e3738d58:sce.medallia.com-sce:MedalliaInc List-Unsubscribe: , List-Unsubscribe-Post: List-Unsubscribe=One-Click X-Medallia-Company-Name: sce X-Medallia-Company-URL-Name: sce X-Mail-Sequence: 289175862 X-Spam-Status: No, score=-0.6 X-Spam-Score: -5 X-Spam-Bar: / X-Spam-Flag: NO ------=_Part_174974_1841202676.1651356261262 Content-Type: text/plain; charset=UTF-8 Content-Transfer-Encoding: quoted-printable Dear Customer, This is a friendly reminder to provide your feedback. We recently invited y= ou to a short survey about your experience as a Southern California Edison = customer. There was a recent outage in your area. If you were affected, we would app= reciate your feedback to help us improve our service. You can begin the survey by copying the survey link below into a Web browse= r: https://survey.medallia.com/?entdh795r87hvc47sfsmht Sincerely, Lisa Cagnolatti SVP, Customer Service ------------------------------------------------------------- Please do not =E2=80=9CReply=E2=80=9D to this invitation. It is not a monit= ored email address. This survey invitation will expire on May 09, 2022 at 2:15 PM. If you have trouble accessing the survey, you may also copy and paste the f= ollowing URL into your browser: https://survey.medallia.com/?entdh795r87hvc= 47sfsmht. Southern California Edison has hired Medallia, an independent marketing res= earch firm, to conduct this survey. Should you have any problems accessing = or completing the survey, please email Medallia at surveysupport_sce .entdh= 795r87hvc47sfsmht@express.medallia.com. Your responses will remain strictly confidential by SCE. If you would like = to opt out from receiving future surveys, please click here https://survey.= medallia.com/?entdh795r87hvc47sfsmht&reject=3Dyes. Southern California Edison Privacy Policy: https://www.sce.com/wps/portal/h= ome/privacy ------=_Part_174974_1841202676.1651356261262 Content-Type: text/html; charset=UTF-8 Content-Transfer-Encoding: quoted-printable

=09 =09=09 =09=09Medallia HTML Template =09=09 =09=09 =09 =09 =09=09 =09=09=09 =09=09=09=09 =09=09=09 =09=09
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=09=09=09=09=09=09=09=09=09=09=09=09=09=09 =09=09=09=09=09=09=09=09=09=09=09=09=09=093D"SCE.com" =09=09=09=09=09=09=09=09=09=09=09=09=09
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=09=09=09=09=09=09=09=09=09= =09=09=09=09=09 =09=09=09=09=09=09=09=09=09=09=09=09=09=09Dear Customer,

This is a friendly reminder to provide your feedback. We recently in= vited you to a short survey about your experience as a Southern California = Edison customer.

There was a recent outage in your area. If you w= ere affected, we would appreciate your feedback to help us improve our serv= ice.=09=09=09=09 =09=09=09=09=09=09=09=09=09=09=09=09=09=09

=09=09=09=09=09=09=09=09=09=09=09=09=09=09You can begin the s= urvey by answering this question: =09=09=09=09=09=09=09=09=09=09=09=09=09=09 =09=09=09=09=09=09=09=09=09=09=09=09=09=09
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=09=09=09=09=09=09=09=09=09=09=09=09=09=09 Overall, how satisfied are you with SCE's outage experience? = =09=09=09=09=09=09=09=09=09=09=09=09=09=09 =09=09=09=09=09=09=09=09=09=09=09=09=09=09
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=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09Not at al= l Satisfied =09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09
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=09=09=09=09=09=09=09=09=09=09=09=09=09=09 =09=09=09=09=09=09=09=09=09=09=09Sincerely,
Lisa Cagnolatti
SVP, Customer Service
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=09=09=09=09=09=09=09=09=09=09=09=09=09=09 =09=09=09=09=09=09=09=09=09=09=09=09=09=09=09Please do not =E2=80=9CReply= =E2=80=9D to this invitation. It is not a monitored email address.
=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09This survey invitation will ex= pire on May 09, 2022 at 2:15 PM.

=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09 =09=09=09=09=09=09=09=09=09=09=09=09=09=09=09If you have trouble accessing = the survey, you may also copy and paste the following URL into your browser= : https://survey.medallia.com/?entdh795r87hvc47sfsmh= t.

=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09Southern California Edison has= hired Medallia, an independent marketing research firm, to conduct this su= rvey. Should you have any problems accessing or completing the survey, plea= se email Medallia at surveysupport_sce.entdh795r87hvc47s= fsmht@express.medallia.com. =09=09=09=09=09=09=09=09=09=09=09=09=09=09=09 =09=09=09=09=09=09=09=09=09=09=09=09=09=09=09

=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09= Your responses will remain strictly confidential by SCE. If you would like = to opt out from receiving future surveys, please click here. =09=09=09=09=09=09=09=09=09=09=09=09=09=09=09 =09=09=09=09=09=09=09=09=09=09=09=09=09=09=09

=09=09=09=09=09=09=09=09=09=09=09=09 =09=09=09=09=09=09=09=09=09=09=09=09=09=09=09Southern California Edison Pri= vacy Policy: https://www.sce.com/wps/portal/home/privacy

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