Return-Path: Delivered-To: andrew@sterlingcal.com Received: from reseller401.webserversystems.com by reseller401.webserversystems.com with LMTP id MLjZFXVrUWiV3w4AchKAPA (envelope-from ) for ; Tue, 17 Jun 2025 08:19:49 -0500 Return-path: Envelope-to: andrew@sterlingcal.com Delivery-date: Tue, 17 Jun 2025 08:19:49 -0500 Received: from d45.asa.acemsb4.com ([52.128.41.115]:43504) by reseller401.webserversystems.com with esmtps (TLS1.2) tls TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384 (Exim 4.98.1) (envelope-from ) id 1uRWE8-000000047Cc-3IL6 for andrew@sterlingcal.com; Tue, 17 Jun 2025 08:19:49 -0500 X-KumoRef: eyJfQF8iOiJcXF8vIiwicmVjaXBpZW50IjoiYW5kcmV3QHN0ZXJsaW5nY2FsLmNvbSJ9 DKIM-Signature: v=1; a=rsa-sha256; d=mail.crisp.co; s=acdkim1; c=relaxed/relaxed; bh=cC7PquTx/+4V5HngZhiiJgSJt9uMWYUc6Zgx3u9yEnQ=; h=from:to:subject:date:mime-version:content-type:sender:cc:date:message-id; t=1750166378; x=1750252778; b=OlbG23iMJeJuh52FXkQXi/W6Pm4iSKokYeg1DjCwDRVD5fyZ/MerKHZqlHlNrbhf9GtFH+7xk Xv/tcc5plTDzxQ1/urggJ+42gLM+sj6+zUskEPsrDm2n5bOip2jZcgsJYgttejXS45ivivYMQDl CRoCiN/3jqn+ojeniSwy4tKLAXxJlrg3mpV9l5yKv0k0thQqxPXhLPlbth0nWVWegXvA6gwhLYz WhzCOWq+an14lLAZt5pmdrus3FmQSQ09OMiJ1AwabhTBNFWnfmDtryroL/cgDMbaEgGs3OSU4YD CLgGRKtB/pxoPqa9vwmUfZEanlgWT7aD8LN9CDKxDVAg==; DKIM-Signature: v=1; a=rsa-sha256; d=acems5.com; s=acdkim1; c=relaxed/relaxed; bh=cC7PquTx/+4V5HngZhiiJgSJt9uMWYUc6Zgx3u9yEnQ=; h=from:to:subject:date:mime-version:content-type:sender:cc:date:message-id; t=1750166378; x=1750252778; b=bfOt9HYhx+wlGNHTtPV5vo1u2tZdSnYpRXRHcMPMi3LFfnkq5up6TgpouIb9TpNU1EXHLDtIx 7JNJdlQaD4wiTwi2RRPFzdfGVAPJJTQzlqnQCSqo0dumTulBSL0mDP6/1sKzrNJhOYysC8kUkKV lry7SLU/UOf6UUHckw6aQxO9kBTCmjd6v/VbdDHlzgqlkm+zsOoyqeco7FFXNrKnl5szOVIRhsl 75D0N0ejlU5zbOZOXwAnJDFti5GjyZ7FfXbgmAQ0ZNePnp76cNctMkSRxK5N+OS5yczN8r54gtm Ib6piB/jatUdFcV/TWiEXtfp+AyRsTHt4u7TWkTES24Q==; CFBL-Address: fbl-report@acems1.com; report=arf X-Mailer: ActiveCampaign Mailer Received: from cell-5-c74996dc8-wdwz2 (10.65.125.116) by acems1.com (KumoMTA 10.13.184.185) with ESMTP id b818654a4b7d11f08eda02e0e89fe287 for ; Tue, 17 Jun 2025 13:19:38 +0000 Date: Tue, 17 Jun 2025 13:19:38 +0000 (GMT) From: Game Changing Attorney Podcast To: andrew@sterlingcal.com Message-ID: <1728533706.2129050.1750166378000@cell-5-c74996dc8-wdwz2> Subject: =?UTF-8?Q?Why_"Client_Gratitude"_Is_Their_#1_KPI_=F0=9F=99=8F=F0=9F=93=88?= MIME-Version: 1.0 Content-Type: multipart/alternative; boundary="----=_Part_2129049_637343880.1750166378000" X-DKIM-Options: s=acdkim1 List-Unsubscribe-Post: List-Unsubscribe=One-Click X-Virtual-Mta: crispvideo.activehosted.com X-250ok-CID: 1161953-2093 List-Unsubscribe: , Feedback-ID: 1161953:activecampaign X-Sending-Engine: Hedwig PCS X-Report-Abuse: Please report abuse to abuse@activecampaign.com X-mid: YW5kcmV3QHN0ZXJsaW5nY2FsLmNvbSAsIGMyMDkzICwgbTM3NTEgLCBzMzQwOA== X-Spam-Status: No, score=-1.3 X-Spam-Score: -12 X-Spam-Bar: - X-Spam-Flag: NO ------=_Part_2129049_637343880.1750166378000 Content-Type: text/plain; charset=UTF-8 Content-Transfer-Encoding: quoted-printable Discover how Eric Chaffin and Roopal Luhana scaled their firm by putting pe= ople first.https://podcasts.apple.com/us/podcast/the-game-changing-attorney= -podcast-with-michael-mogill/id1504592760=20 **Do the right thing. Mean it. And build something that lasts =E2=80=94 tha= t=E2=80=99s the Chaffin Luhana way.