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From: Collin Stewart <predictablerevenue-newsletter@mail.beehiiv.com>
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Subject: The 90-Second Demo: Why Less Is More
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Hello Andrew,=20

_**Book update**__: I=E2=80=99m placing the order for books at the end of t=
he month. This has got to be one of the hardest things to forecast. While I=
 think it=E2=80=99s a great book that will help a lot of founders, most boo=
ks sell fewer than 500 copies. Fortunately, we seem to have _[pre-orders](h=
ttps://www.amazon.com/Terrifying-Art-Finding-Customers-Sleep-Deprived/dp/17=
74586134)_ (wholesale + individual) for a few thousand already.=C2=A0_

_If you know any VCs that would be interested in receiving a box of books t=
o share with their portfolio companies, hit me back and I=E2=80=99ll add th=
em to the list. _

How long are your demos? When you pull out your deck or share your screen, =
do you find that you just end up giving everyone the same autopilot tour?

I was on a call with a founder this week who had built an incredible produc=
t but felt something was off about his demos.

"I still feel a little awkward going through my demo," he confessed. "It fe=
els like a feature march rather than what I'd like it to be." And the resul=
ts were telling, his demo wasn=E2=80=99t adding momentum to the sales call,=
 it was slowing it down.=C2=A0

Sound familiar? As founders, we love our products. We've poured our souls i=
nto building them, and we want prospects to see ALL the cool things we've c=
reated. We assume that showing more features creates more value.

But what I've observed over thousands of sales calls is the exact opposite.=
 The most effective demos aren't comprehensive - they're targeted.

## The Problem with Your Demo

Let me ask you a simple question: Could a YouTube video replace your 'demo'=
? If the answer is yes, you need to do it differently.

Having a 'standard demo' is mentally easier but is a waste of human time. I=
f you're going to do the same walkthrough for everyone, just record a YouTu=
be video and send it to prospects before the call. Then at least they can s=
kip the stuff they don't care about and watch at 2x speed.

What typically happens in a standard demo?

1. You enthusiastically share your screen

2. You launch into a 30-45 minute feature walkthrough

3. The prospect sits back passively, occasionally nodding

4. You might hear "That's interesting" a few times

5. You finish and ask, "Any questions?"

6. Crickets (or surface-level questions)

What's really happening: It's as if the founder has stopped being intereste=
d in the conversation and decides "now I'm going to talk AT you for 10-15 m=
inutes." You've trained the prospect to be passive. They've disengaged ment=
ally, probably checked email, and have retained maybe 10% of what you showe=
d.


The last time a sales rep did this to me, I asked them to stop, provided a =
little coaching, and asked them kindly to just show me the relevant parts. =
They tried once and got pulled back into automatic mode. 5 minutes of irrel=
evant rambling later, I flipped off my video and went upstairs to make some=
 lunch. I could still hear them but I figured if they weren=E2=80=99t going=
 to engage in the conversation, neither was I. You=E2=80=99ll never believe=
 it but I didn=E2=80=99t end up buying from them.=C2=A0

## Enter the 90-Second Demo Technique

What you want to do instead is the 90-second demo. Instead of showing prosp=
ects _all of the things_ your product does, you identify the top 3-5 things=
 they really care about and then show them one at a time.

Here's the alternative approach:

1. **Discovery first** - Spend 80-90% of your time understanding their pain=
 points

2. **Identify 3-4 specific challenges** they've mentioned

3. **Preview what you'll show** - "Based on what you've shared, there are t=
hree specific features that would help you. Let me show each one briefly."

4. For each feature:

* Share your screen for just 90 seconds

* Show ONLY the solution to their specific pain point

* End screen share

* Ask for feedback: "What did you think about that? Would that solve your p=
roblem?"

* Get permission before moving to the next feature

This creates an entirely different dynamic. The prospect remains engaged be=
cause they're constantly interacting. They don't have time to check out men=
tally or open email.

## Why It Works: The Psychology Behind It

1. **It creates curiosity** - When you only show snippets, they want to see=
 more

2. **It forces engagement** - The prospect has to process what they've seen=
 in real-time

3. **It respects their time** - You're only showing what's relevant to them

4. **It builds trust** - You're demonstrating that you listened to their sp=
ecific needs

5. **It creates a dialogue** - Instead of a monologue, you're using a scree=
nshare to advance the conversation=C2=A0

Think of it this way: Imagine the total length of time you could talk about=
 your product without stopping or repeating yourself. For me, it's in the h=
ours. That's your "product ramble playlist." It probably sounds like you've=
 recorded a short podcast about each feature you built and then stitched th=
em together.

Here's the thing: prospects don't want to listen to a playlist of podcasts =
about your product. There are some absolute hits they're really interested =
in, but they don't want to listen to the 3-hour playlist. They want to hear=
 about the 3 or 4 things they really care about.

From experience, prospects are deaf to anything we tell them until we've di=
rectly answered their questions. This is why your demos aren't landing - th=
ey're seeing too many things they don't care about and are patiently waitin=
g for you to show them something they actually care about.

## The Selling V: Building Context Before Features

I bet you=E2=80=99re thinking =E2=80=9Cif I=E2=80=99m not going to screensh=
are awkwardly for 20 minutes, what will I do on my demo calls!?=E2=80=9D Ok=
, maybe I=E2=80=99m being a little facetious. Here=E2=80=99s how I recommen=
d structuring your calls so that you learn first and share second. I call i=
t the Selling V, here=E2=80=99s how it works:=C2=A0

* Left side of the V: You're trying to understand the prospect's situation

  * Understand the **context **relevant to solving their problem=C2=A0

* Help them define the specific **progress** they want to make=C2=A0

* Walk through the **impact** the progress will have on them and their busi=
ness=C2=A0

* Bottom of the V: You demonstrate your understanding (diagnose and confirm=
*)

* Right side of the V: You help them understand how you could help them mak=
e progress

  * Help them understand any relevant **context** about your solution=C2=A0

* Show them how your solution will help them make the **progress **(this is=
 where your demo lives)

* Discuss the **impact** of implementing your solution=C2=A0

Here's a counterintuitive sales truth: good salespeople want to lose a deal=
 as early in the process as they possibly can. This allows us to weed out t=
he tire kickers (and follow up with them at an appropriate time) and focus =
our time with people that are actively trying to solve a problem. By walkin=
g prospects through the Selling V, you get to understand whether or not the=
y=E2=80=99re a fit before you invest any more time together.=C2=A0

## *The "Diagnose and Confirm" Technique

One technique that pairs perfectly with the 90-second demo is what I call "=
diagnose and confirm." This is something I picked up from [Mark Kosoglow](h=
ttps://predictablerevenue.com/blog/x-marks-spot-mark-kosoglows-sales-team-o=
utreach-uncovers-pain-points-needs-customers/) years ago when he was Outrea=
ch=E2=80=99s VP of Sales.

Along the sales process, most salespeople are trained to pause and check if=
 prospects are following along. The trouble is, often that pause comes with=
 all-too-simple questions like: "Does that make sense?" Or, "Are you follow=
ing?"

Those questions invariably produce a simple answer: "yes." No one wants to =
admit they don't understand.

Instead, try this approach: repeat what the prospect has told you, and then=
 confirm if you've gotten it right. This is powerful because it elicits a r=
esponse regardless of whether you're right or have misunderstood.

"So what I'm hearing is that your engineering team spends about 3 hours per=
 week generating these reports manually, and it's pulling them away from co=
re development work. Is that accurate?"

This approach:

1. Corrects information if you've misunderstood

2. Often prompts prospects to share even more information

3. Ensures everyone is on the same page

## The Results

When I coach founders through this transition to 90-second demos, they typi=
cally see:

* Higher engagement during demos

* More revealing questions from prospects

* Shorter sales cycles (because prospects are more engaged throughout)

What's particularly interesting: prospects often ask to see MORE once you'v=
e shown less. By creating curiosity and demonstrating value in small chunks=
, prospects lean forward and ask for additional features rather than leanin=
g back and tuning out.

## Try it Yourself

The goal here isn't really to get you to ONLY talk for 90 seconds - some th=
ings do take a little longer to explain. There are two goals:

1. Force you to think through your answers ahead of time (focus on being co=
ncise)

2. Prevent you from reverting back to your automatic demo

Knowing you're only allowed to screenshare for 90 seconds at a time is a gr=
eat way to force yourself to focus. Remember, your demo isn't about showing=
 how much your product can do. It's about showing how your product can solv=
e their specific problems.

What's your experience with product demos? Have you tried a more focused ap=
proach? Hit reply and let me know - I'd love to hear what's working for you=
.