** Here=E2=80=99s what=E2=80=99s in store: Client-First Growth https://podcasts.apple.com/us/podcast/372-the-surprisin= g-roi-of-doing-the-right/id1504592760?i=3D1000713191456: Learn why =E2=80= =9Cclient gratitude=E2=80=9D is the most important KPI their firm tracks. Values in Action https://podcasts.apple.com/us/podcast/372-the-surprising-r= oi-of-doing-the-right/id1504592760?i=3D1000713191456: Discover how Chaffin = Luhana scaled with integrity =E2=80=94 and why their culture is their secre= t sauce. Resilient Leadership https://podcasts.apple.com/us/podcast/372-the-surprisi= ng-roi-of-doing-the-right/id1504592760?i=3D1000713191456: Explore how Eric = and Roopal navigate losses, long timelines, and big wins without losing the= ir way. Listen Now =E2=80=BA=E2=80=BA https://podcasts.apple.com/us/podcast/372-the= -surprising-roi-of-doing-the-right/id1504592760?i=3D1000713191456 https://podcasts.apple.com/us/podcast/372-the-surprising-roi-of-doing-the-r= ight/id1504592760?i=3D1000713191456=20 In this episode of=20 **The Game Changing Attorney Podcast**, host Michael Mogill sits down with= =20 **Eric Chaffin** and=20 **Roopal Luhana** of Chaffin Luhana to explore how they built one of the mo= st respected firms in the country by leading with integrity, empathy, and p= urpose. Guided by the principle of =E2=80=9Cdoing good by doing right,=E2= =80=9D they share how a deep commitment to clients and core values has fuel= ed meaningful growth, sparked innovation, and shaped a standout culture in = the legal industry. Listen Now =E2=80=BA=E2=80=BA https://podcasts.apple.com/us/podcast/372-the= -surprising-roi-of-doing-the-right/id1504592760?i=3D1000713191456 **What Listeners Are Saying** **Always a great takeaway 💯** **Whenever I listen to one of the episodes, I always leave with at one awes= ome takeaway to implement in my practice. I especially enjoy the practicing= attorney guests, who deal with similar issues that I deal with as a law fi= rm owner. I have gotten so many helpful tips from listening, as well motiva= tion to keep working toward my goals.** https://podcasts.apple.com/us/podcast/372-the-surprising-roi-of-doing-the-r= ight/id1504592760?i=3D1000713191456=20 https://www.youtube.com/watch?v=3DKYCkWK1jI80=20 https://open.spotify.com/episode/47hU464AZHoWCKeKzWOyqm?si=3DO8E_Al5VTROWxF= nlvI7_oA=20 https://podcasts.apple.com/us/podcast/372-the-surprising-roi-of-doing-the-r= ight/id1504592760?i=3D1000713191456=20 https://www.youtube.com/watch?v=3DKYCkWK1jI80=20 https://open.spotify.com/episode/47hU464AZHoWCKeKzWOyqm?si=3DO8E_Al5VTROWxF= nlvI7_oA=20 ****Follow Us on Social****LinkedIn https://www.linkedin.com/company/crispg= rowth/?utm_campaign=3DLegal%20Lead%20Nurture&utm_source=3Dhs_email&utm_medi= um=3Demail&_hsenc=3Dp2ANqtz-8-cfncHEtuIN9RzUMSmpkPcKReer9KEtyMCmFVqufH19bYl= _stOKnR0qo-pNQW75JqsB_c =E2=8B=85 Instagram https://www.instagram.com/crisp= growth?utm_campaign=3DLegal%20Lead%20Nurture&utm_source=3Dhs_email&utm_medi= um=3Demail&_hsenc=3Dp2ANqtz-8-cfncHEtuIN9RzUMSmpkPcKReer9KEtyMCmFVqufH19bYl= _stOKnR0qo-pNQW75JqsB_c =E2=8B=85 Facebook https://www.facebook.com/CrispGr= owth?utm_campaign=3DLegal%20Lead%20Nurture&utm_source=3Dhs_email&utm_medium= =3Demail&_hsenc=3Dp2ANqtz-8-cfncHEtuIN9RzUMSmpkPcKReer9KEtyMCmFVqufH19bYl_s= tOKnR0qo-pNQW75JqsB_c =E2=8B=85 X https://twitter.com/crispgrowth?utm_campa= ign=3DLegal%20Lead%20Nurture&utm_source=3Dhs_email&utm_medium=3Demail&_hsen= c=3Dp2ANqtz-8-cfncHEtuIN9RzUMSmpkPcKReer9KEtyMCmFVqufH19bYl_stOKnR0qo-pNQW7= 5JqsB_c =E2=8B=85 YouTube https://www.youtube.com/@crispgrowth?utm_campaign= =3DLegal%20Lead%20Nurture&utm_source=3Dhs_email&utm_medium=3Demail&_hsenc= =3Dp2ANqtz-8-cfncHEtuIN9RzUMSmpkPcKReer9KEtyMCmFVqufH19bYl_stOKnR0qo-pNQW75= JqsB_c Sent to: andrew@sterlingcal.com Unsubscribe http://crispvideo.activehosted.com/proc.php?nl=3D253&c=3D2093&m= =3D3751&s=3D3c1de23e9482fa2b0cdad7f3a4c51289&act=3Dunsub Crisp, 1874 Defoor Ave NW, Atlanta, GA 30318, United States ------=_Part_2129049_637343880.1750166378000 Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable
Discover how Eric Chaffin and Roopal Luhana scaled their firm by putting pe= ople first.=20
 =E2=80=8C =E2=80=8C =E2=80=8C =E2=80=8C =E2=80=8C=  =E2=80=8C =E2=80=8C =E2=80=8C =E2=80=8C =E2=80=8C=  =E2=80=8C =E2=80=8C =E2=80=8C =E2=80=8C =E2=80=8C=  =E2=80=8C =E2=80=8C =E2=80=8C =E2=80=8C =E2=80=8C=  =E2=80=8C =E2=80=8C =E2=80=8C =E2=80=8C =E2=80=8C=  =E2=80=8C =E2=80=8C =E2=80=8C =E2=80=8C =E2=80=8C=  =E2=80=8C =E2=80=8C =E2=80=8C =E2=80=8C =E2=80=8C=  =E2=80=8C =E2=80=8C =E2=80=8C =E2=80=8C =E2=80=8C=  =E2=80=8C =E2=80=8C =E2=80=8C =E2=80=8C =E2=80=8C=  =E2=80=8C =E2=80=8C =E2=80=8C =E2=80=8C =E2=80=8C=  =E2=80=8C =E2=80=8C =E2=80=8C =E2=80=8C =E2=80=8C=  =E2=80=8C =E2=80=8C =E2=80=8C =E2=80=8C =E2=80=8C=  =E2=80=8C =E2=80=8C =E2=80=8C =E2=80=8C =E2=80=8C=  =E2=80=8C =E2=80=8C =E2=80=8C =E2=80=8C =E2=80=8C=  =E2=80=8C =E2=80=8C =E2=80=8C =E2=80=8C =E2=80=8C=  =E2=80=8C =E2=80=8C =E2=80=8C =E2=80=8C =E2=80=8C=  =E2=80=8C =E2=80=8C =E2=80=8C =E2=80=8C =E2=80=8C=  =E2=80=8C =E2=80=8C =E2=80=8C =E2=80=8C =E2=80=8C=  =E2=80=8C =E2=80=8C =E2=80=8C =E2=80=8C =E2=80=8C=  =E2=80=8C =E2=80=8C =E2=80=8C =E2=80=8C =E2=80=8C=  =E2=80=8C =E2=80=8C =E2=80=8C =E2=80=8C =E2=80=8C=  =E2=80=8C =E2=80=8C =E2=80=8C =E2=80=8C =E2=80=8C=  =E2=80=8C =E2=80=8C =E2=80=8C =E2=80=8C =E2=80=8C=  =E2=80=8C =E2=80=8C =E2=80=8C =E2=80=8C =E2=80=8C=  =E2=80=8C =E2=80=8C =E2=80=8C =E2=80=8C =E2=80=8C=  =E2=80=8C
3D""