Until next week,

Collin

PS - If you're struggling with your demo approach, I've put together a simp=
le [Demo Planning Worksheet](https://docs.google.com/document/d/1TyCEx-wGuh=
abv2ihFdEZ-lhb1blFsj6iAPN5hU7jAa8/edit?usp=3Dsharing) that helps structure =
discoveries and identify which features to prioritize. Feel free to downloa=
d it and let me know if it helps!=20

PPS - here=E2=80=99s the [youtube link](https://www.youtube.com/watch?v=3DI=
GsCz0wszFU) I promised last week but forgot to add, let me know if you want=
 to see more content like this.=20

PPPS - I=E2=80=99ve been using a tool called [mouseless](https://mouseless.=
click/) this week and it=E2=80=99s wheel mode is a game changer for working=
 in spreadsheets and not having to touch your mouse. If you=E2=80=99re a ke=
yboard shortcut junkie like me, you=E2=80=99ll love it.


=E2=80=94=E2=80=94=E2=80=94

You are reading a plain text version of this post. For the best experience,=
 copy and paste this link in your browser to view the post online:
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</style></head><body class=3D"a" style=3D"margin:0px auto;padding:0px;word-=
wrap:normal;word-spacing:normal;background-color:#FFFFFF;"><div role=3D"art=
icle" aria-roledescription=3D"email" aria-label=3D"email_name" lang=3D"en" =
style=3D"font-size:1rem"><table role=3D"none" width=3D"100%" border=3D"0" c=
ellspacing=3D"0" align=3D"center" cellpadding=3D"0" class=3D"gg"><tr><td al=
ign=3D"center" valign=3D"top"><table role=3D"none" width=3D"670" border=3D"=
0" cellspacing=3D"0" cellpadding=3D"0" class=3D"aa" style=3D"width:670px;ta=
ble-layout:fixed;"><tr><td class=3D"bodyWrapper" align=3D"center" valign=3D=
"top" style=3D"padding:10px 5px 10px 5px;"><table role=3D"none" width=3D"10=
0%" border=3D"0" cellspacing=3D"0" cellpadding=3D"0" align=3D"center"><tr><=
td align=3D"center" valign=3D"top" style=3D"border-width:0px 0px 0px 0px;bo=
rder-style: solid; border-color: #FFFFFF;border-radius:10px 10px 0px 0px;ba=
ckground-color:#FFFFFF;" class=3D"c"><table role=3D"none" width=3D"100%" bo=
rder=3D"0" cellspacing=3D"0" cellpadding=3D"0" align=3D"center"><tr id=3D"h=
eader"><td style=3D"padding:15px 15px 0px 15px;"><div style=3D"padding-top:=
0px;padding-right:0px;padding-bottom:20px;padding-left:0px;"><table role=3D=
"none" width=3D"100%" border=3D"0" cellspacing=3D"0" cellpadding=3D"0" alig=
n=3D"center"><tr><td class=3D"f" align=3D"right" valign=3D"top"><p> May 16,=
 2025 &nbsp; | &nbsp; <a href=3D"https://link.mail.beehiiv.com/ss/c/u001.r7=
o6LfRLXwQ-3g4cvdmKtd8SJB4D4z2stBRrWAMoYshezDxv-GTSM1ZHyhm3XIQC-fjAorW0xtXV0=
BxcWyDttGvnoe2OzXNXJznaGBpV1lyQ9gO2_DBG68G_YIWey-v71DnehqGgmRjTYyC1c7PRaQsr=
I4hw0ELta8sdUyLE9lWdBGCAtP97ppFRPYorJoTYWSVQVzphgekJwcO6TCqxp0RqPyn7ib5SKbU=
KkqqfHLjkN2lXzlkQh5gZ5NGJWeyh9YBFXBWQ9z9lp6QlCH7TtW_gqudIoyqCO67PQFNmlA7wzw=
ZO58ZNoTv6UaABJiYH3Mz-__MyFqQKc8fBsgUbHjx9sNVRz2UNJZmVAKlaxIiSdi_K_7sLBZ1bR=
otJULF4SDPcGqIACCNoUosMZ4TT2H10TWmvL9kkqSFM9o0fdnWLHsSep681ulOd_iT9VqPO7YE6=
kjCufpwVmmQH8BKybQZ2-_MPG3IEOFcTphlqFqM6HDpxhNOiQ_GyrG8_g5r-qytbO6L08bfWt-A=
PA_P3HMxpw5VvuSh4N4nqLSXwUrlB-ZLSa1SgfNbVnJ4OH9m34-olK4A3Gum8sC4Rb6ZbonBMg3=
hT_idkhncRnapsbWjoWjwRFHZP12upvpoeTw9VIAF94avPl048YfQlxLFnDx9UtU70s7RFAOzN-=
BWNlrabZgQ9q5KtO2Z9q0uRT-eOoxZVdV28ezsEApEf2x5m7FGg4-G6y-5aylryPMkTS-CcfVkT=
4qQQG7hVrg07NeL-oJ7NCzaL4yGNMcXtSrKEobV8-4oA2tLT1eGdoF9rSmI/4gj/59LLPSKkQ5q=
vDTeqd8eBIw/h0/h001.TAIhx7NLTM3dF5LPxe9oXluaVJJXZqPRrtG3IBRcFoE"><span clas=
s=3D"translation_missing" title=3D"translation missing: en.templates.posts.=
email.v3.header.read_online">Read Online</span></a></p></td></tr><tr><td cl=
ass=3D"dd" align=3D"center" valign=3D"top" style=3D"padding:15px 0;"><table=
 role=3D"none" width=3D"100%" border=3D"0" cellspacing=3D"0" cellpadding=3D=
"0" align=3D"center"><tr><td align=3D"center" valign=3D"top"><h1 style=3D"t=
ext-align:left;font-family:'Trebuchet MS','Lucida Grande',Tahoma,sans-serif=
;font-weight:Bold;font-size:32px;color:#2A2A2A;padding:2px 0;line-height:38=
px;"> The 90-Second Demo: Why Less Is More </h1></td></tr></table></td></tr=
><tr><td align=3D"center" valign=3D"top" class=3D"dd"><table role=3D"none" =
width=3D"100%" border=3D"0" cellspacing=3D"0" cellpadding=3D"0" align=3D"ce=
nter"><tr><td align=3D"left" valign=3D"middle" class=3D"mob-stack"><table r=
ole=3D"none" border=3D"0" cellspacing=3D"0" cellpadding=3D"0" align=3D"righ=
t" class=3D"social-mobile"><tr><td align=3D"left" valign=3D"middle"><table =
role=3D"none" border=3D"0" cellspacing=3D"0" cellpadding=3D"0" align=3D"lef=
t" style=3D"width:100%"><tr><td align=3D"center" valign=3D"middle"><a href=
=3D"https://link.mail.beehiiv.com/ss/c/u001.UY7-jEMcRLZ5W6M0bzLpmxH7-WTt-1g=
ChtTcndEMyBoSwgSdDaOALV1MAeTHOBSUWCqEjdMxJtRDlZvsKnAu88fuP77Fa517iEnn6h_MBe=
yA_PKN4AQ0ft1VVou9xW0eh_LA96IkQ6_TP6zg9u9_k1jud3d-cpIq1-6NZgQqN2dnEBlp9Rpk-=
LDxyfJUnJKlQFD-LlVXyFKBYHU-cRB8GeGU-muEWMpy-w5yl78SKZRMX5v3-vGoJkYES8C9dRiP=
WHt9IDZJE-9lcjfm0WPdfXwr-Gi8CUVvQle5GhfJJlJhPZFEmYd3XP44mOD_ZqJgpmLL24f5qIC=
XryrgFEOAaJgH9uzs-KSK9tp5BL6FOa0/4gj/59LLPSKkQ5qvDTeqd8eBIw/h1/h001.jTaA5pb=
9ncmMblUgyp3PAbHl1kS6y7tRd6RdYAc0ljk" style=3D"text-decoration:none; displa=
y:block;"><table role=3D"none" border=3D"0" cellspacing=3D"0" cellpadding=
=3D"0" align=3D"center"><tr><td align=3D"center" valign=3D"middle" style=3D=
"border: 1px solid #E5E7EB; border-radius: 100%; width: 18px; height: 18px;=
 padding: 8px;"><img style=3D"display:block; width:100%; height:100%; max-w=
idth:18px; max-height:18px; object-fit: contain;" alt=3D"share on facebook"=
 width=3D"18" border=3D"0" src=3D"https://media.beehiiv.com/cdn-cgi/image/f=
it=3Dscale-down,format=3Dauto,onerror=3Dredirect,quality=3D80/static_assets=
/header/facebook.png"/></td></tr></table></a></td><td width=3D"8" style=3D"=
width:8px;">&nbsp;</td><td align=3D"center" valign=3D"middle"><a href=3D"ht=
tps://link.mail.beehiiv.com/ss/c/u001.eT_HH9j2kUx6jXW0PHemwzOjQOpuqUKCn7LAb=
iCzlo1oxUN44u16xvalV9lCzdHNf-2oVWwF8nFIujoz8Z4ultPayspV7EV3WtW764jIYdGqLDzo=
KYY-Mg9DYGdzKdpLtGFw5znYZuJEMndKjIhQp2BPIsl5wpw3I0d0E5XgrEDJJbX65CxrwoTqXbG=
CugCz2nkCQLU7vDxNhvFCQSrV2nnVW20WnqbKFjNLZl5ud2n_-qpR4MOY9XJKvQKo6lyZ8H2bgs=
3Q6lnvTGL_Y8Ap8Tob-Czkbxy_JVSgte-tRK6BLcKyOaJqjmFIAQ3L1BOm7bhEWULym8m6KIwnA=
elsHg/4gj/59LLPSKkQ5qvDTeqd8eBIw/h2/h001.XNQIW0oCetJSlOgQvwxBdFVVYSExIcOKko=
7v-SI_cz8" style=3D"text-decoration:none; display:block;"><table role=3D"no=
ne" border=3D"0" cellspacing=3D"0" cellpadding=3D"0" align=3D"center"><tr><=
td align=3D"center" valign=3D"middle" style=3D"border: 1px solid #E5E7EB; b=
order-radius: 100%; width: 18px; height: 18px; padding: 8px;"><img style=3D=
"display:block; width:100%; height:100%; max-width:18px; max-height:18px; o=
bject-fit: contain;" alt=3D"share on twitter" width=3D"18" height=3D"18" bo=
rder=3D"0" src=3D"https://media.beehiiv.com/cdn-cgi/image/fit=3Dscale-down,=
format=3Dauto,onerror=3Dredirect,quality=3D80/static_assets/header/x.png"/>=
</td></tr></table></a></td><td width=3D"8" style=3D"width:8px;">&nbsp;</td>=
<td align=3D"center" valign=3D"middle"><a href=3D"https://link.mail.beehiiv=
.com/ss/c/u001.UY7-jEMcRLZ5W6M0bzLpm9U9S1JYcj8zH88ooT01vXOKGqw1BJYJi8XJOykB=
3s2LWl1rCZfKcz3DAnKFS5ActNz6yZIhzmMblfyjAusUfx3zzjcOYTd_ddscw7iejUromIleSTF=
AlsifpkBGbmdYfvWZkPtJxqHHMKlZAx3kwaOGaKzKWsZTj85kudBpJRD_t2MaRsfQ403EWqTbOQ=
2SUY0yjNyoN80N7x3aR2nSVh7S5_Km3Nd6V6O3FYWv3WCYLNaBh2gYmNtuKvUpoZaMAV7sAMCr7=
1LpzO7cHs3StmY8o5IxEfHo53-n2V5K3AoKftfwgIg256Oj73XeDAD_EQ/4gj/59LLPSKkQ5qvD=
Teqd8eBIw/h3/h001.Rg2l4i3biMihsYGusJq7VEr59Z8lVkF265fyQNTa2E8" style=3D"tex=
t-decoration:none; display:block;"><table role=3D"none" border=3D"0" cellsp=
acing=3D"0" cellpadding=3D"0" align=3D"center"><tr><td align=3D"center" val=
ign=3D"middle" style=3D"border: 1px solid #E5E7EB; border-radius: 100%; wid=
th: 18px; height: 18px; padding: 8px;"><img style=3D"display:block; width:1=
00%; height:100%; max-width:18px; max-height:18px; object-fit: contain;" al=
t=3D"share on threads" width=3D"18" height=3D"18" border=3D"0" src=3D"https=
://media.beehiiv.com/cdn-cgi/image/fit=3Dscale-down,format=3Dauto,onerror=
=3Dredirect,quality=3D80/static_assets/header/threads.png"/></td></tr></tab=
le></a></td><td width=3D"8" style=3D"width:8px;">&nbsp;</td><td align=3D"ce=
nter" valign=3D"middle"><a href=3D"https://link.mail.beehiiv.com/ss/c/u001.=
UY7-jEMcRLZ5W6M0bzLpm5Vsol3-4mO68bGpSvtYIyCFMPHZM3NHfCQCEvGpU3U82219i03ZXpc=
WbsDp4yL-p4wFphx3jgPGkl4RGiC6osrPmeON1utPuYLqtNp-cn74_bCQR_iGUIgWm0afLBdJyO=
6FEMuPdakQnFZSoQpmynr5JLqJXetjWHnUQPPo9f5fWyOG_AAK4TNvSRBriLX46NHhTFAnj_N6r=
TSh-j-chs5kETGjPPBGbrI_M4_6lZd1gznL_NovsXF2RkUx_eftmND52yYp019JFobJX5MgCClL=
btA5A0ouu59got5L1B3aJBqi-evjgYOzgqs1KFTA8oXqmFAACHrRc5Da5h-aNs0/4gj/59LLPSK=
kQ5qvDTeqd8eBIw/h4/h001.SLVpXkyRO1t5pU5VpQA7H0-hD8Kj1-LYsYmuAlTYxrc" style=
=3D"text-decoration:none; display:block;"><table role=3D"none" border=3D"0"=
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0%; width: 18px; height: 18px; padding: 8px;"><img style=3D"display:block; =
width:100%; height:100%; max-width:18px; max-height:18px; object-fit: conta=
in;" alt=3D"share on linkedin" width=3D"18" height=3D"18" border=3D"0" src=
=3D"https://media.beehiiv.com/cdn-cgi/image/fit=3Dscale-down,format=3Dauto,=
onerror=3Dredirect,quality=3D80/static_assets/header/linkedin.png"/></td></=
tr></table></a></td></tr></table></td></tr></table></td></tr></table></td><=
/tr><tr><td style=3D"height:0px;width:0px;"><div style=3D"height:1px;" data=
-open-tracking=3D"true"> <img src=3D"https://link.mail.beehiiv.com/ss/o/u00=
1.QDl44NxZBc1mRkS74rGpGQ/4gj/59LLPSKkQ5qvDTeqd8eBIw/ho.gif" alt=3D"" width=
=3D"1" height=3D"1" border=3D"0" style=3D"height:1px !important;width:1px !=
important;border-width:0 !important;margin-top:0 !important;margin-bottom:0=
 !important;margin-right:0 !important;margin-left:0 !important;padding-top:=
0 !important;padding-bottom:0 !important;padding-right:0 !important;padding=
-left:0 !important;"/> </div></td></tr></table></div></td></tr><tr id=3D"co=
ntent-blocks"><td class=3D"email-card-body" align=3D"center" valign=3D"top"=
 style=3D"padding-bottom:15px;"><table role=3D"none" width=3D"100%" border=
=3D"0" cellspacing=3D"0" cellpadding=3D"0" align=3D"center"><tr><td class=
=3D"dd" align=3D"left" style=3D"padding:0px 15px;text-align:left;word-break=
:break-word;"><p style=3D"mso-line-height-alt:150.0%;"><span style=3D"color=
:rgb(44, 62, 80);">Hello Andrew, </span></p></td></tr><tr><td class=3D"dd" =
align=3D"left" style=3D"padding:0px 15px;text-align:left;word-break:break-w=
ord;"><p style=3D"mso-line-height-alt:150.0%;"><span style=3D"color:rgb(44,=
 62, 80);font-weight:700;"><i><b>Book update</b></i></span><span style=3D"c=
olor:rgb(44, 62, 80);"><i>: I=E2=80=99m placing the order for books at the =
end of the month. This has got to be one of the hardest things to forecast.=
 While I think it=E2=80=99s a great book that will help a lot of founders, =
most books sell fewer than 500 copies. Fortunately, we seem to have </i></s=
pan><a class=3D"link" href=3D"https://link.mail.beehiiv.com/ss/c/u001.UY7-j=
EMcRLZ5W6M0bzLpmzKZu4CMZ-4VPqYNLlg6yrGxR2XQhddm9dZyX6mpnTOell2BYjET-Y8l9HDS=
fj1AJQh-u__Ozm5nzjGP54xQkGt8BkBwNf31D79F3CPl6rqE0csmgiDjAQi8JfWYU1YHq8qLIL3=
rukeIoNRtPc66neihCiQ-9xchQDhpEmGm0BdylJXoPYiykkMIxjnD3my3uaYmylFzd2qr9xiGNr=
IU3u6ZticzKZ-hCW0QdChpTjgLV9DMqU_86NfvZsBqCNZzxg6HnQyboQ2SHhxuTx2MRnc6dXDKQ=
p3LX6p4X233bq0ySHzxYIHjp2eaLqLW0l02NQ/4gj/59LLPSKkQ5qvDTeqd8eBIw/h5/h001.qx=
8U1V7pIPPVzTaQ48B1mx1XjaZ8lySsiNgOqLRR7bg" target=3D"_blank" rel=3D"noopene=
r noreferrer nofollow"><span>pre-orders</span></a><span style=3D"color:rgb(=
44, 62, 80);"><i> (wholesale + individual) for a few thousand already.=C2=
=A0</i></span></p></td></tr><tr><td class=3D"dd" align=3D"left" style=3D"pa=
dding:0px 15px;text-align:left;word-break:break-word;"><p style=3D"mso-line=
-height-alt:150.0%;"><span style=3D"color:rgb(44, 62, 80);"><i>If you know =
any VCs that would be interested in receiving a box of books to share with =
their portfolio companies, hit me back and I=E2=80=99ll add them to the lis=
t. </i></span></p></td></tr><tr><td class=3D"dd" align=3D"left" style=3D"pa=
dding:0px 15px;text-align:left;word-break:break-word;"><p style=3D"mso-line=
-height-alt:150.0%;"><span style=3D"color:rgb(44, 62, 80);">How long are yo=
ur demos? When you pull out your deck or share your screen, do you find tha=
t you just end up giving everyone the same autopilot tour?</span></p></td><=
/tr><tr><td class=3D"dd" align=3D"left" style=3D"padding:0px 15px;text-alig=
n:left;word-break:break-word;"><p style=3D"mso-line-height-alt:150.0%;"><sp=
an style=3D"color:rgb(44, 62, 80);">I was on a call with a founder this wee=
k who had built an incredible product but felt something was off about his =
demos.</span></p></td></tr><tr><td class=3D"dd" align=3D"left" style=3D"pad=
ding:0px 15px;text-align:left;word-break:break-word;"><p style=3D"mso-line-=
height-alt:150.0%;"><span style=3D"color:rgb(44, 62, 80);">&quot;I still fe=
el a little awkward going through my demo,&quot; he confessed. &quot;It fee=
ls like a feature march rather than what I&#39;d like it to be.&quot; And t=
he results were telling, his demo wasn=E2=80=99t adding momentum to the sal=