Do the righ= t thing. Mean it. And build something that lasts =E2=80=94 that=E2=80=99s t= he Chaffin Luhana way.

Here=E2=80=99= s what=E2=80=99s in store:


Client-F= irst Growth: Learn why =E2=80=9Cclient gratitude=E2=80=9D is the mo= st important KPI their firm tracks.


Values i= n Action: Discover how Chaffin Luhana scaled with integrity =E2=80= =94 and why their culture is their secret sauce.


Resilien= t Leadership: Explore how Eric and Roopal navigate losses, long tim= elines, and big wins without losing their way.

=

=

=

=

=

=

=

=

=

=

=

=

=

=

=

=

=

=

=

=

=

=

=

=

<= a href=3D"https://crispvideo.emlnk1.com/lt.php?x=3D3DZy~GDGUFHNE578_NPJW.Kh= ~X7SiAIivxk2kXQ2JaOe557~0Uy.0uJr3X_zitXzjvYxYHQWInKi5XN" class=3D"es-button= es-button-1741709173479" target=3D"_blank" style=3D"mso-style-priority:100= !important;text-decoration:none;-webkit-text-size-adjust:none;-ms-text-siz= e-adjust:none;mso-line-height-rule:exactly;color:#FFFFFF;font-size:16px;dis= play:inline-block;background:#cc0000;border-radius:3px;font-family:arial, '= helvetica neue', helvetica, sans-serif;font-weight:bold;font-style:normal;l= ine-height:19.2px;width:auto;text-align:center;padding:10px 15px;mso-paddin= g-alt:0;mso-border-alt:10px solid #cc0000">Listen Now =E2=80=BA=E2=80=BA
3D""

In this episo= de of The Game Changing Attorney Podcast, host Michael Mogill sits d= own with Eric Chaffin and Roopal Luhana of Chaffin Luhana to = explore how they built one of the most respected firms in the country by le= ading with integrity, empathy, and purpose. Guided by the principle of =E2= =80=9Cdoing good by doing right,=E2=80=9D they share how a deep commitment = to clients and core values has fueled meaningful growth, sparked innovation= , and shaped a standout culture in the legal industry.

=

=

=

=

=

=

=

=

=

=

=

=

=

=

=

=

=

=

=

=

=

=

=

=

<= a href=3D"https://crispvideo.emlnk1.com/lt.php?x=3D3DZy~GDGUFHNE578_NPJW.Kh= ~X7SiAIivxk2kXQ2JaOe557~0Uy.0uJr3X_zitXzjvYxYHQWInKi5XN" class=3D"es-button= es-button-1744827536005" target=3D"_blank" style=3D"mso-style-priority:100= !important;text-decoration:none;-webkit-text-size-adjust:none;-ms-text-siz= e-adjust:none;mso-line-height-rule:exactly;color:#FFFFFF;font-size:16px;dis= play:inline-block;background:#cc0000;border-radius:3px;font-family:arial, '= helvetica neue', helvetica, sans-serif;font-weight:bold;font-style:normal;l= ine-height:19.2px;width:auto;text-align:center;padding:10px 15px;mso-paddin= g-alt:0;mso-border-alt:10px solid #cc0000">Listen Now =E2=80=BA=E2=80=BA

What = Listeners Are Saying

Always = a great takeaway =F0=9F=92=AF Whenever I listen to one of the ep= isodes, I always leave with at one awesome takeaway to implement in my prac= tice. I especially enjoy the practicing attorney guests, who deal with simi= lar issues that I deal with as a law firm owner. I have gotten so many help= ful tips from listening, as well motivation to keep working toward my goals= .

=

=

=

=

3D""
3D""
3D""
3D""
3D""
3D""

Follow Us on Social

LinkedIn =E2=8B= =85 Instagram =E2=8B=85 <= a href=3D"https://crispvideo.emlnk1.com/lt.php?x=3D3DZy~GDGUFHNE578_NPJW.Kh= ~X7SiAIivxk2kXQ2JaOe557~0Uy.0uJr3X_zitXzjvYxYHQWInKi5X7" target=3D"_blank" = style=3D"-webkit-text-size-adjust:none;-ms-text-size-adjust:none;mso-line-h= eight-rule:exactly;text-decoration:underline;color:#e21e24;font-size:14px;f= ont-family:arial, 'helvetica neue', helvetica, sans-serif">Facebook =E2=8B=85 X =E2=8B=85 YouTube

Sent to: andrew@sterlingcal.com

Unsubscribe

Crisp, 1874 Defoor Av= e NW, Atlanta, GA 30318, United States

------=_Part_2129049_637343880.1750166378000--