es call, it was slowing it down.=C2=A0</span></p></td></tr><tr><td class=3D=
"dd" align=3D"left" style=3D"padding:0px 15px;text-align:left;word-break:br=
eak-word;"><p style=3D"mso-line-height-alt:150.0%;"><span style=3D"color:rg=
b(44, 62, 80);">Sound familiar? As founders, we love our products. We&#39;v=
e poured our souls into building them, and we want prospects to see ALL the=
 cool things we&#39;ve created. We assume that showing more features create=
s more value.</span></p></td></tr><tr><td class=3D"dd" align=3D"left" style=
=3D"padding:0px 15px;text-align:left;word-break:break-word;"><p style=3D"ms=
o-line-height-alt:150.0%;"><span style=3D"color:rgb(44, 62, 80);">But what =
I&#39;ve observed over thousands of sales calls is the exact opposite. The =
most effective demos aren&#39;t comprehensive - they&#39;re targeted.</span=
></p></td></tr><tr><td id=3D"the-problem-with-your-demo" class=3D"dd" align=
=3D"left" valign=3D"top" style=3D"color:#2A2A2A;font-weight:normal;padding:=
0px 15px;text-align:left;"><h2 style=3D"color:#2A2A2A;font-weight:normal;ms=
o-line-height-alt:150.0%;"><span style=3D"color:rgb(44, 62, 80);">The Probl=
em with Your Demo</span></h2></td></tr><tr><td class=3D"dd" align=3D"left" =
style=3D"padding:0px 15px;text-align:left;word-break:break-word;"><p style=
=3D"mso-line-height-alt:150.0%;"><span style=3D"color:rgb(44, 62, 80);">Let=
 me ask you a simple question: Could a YouTube video replace your &#39;demo=
&#39;? If the answer is yes, you need to do it differently.</span></p></td>=
</tr><tr><td class=3D"dd" align=3D"left" style=3D"padding:0px 15px;text-ali=
gn:left;word-break:break-word;"><p style=3D"mso-line-height-alt:150.0%;"><s=
pan style=3D"color:rgb(44, 62, 80);">Having a &#39;standard demo&#39; is me=
ntally easier but is a waste of human time. If you&#39;re going to do the s=
ame walkthrough for everyone, just record a YouTube video and send it to pr=
ospects before the call. Then at least they can skip the stuff they don&#39=
;t care about and watch at 2x speed.</span></p></td></tr><tr><td class=3D"d=
d" align=3D"left" style=3D"padding:0px 15px;text-align:left;word-break:brea=
k-word;"><p style=3D"mso-line-height-alt:150.0%;"><span style=3D"color:rgb(=
44, 62, 80);">What typically happens in a standard demo?</span></p></td></t=
r><tr><td style=3D"padding-bottom:12px;padding-left:37px;padding-right:27px=
;padding-top:12px;" class=3D"ee"><div style=3D"margin-left:0px;" class=3D"e=
dm_outlooklist"><ol start=3D"1" style=3D"list-style-type:decimal;margin:0px=
 0px;padding:0px 0px 0px 0px;"><li class=3D"listItem ultext"><p style=3D"ms=
o-line-height-alt:150.0%;padding:0px;text-align:left;word-break:break-word;=
"><span style=3D"color:rgb(44, 62, 80);">You enthusiastically share your sc=
reen</span></p></li><li class=3D"listItem ultext"><p style=3D"mso-line-heig=
ht-alt:150.0%;padding:0px;text-align:left;word-break:break-word;"><span sty=
le=3D"color:rgb(44, 62, 80);">You launch into a 30-45 minute feature walkth=
rough</span></p></li><li class=3D"listItem ultext"><p style=3D"mso-line-hei=
ght-alt:150.0%;padding:0px;text-align:left;word-break:break-word;"><span st=
yle=3D"color:rgb(44, 62, 80);">The prospect sits back passively, occasional=
ly nodding</span></p></li><li class=3D"listItem ultext"><p style=3D"mso-lin=
e-height-alt:150.0%;padding:0px;text-align:left;word-break:break-word;"><sp=
an style=3D"color:rgb(44, 62, 80);">You might hear &quot;That&#39;s interes=
ting&quot; a few times</span></p></li><li class=3D"listItem ultext"><p styl=
e=3D"mso-line-height-alt:150.0%;padding:0px;text-align:left;word-break:brea=
k-word;"><span style=3D"color:rgb(44, 62, 80);">You finish and ask, &quot;A=
ny questions?&quot;</span></p></li><li class=3D"listItem ultext"><p style=
=3D"mso-line-height-alt:150.0%;padding:0px;text-align:left;word-break:break=
-word;"><span style=3D"color:rgb(44, 62, 80);">Crickets (or surface-level q=
uestions)</span></p></li></ol></div></td></tr><tr><td class=3D"dd" align=3D=
"left" style=3D"padding:0px 15px;text-align:left;word-break:break-word;"><p=
 style=3D"mso-line-height-alt:150.0%;"><span style=3D"color:rgb(44, 62, 80)=
;">What&#39;s really happening: It&#39;s as if the founder has stopped bein=
g interested in the conversation and decides &quot;now I&#39;m going to tal=
k AT you for 10-15 minutes.&quot; You&#39;ve trained the prospect to be pas=
sive. They&#39;ve disengaged mentally, probably checked email, and have ret=
ained maybe 10% of what you showed.</span></p></td></tr><tr><td class=3D"dd=
" align=3D"left" style=3D"padding:0px 15px;text-align:left;word-break:break=
-word;"><p style=3D"mso-line-height-alt:150.0%;"><br><span style=3D"color:r=
gb(44, 62, 80);">The last time a sales rep did this to me, I asked them to =
stop, provided a little coaching, and asked them kindly to just show me the=
 relevant parts. They tried once and got pulled back into automatic mode. 5=
 minutes of irrelevant rambling later, I flipped off my video and went upst=
airs to make some lunch. I could still hear them but I figured if they were=
n=E2=80=99t going to engage in the conversation, neither was I. You=E2=80=
=99ll never believe it but I didn=E2=80=99t end up buying from them.=C2=A0<=
/span></p></td></tr><tr><td id=3D"enter-the-90-second-demo-technique" class=
=3D"dd" align=3D"left" valign=3D"top" style=3D"color:#2A2A2A;font-weight:no=
rmal;padding:0px 15px;text-align:left;"><h2 style=3D"color:#2A2A2A;font-wei=
ght:normal;mso-line-height-alt:150.0%;"><span style=3D"color:rgb(44, 62, 80=
);">Enter the 90-Second Demo Technique</span></h2></td></tr><tr><td class=
=3D"dd" align=3D"left" style=3D"padding:0px 15px;text-align:left;word-break=
:break-word;"><p style=3D"mso-line-height-alt:150.0%;"><span style=3D"color=
:rgb(44, 62, 80);">What you want to do instead is the 90-second demo. Inste=
ad of showing prospects </span><span style=3D"color:rgb(44, 62, 80);"><i>al=
l of the things</i></span><span style=3D"color:rgb(44, 62, 80);"> your prod=
uct does, you identify the top 3-5 things they really care about and then s=
how them one at a time.</span></p></td></tr><tr><td class=3D"dd" align=3D"l=
eft" style=3D"padding:0px 15px;text-align:left;word-break:break-word;"><p s=
tyle=3D"mso-line-height-alt:150.0%;"><span style=3D"color:rgb(44, 62, 80);"=
>Here&#39;s the alternative approach:</span></p></td></tr><tr><td style=3D"=
padding-bottom:12px;padding-left:37px;padding-right:27px;padding-top:12px;"=
 class=3D"ee"><div style=3D"margin-left:0px;" class=3D"edm_outlooklist"><ol=
 start=3D"1" style=3D"list-style-type:decimal;margin:0px 0px;padding:0px 0p=
x 0px 0px;"><li class=3D"listItem ultext"><p style=3D"mso-line-height-alt:1=
50.0%;padding:0px;text-align:left;word-break:break-word;"><span style=3D"co=
lor:rgb(44, 62, 80);font-weight:700;"><b>Discovery first</b></span><span st=
yle=3D"color:rgb(44, 62, 80);"> - Spend 80-90% of your time understanding t=
heir pain points</span></p></li><li class=3D"listItem ultext"><p style=3D"m=
so-line-height-alt:150.0%;padding:0px;text-align:left;word-break:break-word=
;"><span style=3D"color:rgb(44, 62, 80);font-weight:700;"><b>Identify 3-4 s=
pecific challenges</b></span><span style=3D"color:rgb(44, 62, 80);"> they&#=
39;ve mentioned</span></p></li><li class=3D"listItem ultext"><p style=3D"ms=
o-line-height-alt:150.0%;padding:0px;text-align:left;word-break:break-word;=
"><span style=3D"color:rgb(44, 62, 80);font-weight:700;"><b>Preview what yo=
u&#39;ll show</b></span><span style=3D"color:rgb(44, 62, 80);"> - &quot;Bas=
ed on what you&#39;ve shared, there are three specific features that would =
help you. Let me show each one briefly.&quot;</span></p></li><li class=3D"l=
istItem ultext"><p style=3D"mso-line-height-alt:150.0%;padding:0px;text-ali=
gn:left;word-break:break-word;"><span style=3D"color:rgb(44, 62, 80);">For =
each feature:</span></p><ul style=3D"list-style-type:disc;margin:0px 0px;pa=
dding:0px 0px 0px 0px;"><li class=3D"listItem ultext"><p style=3D"mso-line-=
height-alt:150.0%;padding:0px;text-align:left;word-break:break-word;"><span=
 style=3D"color:rgb(44, 62, 80);">Share your screen for just 90 seconds</sp=
an></p></li><li class=3D"listItem ultext"><p style=3D"mso-line-height-alt:1=
50.0%;padding:0px;text-align:left;word-break:break-word;"><span style=3D"co=
lor:rgb(44, 62, 80);">Show ONLY the solution to their specific pain point</=
span></p></li><li class=3D"listItem ultext"><p style=3D"mso-line-height-alt=
:150.0%;padding:0px;text-align:left;word-break:break-word;"><span style=3D"=
color:rgb(44, 62, 80);">End screen share</span></p></li><li class=3D"listIt=
em ultext"><p style=3D"mso-line-height-alt:150.0%;padding:0px;text-align:le=
ft;word-break:break-word;"><span style=3D"color:rgb(44, 62, 80);">Ask for f=
eedback: &quot;What did you think about that? Would that solve your problem=
?&quot;</span></p></li><li class=3D"listItem ultext"><p style=3D"mso-line-h=
eight-alt:150.0%;padding:0px;text-align:left;word-break:break-word;"><span =
style=3D"color:rgb(44, 62, 80);">Get permission before moving to the next f=
eature</span></p></li></ul></li></ol></div></td></tr><tr><td class=3D"dd" a=
lign=3D"left" style=3D"padding:0px 15px;text-align:left;word-break:break-wo=
rd;"><p style=3D"mso-line-height-alt:150.0%;"><span style=3D"color:rgb(44, =
62, 80);">This creates an entirely different dynamic. The prospect remains =
engaged because they&#39;re constantly interacting. They don&#39;t have tim=
e to check out mentally or open email.</span></p></td></tr><tr><td id=3D"wh=
y-it-works-the-psychology-behind-" class=3D"dd" align=3D"left" valign=3D"to=
p" style=3D"color:#2A2A2A;font-weight:normal;padding:0px 15px;text-align:le=
ft;"><h2 style=3D"color:#2A2A2A;font-weight:normal;mso-line-height-alt:150.=
0%;"><span style=3D"color:rgb(44, 62, 80);">Why It Works: The Psychology Be=
hind It</span></h2></td></tr><tr><td style=3D"padding-bottom:12px;padding-l=
eft:37px;padding-right:27px;padding-top:12px;" class=3D"ee"><div style=3D"m=
argin-left:0px;" class=3D"edm_outlooklist"><ol start=3D"1" style=3D"list-st=
yle-type:decimal;margin:0px 0px;padding:0px 0px 0px 0px;"><li class=3D"list=
Item ultext"><p style=3D"mso-line-height-alt:150.0%;padding:0px;text-align:=
left;word-break:break-word;"><span style=3D"color:rgb(44, 62, 80);font-weig=
ht:700;"><b>It creates curiosity</b></span><span style=3D"color:rgb(44, 62,=
 80);"> - When you only show snippets, they want to see more</span></p></li=
><li class=3D"listItem ultext"><p style=3D"mso-line-height-alt:150.0%;paddi=
ng:0px;text-align:left;word-break:break-word;"><span style=3D"color:rgb(44,=
 62, 80);font-weight:700;"><b>It forces engagement</b></span><span style=3D=
"color:rgb(44, 62, 80);"> - The prospect has to process what they&#39;ve se=
en in real-time</span></p></li><li class=3D"listItem ultext"><p style=3D"ms=
o-line-height-alt:150.0%;padding:0px;text-align:left;word-break:break-word;=
"><span style=3D"color:rgb(44, 62, 80);font-weight:700;"><b>It respects the=
ir time</b></span><span style=3D"color:rgb(44, 62, 80);"> - You&#39;re only=
 showing what&#39;s relevant to them</span></p></li><li class=3D"listItem u=
ltext"><p style=3D"mso-line-height-alt:150.0%;padding:0px;text-align:left;w=
ord-break:break-word;"><span style=3D"color:rgb(44, 62, 80);font-weight:700=
;"><b>It builds trust</b></span><span style=3D"color:rgb(44, 62, 80);"> - Y=
ou&#39;re demonstrating that you listened to their specific needs</span></p=
></li><li class=3D"listItem ultext"><p style=3D"mso-line-height-alt:150.0%;=
padding:0px;text-align:left;word-break:break-word;"><span style=3D"color:rg=
b(44, 62, 80);font-weight:700;"><b>It creates a dialogue</b></span><span st=
yle=3D"color:rgb(44, 62, 80);"> - Instead of a monologue, you&#39;re using =
a screenshare to advance the conversation=C2=A0</span></p></li></ol></div><=
/td></tr><tr><td class=3D"dd" align=3D"left" style=3D"padding:0px 15px;text=
-align:left;word-break:break-word;"><p style=3D"mso-line-height-alt:150.0%;=
"><span style=3D"color:rgb(44, 62, 80);">Think of it this way: Imagine the =
total length of time you could talk about your product without stopping or =
repeating yourself. For me, it&#39;s in the hours. That&#39;s your &quot;pr=
oduct ramble playlist.&quot; It probably sounds like you&#39;ve recorded a =
short podcast about each feature you built and then stitched them together.=
</span></p></td></tr><tr><td class=3D"dd" align=3D"left" style=3D"padding:0=
px 15px;text-align:left;word-break:break-word;"><p style=3D"mso-line-height=
-alt:150.0%;"><span style=3D"color:rgb(44, 62, 80);">Here&#39;s the thing: =
prospects don&#39;t want to listen to a playlist of podcasts about your pro=
duct. There are some absolute hits they&#39;re really interested in, but th=
ey don&#39;t want to listen to the 3-hour playlist. They want to hear about=
 the 3 or 4 things they really care about.</span></p></td></tr><tr><td clas=
s=3D"dd" align=3D"left" style=3D"padding:0px 15px;text-align:left;word-brea=
k:break-word;"><p style=3D"mso-line-height-alt:150.0%;"><span style=3D"colo=
r:rgb(44, 62, 80);">From experience, prospects are deaf to anything we tell=
 them until we&#39;ve directly answered their questions. This is why your d=
emos aren&#39;t landing - they&#39;re seeing too many things they don&#39;t=
 care about and are patiently waiting for you to show them something they a=
ctually care about.</span></p></td></tr><tr><td id=3D"the-selling-v-buildin=
g-context-befo" class=3D"dd" align=3D"left" valign=3D"top" style=3D"color:#=
2A2A2A;font-weight:normal;padding:0px 15px;text-align:left;"><h2 style=3D"c=
olor:#2A2A2A;font-weight:normal;mso-line-height-alt:150.0%;"><span style=3D=
"color:rgb(44, 62, 80);">The Selling V: Building Context Before Features</s=
pan></h2></td></tr><tr><td class=3D"dd" align=3D"left" style=3D"padding:0px=
 15px;text-align:left;word-break:break-word;"><p style=3D"mso-line-height-a=
lt:150.0%;"><span style=3D"color:rgb(44, 62, 80);">I bet you=E2=80=99re thi=
nking =E2=80=9Cif I=E2=80=99m not going to screenshare awkwardly for 20 min=
utes, what will I do on my demo calls!?=E2=80=9D Ok, maybe I=E2=80=99m bein=
g a little facetious. Here=E2=80=99s how I recommend structuring your calls=
 so that you learn first and share second. I call it the Selling V, here=E2=
=80=99s how it works:=C2=A0</span></p></td></tr><tr><td style=3D"padding-bo=
ttom:12px;padding-left:37px;padding-right:27px;padding-top:12px;" class=3D"=
ee"><div style=3D"margin-left:0px;" class=3D"edm_outlooklist"><ul style=3D"=
font-weight:normal;list-style-type:disc;margin-bottom:12px !important;margi=
n-top:12px !important;padding:0px 0px 0px 0px;"><li class=3D"listItem ultex=
t"><p style=3D"mso-line-height-alt:150.0%;padding:0px;text-align:left;word-=
break:break-word;"><span style=3D"color:rgb(44, 62, 80);font-weight:700;">L=
eft side of the V</span><span style=3D"color:rgb(44, 62, 80);">: You&#39;re=
 trying to understand the prospect&#39;s situation</span></p><ul style=3D"l=
ist-style-type:disc;margin:0px 0px;padding:0px 0px 0px 0px;"><li class=3D"l=
istItem ultext"><p style=3D"mso-line-height-alt:150.0%;padding:0px;text-ali=
gn:left;word-break:break-word;"><span style=3D"color:rgb(44, 62, 80);">Unde=
rstand the </span><span style=3D"color:rgb(44, 62, 80);font-weight:700;"><b=
>context </b></span><span style=3D"color:rgb(44, 62, 80);">relevant to solv=
ing their problem=C2=A0</span></p></li><li class=3D"listItem ultext"><p sty=
le=3D"mso-line-height-alt:150.0%;padding:0px;text-align:left;word-break:bre=
ak-word;"><span style=3D"color:rgb(44, 62, 80);">Help them define the speci=
fic </span><span style=3D"color:rgb(44, 62, 80);font-weight:700;"><b>progre=
ss</b></span><span style=3D"color:rgb(44, 62, 80);"> they want to make=C2=
=A0</span></p></li><li class=3D"listItem ultext"><p style=3D"mso-line-heigh=
t-alt:150.0%;padding:0px;text-align:left;word-break:break-word;"><span styl=
e=3D"color:rgb(44, 62, 80);">Walk through the </span><span style=3D"color:r=
gb(44, 62, 80);font-weight:700;"><b>impact</b></span><span style=3D"color:r=
gb(44, 62, 80);"> the progress will have on them and their business=C2=A0</=
span></p></li></ul></li><li class=3D"listItem ultext"><p style=3D"mso-line-=
height-alt:150.0%;padding:0px;text-align:left;word-break:break-word;"><span=
 style=3D"color:rgb(44, 62, 80);font-weight:700;">Bottom of the V</span><sp=
an style=3D"color:rgb(44, 62, 80);">: You demonstrate your understanding (d=
iagnose and confirm*)</span></p></li><li class=3D"listItem ultext"><p style=
=3D"mso-line-height-alt:150.0%;padding:0px;text-align:left;word-break:break=
-word;"><span style=3D"color:rgb(44, 62, 80);font-weight:700;">Right side o=
f the V</span><span style=3D"color:rgb(44, 62, 80);">: You help them unders=
tand how you could help them make progress</span></p><ul style=3D"list-styl=
e-type:disc;margin:0px 0px;padding:0px 0px 0px 0px;"><li class=3D"listItem =
ultext"><p style=3D"mso-line-height-alt:150.0%;padding:0px;text-align:left;=
word-break:break-word;"><span style=3D"color:rgb(44, 62, 80);">Help them un=
derstand any relevant </span><span style=3D"color:rgb(44, 62, 80);font-weig=
ht:700;"><b>context</b></span><span style=3D"color:rgb(44, 62, 80);"> about=
 your solution=C2=A0</span></p></li><li class=3D"listItem ultext"><p style=
=3D"mso-line-height-alt:150.0%;padding:0px;text-align:left;word-break:break=
-word;"><span style=3D"color:rgb(44, 62, 80);">Show them how your solution =
will help them make the </span><span style=3D"color:rgb(44, 62, 80);font-we=
ight:700;"><b>progress </b></span><span style=3D"color:rgb(44, 62, 80);">(t=
his is where your demo lives)</span></p></li><li class=3D"listItem ultext">=
<p style=3D"mso-line-height-alt:150.0%;padding:0px;text-align:left;word-bre=
ak:break-word;"><span style=3D"color:rgb(44, 62, 80);">Discuss the </span><=
span style=3D"color:rgb(44, 62, 80);font-weight:700;"><b>impact</b></span><=
span style=3D"color:rgb(44, 62, 80);"> of implementing your solution=C2=A0<=
/span></p></li></ul></li></ul></div></td></tr><tr><td class=3D"dd" align=3D=
"left" style=3D"padding:0px 15px;text-align:left;word-break:break-word;"><p=
 style=3D"mso-line-height-alt:150.0%;"><span style=3D"color:rgb(44, 62, 80)=
;">Here&#39;s a counterintuitive sales truth: good salespeople want to lose=
 a deal as early in the process as they possibly can. This allows us to wee=
d out the tire kickers (and follow up with them at an appropriate time) and=
 focus our time with people that are actively trying to solve a problem. By=
 walking prospects through the Selling V, you get to understand whether or =
not they=E2=80=99re a fit before you invest any more time together.=C2=A0</=
span></p></td></tr><tr><td id=3D"the-diagnose-and-confirm-technique" class=
=3D"dd" align=3D"left" valign=3D"top" style=3D"color:#2A2A2A;font-weight:no=
rmal;padding:0px 15px;text-align:left;"><h2 style=3D"color:#2A2A2A;font-wei=
ght:normal;mso-line-height-alt:150.0%;"><span style=3D"color:rgb(44, 62, 80=
);">*The &quot;Diagnose and Confirm&quot; Technique</span></h2></td></tr><t=
r><td class=3D"dd" align=3D"left" style=3D"padding:0px 15px;text-align:left=
;word-break:break-word;"><p style=3D"mso-line-height-alt:150.0%;"><span sty=
le=3D"color:rgb(44, 62, 80);">One technique that pairs perfectly with the 9=
0-second demo is what I call &quot;diagnose and confirm.&quot; This is some=
thing I picked up from </span><a class=3D"link" href=3D"https://link.mail.b=
eehiiv.com/ss/c/u001.xDrLMY0giiSlGuELGCgU3vcTjpRMaSWzujUngxObjZYcsOiyCNwKnR=
6lepnQvhaDvW1pinDeg0dULZNmfR6KJXV_0Lcl7mmHTCpaelcYpVsb8TVOMkvm3swaSAxh7bYek=
SMlj-Skn_D4tE1x4nwB08pk39jPDgMMMWDgeSxzzuZMn4FUV4PewDHyEWwaV3AzaNZKv2m9S-2z=
POU_Z2jWJ3qDFOZrqNELxR6BCqtPZfonojFpuo5fXSz0_voRps_-xS7uWNlMvp2HgEBEGvMPuOE=
I0Af9Oqcb5EyiVCDtDTF1433HLQdMX6LNCom7FzH5rujGnsp4bDCnaq4herBu1UkVw-mFulQ7Bw=
tbcR-xCG7YXD_X4EZymf68Mz_Vjjmm/4gj/59LLPSKkQ5qvDTeqd8eBIw/h6/h001.vI55tot3z=
llJdS6e2uPKmePt77Y6suTtfEc4UONLAiY" target=3D"_blank" rel=3D"noopener noref=
errer nofollow"><span>Mark Kosoglow</span></a><span style=3D"color:rgb(44, =
62, 80);"> years ago when he was Outreach=E2=80=99s VP of Sales.</span></p>=
</td></tr><tr><td class=3D"dd" align=3D"left" style=3D"padding:0px 15px;tex=
t-align:left;word-break:break-word;"><p style=3D"mso-line-height-alt:150.0%=
;"><span style=3D"color:rgb(44, 62, 80);">Along the sales process, most sal=
espeople are trained to pause and check if prospects are following along. T=
he trouble is, often that pause comes with all-too-simple questions like: &=
quot;Does that make sense?&quot; Or, &quot;Are you following?&quot;</span><=
/p></td></tr><tr><td class=3D"dd" align=3D"left" style=3D"padding:0px 15px;=
text-align:left;word-break:break-word;"><p style=3D"mso-line-height-alt:150=
.0%;"><span style=3D"color:rgb(44, 62, 80);">Those questions invariably pro=
duce a simple answer: &quot;yes.&quot; No one wants to admit they don&#39;t=
 understand.</span></p></td></tr><tr><td class=3D"dd" align=3D"left" style=
=3D"padding:0px 15px;text-align:left;word-break:break-word;"><p style=3D"ms=
o-line-height-alt:150.0%;"><span style=3D"color:rgb(44, 62, 80);">Instead, =
try this approach: repeat what the prospect has told you, and then confirm =
if you&#39;ve gotten it right. This is powerful because it elicits a respon=
se regardless of whether you&#39;re right or have misunderstood.</span></p>=
</td></tr><tr><td class=3D"dd" align=3D"left" style=3D"padding:0px 15px;tex=
t-align:left;word-break:break-word;"><p style=3D"mso-line-height-alt:150.0%=
;"><span style=3D"color:rgb(44, 62, 80);">&quot;So what I&#39;m hearing is =
that your engineering team spends about 3 hours per week generating these r=
eports manually, and it&#39;s pulling them away from core development work.=
 Is that accurate?&quot;</span></p></td></tr><tr><td class=3D"dd" align=3D"=
left" style=3D"padding:0px 15px;text-align:left;word-break:break-word;"><p =
style=3D"mso-line-height-alt:150.0%;"><span style=3D"color:rgb(44, 62, 80);=
">This approach:</span></p></td></tr><tr><td style=3D"padding-bottom:12px;p=
adding-left:37px;padding-right:27px;padding-top:12px;" class=3D"ee"><div st=
yle=3D"margin-left:0px;" class=3D"edm_outlooklist"><ol start=3D"1" style=3D=
"list-style-type:decimal;margin:0px 0px;padding:0px 0px 0px 0px;"><li class=
=3D"listItem ultext"><p style=3D"mso-line-height-alt:150.0%;padding:0px;tex=
t-align:left;word-break:break-word;"><span style=3D"color:rgb(44, 62, 80);"=
>Corrects information if you&#39;ve misunderstood</span></p></li><li class=
=3D"listItem ultext"><p style=3D"mso-line-height-alt:150.0%;padding:0px;tex=
t-align:left;word-break:break-word;"><span style=3D"color:rgb(44, 62, 80);"=
>Often prompts prospects to share even more information</span></p></li><li =
class=3D"listItem ultext"><p style=3D"mso-line-height-alt:150.0%;padding:0p=
x;text-align:left;word-break:break-word;"><span style=3D"color:rgb(44, 62, =
80);">Ensures everyone is on the same page</span></p></li></ol></div></td><=
/tr><tr><td id=3D"the-results" class=3D"dd" align=3D"left" valign=3D"top" s=
tyle=3D"color:#2A2A2A;font-weight:normal;padding:0px 15px;text-align:left;"=
><h2 style=3D"color:#2A2A2A;font-weight:normal;mso-line-height-alt:150.0%;"=
><span style=3D"color:rgb(44, 62, 80);">The Results</span></h2></td></tr><t=
r><td class=3D"dd" align=3D"left" style=3D"padding:0px 15px;text-align:left=
;word-break:break-word;"><p style=3D"mso-line-height-alt:150.0%;"><span sty=
le=3D"color:rgb(44, 62, 80);">When I coach founders through this transition=
 to 90-second demos, they typically see:</span></p></td></tr><tr><td style=
=3D"padding-bottom:12px;padding-left:37px;padding-right:27px;padding-top:12=
px;" class=3D"ee"><div style=3D"margin-left:0px;" class=3D"edm_outlooklist"=
><ul style=3D"font-weight:normal;list-style-type:disc;margin-bottom:12px !i=
mportant;margin-top:12px !important;padding:0px 0px 0px 0px;"><li class=3D"=
listItem ultext"><p style=3D"mso-line-height-alt:150.0%;padding:0px;text-al=
ign:left;word-break:break-word;"><span style=3D"color:rgb(44, 62, 80);">Hig=
her engagement during demos</span></p></li><li class=3D"listItem ultext"><p=
 style=3D"mso-line-height-alt:150.0%;padding:0px;text-align:left;word-break=
:break-word;"><span style=3D"color:rgb(44, 62, 80);">More revealing questio=
ns from prospects</span></p></li><li class=3D"listItem ultext"><p style=3D"=
mso-line-height-alt:150.0%;padding:0px;text-align:left;word-break:break-wor=
d;"><span style=3D"color:rgb(44, 62, 80);">Shorter sales cycles (because pr=
ospects are more engaged throughout)</span></p></li></ul></div></td></tr><t=
r><td class=3D"dd" align=3D"left" style=3D"padding:0px 15px;text-align:left=
;word-break:break-word;"><p style=3D"mso-line-height-alt:150.0%;"><span sty=
le=3D"color:rgb(44, 62, 80);">What&#39;s particularly interesting: prospect=
s often ask to see MORE once you&#39;ve shown less. By creating curiosity a=
nd demonstrating value in small chunks, prospects lean forward and ask for =
additional features rather than leaning back and tuning out.</span></p></td=
></tr><tr><td id=3D"try-it-yourself" class=3D"dd" align=3D"left" valign=3D"=
top" style=3D"color:#2A2A2A;font-weight:normal;padding:0px 15px;text-align:=
left;"><h2 style=3D"color:#2A2A2A;font-weight:normal;mso-line-height-alt:15=
0.0%;"><span style=3D"color:rgb(44, 62, 80);">Try it Yourself</span></h2></=
td></tr><tr><td class=3D"dd" align=3D"left" style=3D"padding:0px 15px;text-=
align:left;word-break:break-word;"><p style=3D"mso-line-height-alt:150.0%;"=
><span style=3D"color:rgb(44, 62, 80);">The goal here isn&#39;t really to g=
et you to ONLY talk for 90 seconds - some things do take a little longer to=
 explain. There are two goals:</span></p></td></tr><tr><td style=3D"padding=
-bottom:12px;padding-left:37px;padding-right:27px;padding-top:12px;" class=
=3D"ee"><div style=3D"margin-left:0px;" class=3D"edm_outlooklist"><ol start=
=3D"1" style=3D"list-style-type:decimal;margin:0px 0px;padding:0px 0px 0px =
0px;"><li class=3D"listItem ultext"><p style=3D"mso-line-height-alt:150.0%;=
padding:0px;text-align:left;word-break:break-word;"><span style=3D"color:rg=
b(44, 62, 80);">Force you to think through your answers ahead of time (focu=
s on being concise)</span></p></li><li class=3D"listItem ultext"><p style=
=3D"mso-line-height-alt:150.0%;padding:0px;text-align:left;word-break:break=
-word;"><span style=3D"color:rgb(44, 62, 80);">Prevent you from reverting b=
ack to your automatic demo</span></p></li></ol></div></td></tr><tr><td clas=
s=3D"dd" align=3D"left" style=3D"padding:0px 15px;text-align:left;word-brea=
k:break-word;"><p style=3D"mso-line-height-alt:150.0%;"><span style=3D"colo=
r:rgb(44, 62, 80);">Knowing you&#39;re only allowed to screenshare for 90 s=
econds at a time is a great way to force yourself to focus. Remember, your =
demo isn&#39;t about showing how much your product can do. It&#39;s about s=
howing how your product can solve their specific problems.</span></p></td><=
/tr><tr><td class=3D"dd" align=3D"left" style=3D"padding:0px 15px;text-alig=
n:left;word-break:break-word;"><p style=3D"mso-line-height-alt:150.0%;"><sp=
an style=3D"color:rgb(44, 62, 80);">What&#39;s your experience with product=
 demos? Have you tried a more focused approach? Hit reply and let me know -=
 I&#39;d love to hear what&#39;s working for you.</span></p></td></tr><tr><=
td class=3D"dd" align=3D"left" style=3D"padding:0px 15px;text-align:left;wo=
rd-break:break-word;"><p style=3D"mso-line-height-alt:150.0%;"><span style=
=3D"color:rgb(44, 62, 80);">Until next week,</span></p></td></tr><tr><td cl=
ass=3D"dd" align=3D"left" style=3D"padding:0px 15px;text-align:left;word-br=
eak:break-word;"><p style=3D"mso-line-height-alt:150.0%;"><span style=3D"co=
lor:rgb(44, 62, 80);">Collin</span></p></td></tr><tr><td class=3D"dd" align=
=3D"left" style=3D"padding:0px 15px;text-align:left;word-break:break-word;"=
><p style=3D"mso-line-height-alt:150.0%;"><span style=3D"color:rgb(44, 62, =
80);">PS - If you&#39;re struggling with your demo approach, I&#39;ve put t=
ogether a simple </span><a class=3D"link" href=3D"https://link.mail.beehiiv=
.com/ss/c/u001.VPQbJ-t6SbEWV-D-Q4fReC_gTlujIzru8lRpSx_Vc36dnQ04sbuZFKqMZ9ZR=
UdpU2_EYuPQQAJdtqatioCBVlCifiuNHSxgMpZCWtKWsZPSYr8F8nsIBhE2UahnMxFgVCbEPZXZ=
U4VPXRfGoK3u_caKGKFHM8eb4psVFnPfDWN6BITYFRMmwcrfeN-nOm_1cRQod-iIwmulcGNLTgF=
_8gOYlj7VNGx0ON9Gx-oS766_KVPOPXceU2To90rGB6lvIR99KlsE9rbV4ZeWwr-mCuUGVokRyO=
AUwaudRXdQHbI6oDGjVFYwZ6PHWUuYjRfdiqETqzxilr-IKW90kwaNYvQ/4gj/59LLPSKkQ5qvD=
Teqd8eBIw/h7/h001.jscHT5TryMiioIWeSqTz4s2VVSBO-Jlg5_xgLYb1f8g" target=3D"_b=
lank" rel=3D"noopener noreferrer nofollow"><span>Demo Planning Worksheet</s=
pan></a><span style=3D"color:rgb(44, 62, 80);"> that helps structure discov=
eries and identify which features to prioritize. Feel free to download it a=
nd let me know if it helps! </span></p></td></tr><tr><td class=3D"dd" align=
=3D"left" style=3D"padding:0px 15px;text-align:left;word-break:break-word;"=
><p style=3D"mso-line-height-alt:150.0%;"><span style=3D"color:rgb(44, 62, =
80);">PPS - here=E2=80=99s the </span><span style=3D"color:rgb(44, 62, 80);=
"><a class=3D"link" href=3D"https://link.mail.beehiiv.com/ss/c/u001.UY7-jEM=
cRLZ5W6M0bzLpmzaWJXlMT120ro0MLL4TV0uVujzXop2UAWk7hUKdNOWApkCnxtgp60jbzEZbDn=
5T3ultFS-bfO9PgGRFelDAGqL1ZDem-QWyFkOhYPBD-dqk5ka7BenhuLybtcOXuW8JYvcsy_2UK=
dZtTyqL1WcWsN60FkPpofi5jDmZs_mCtry7jQTX1-FlU-vi9xbjQ63F63NAFUNXY9I7L49zLqBS=
Q2JQR9e47mcnrwmtvKUyOBEVwDUxTp5q4C8BczCnjt5uZw/4gj/59LLPSKkQ5qvDTeqd8eBIw/h=
8/h001.OpthkSKh2VfFRZvihmzAoQgi2LK1tHqOsh8Zp4_gTRU" target=3D"_blank" rel=
=3D"noopener noreferrer nofollow"><span>youtube link</span></a></span><span=
 style=3D"color:rgb(44, 62, 80);"> I promised last week but forgot to add, =
let me know if you want to see more content like this. </span></p></td></tr=
><tr><td class=3D"dd" align=3D"left" style=3D"padding:0px 15px;text-align:l=
eft;word-break:break-word;"><p style=3D"mso-line-height-alt:150.0%;"><span =
style=3D"color:rgb(44, 62, 80);">PPPS - I=E2=80=99ve been using a tool call=
ed </span><span style=3D"color:rgb(44, 62, 80);"><a class=3D"link" href=3D"=
https://link.mail.beehiiv.com/ss/c/u001.MNv37N726dhf5leRTQ4eXS18raY483xFmuB=
i3NE_buyxR7nE_NI5gjcI6CnWll4KiguBW2JAAEF_mYpwS4TNm1RI1EG_o_Ks8V6UfrH9hw08bS=
lHhMXtKA51TSgXRmciTSLgx8wJ4iSzxOSM7IZoYftruZWGgR6Zdl5qnfCc-OBmreuNLRsZJUe2-=
j-a5MfZLOSH_x5vhp3BiZaoTO56O5YZFVJb7Cq0E0CPliiQ8DCSYpi2Bwe9SUGxlZUpjzjE/4gj=
/59LLPSKkQ5qvDTeqd8eBIw/h9/h001.vPPkr42Hf-Hx4tqJLnyM1Gp0XAJCzlCDT4aC2KGdJrw=
" target=3D"_blank" rel=3D"noopener noreferrer nofollow"><span>mouseless</s=
pan></a></span><span style=3D"color:rgb(44, 62, 80);"> this week and it=E2=
=80=99s wheel mode is a game changer for working in spreadsheets and not ha=
ving to touch your mouse. If you=E2=80=99re a keyboard shortcut junkie like=
 me, you=E2=80=99ll love it.</span></p></td></tr></table></td></tr></table>=
</td></tr><tr><td align=3D"center" valign=3D"top"><table role=3D"none" widt=
h=3D"100%" border=3D"0" cellspacing=3D"0" cellpadding=3D"0" align=3D"center=
"><tr><td><tr><td class=3D"b" align=3D"center" valign=3D"top" bgcolor=3D"#0=
07b8a" style=3D"padding:0px 0px 0px 0px;border-style:solid;border-width: 0p=
x 0px 0px 0px;border-color: #FFFFFF;border-bottom-left-radius:10px;border-b=
ottom-right-radius:10px;"><table role=3D"none" width=3D"100%" border=3D"0" =
cellspacing=3D"0" cellpadding=3D"0" align=3D"center"><tr><td align=3D"cente=
r" valign=3D"top" bgcolor=3D"#f5bf83" style=3D"padding:12px"><table role=3D=
"none" width=3D"100%" border=3D"0" cellspacing=3D"0" cellpadding=3D"0" alig=
n=3D"center"><tr><td><span style=3D"padding-left:1px;"></span></td><td alig=
n=3D"center" valign=3D"middle" width=3D"75" style=3D"width:75px;"><a href=
=3D"https://link.mail.beehiiv.com/ss/c/u001.UY7-jEMcRLZ5W6M0bzLpm8v47JXV6QX=
IAtz1TPWJq9DEryZLbI4J7WWM_PiHqFGhUv3dFjKc0YTlxsb6kGtkhlDDYMSkxOmwZjioCqapkM=
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OJ6kTy2zAGRkd1rYno1poTMuA2MwcVXHTaY91Sa5vlPSv0IdCMVR35sfUMEaO8NM3NsqGaZviSH=
N1-DiIo_2_9Qtf3SLkf45w/4gj/59LLPSKkQ5qvDTeqd8eBIw/h10/h001.zVplse6ZJbuKMkhA=
Jt3pK95x-itGJ58Z6k3xS57BNK4" style=3D"text-decoration:none;"><img width=3D"=
22" height=3D"16" alt=3D"yt" border=3D"0" style=3D"display:block;max-width:=
22px;color:light" src=3D"https://media.beehiiv.com/cdn-cgi/image/fit=3Dscal=
e-down,format=3Dauto,onerror=3Dredirect,quality=3D80/static_assets/youtube_=
light.png"/></a></td><td align=3D"center" valign=3D"middle" width=3D"75" st=
yle=3D"width:75px;"><a href=3D"https://link.mail.beehiiv.com/ss/c/u001.UY7-=
jEMcRLZ5W6M0bzLpm5Vsol3-4mO68bGpSvtYIyC7RTGiT9-zovb8Qim6eBsoZYnUTL-c3CH3zOZ=
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w/h11/h001.vtjtVryTUxaK9wMql_zGGH-I8my_IGHJpLjlVejqKi4" style=3D"text-decor=
ation:none;"><img width=3D"22" height=3D"22" alt=3D"in" border=3D"0" style=
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