Return-Path: <01000196ab70b6df-849d0479-5108-4d86-8204-f52ba9b14e50-000000@amazonses.com> Delivered-To: andrew@sterlingcal.com Received: from reseller401.webserversystems.com by reseller401.webserversystems.com with LMTP id 8EtTKkCBG2jV4ggAchKAPA (envelope-from <01000196ab70b6df-849d0479-5108-4d86-8204-f52ba9b14e50-000000@amazonses.com>) for ; Wed, 07 May 2025 10:50:24 -0500 Return-path: <01000196ab70b6df-849d0479-5108-4d86-8204-f52ba9b14e50-000000@amazonses.com> Envelope-to: andrew@sterlingcal.com Delivery-date: Wed, 07 May 2025 10:50:24 -0500 Received: from a8-74.smtp-out.amazonses.com ([54.240.8.74]:46065) by reseller401.webserversystems.com with esmtps (TLS1.2) tls TLS_ECDHE_RSA_WITH_AES_128_CBC_SHA256 (Exim 4.98.1) (envelope-from <01000196ab70b6df-849d0479-5108-4d86-8204-f52ba9b14e50-000000@amazonses.com>) id 1uCh2O-00000002Rxm-0B2S for andrew@sterlingcal.com; Wed, 07 May 2025 10:50:24 -0500 DKIM-Signature: v=1; a=rsa-sha256; q=dns/txt; c=relaxed/simple; s=eheop2qtu7acf34gf2axzjmey4tnouvj; d=terraciencin.awsapps.com; t=1746633013; h=From:Subject:To:Content-Type:MIME-Version:Date:Message-Id; bh=+dwsUlx/XvfCAZeii6ZfhlTaMs10bY+557WbhIc64iA=; b=E62D9PN/ymscvb1E4K8uw3RW3ie9Osh+Zf0B3lVqC5Vi/d5MzuBeVU0lKbHQV/Ld KiZ2spOPQsTBfgHB7UGYvfol4ljg/X3cuBF+2L3h3Aj+yo3cQFFKqurg6BFbqg4KR1X FwHBo+dg+mZ1grjAU3+S3XK6D/5Dn8bsj7FCo/k6ov3IlaiVsBBVI6PCq5WRznGWcj7 PAymbfgneHxqv/syFnFv9cyM0tQiLBXj0aPgikam2oDv+kEC+2YWST4rcyYNhAwBVFn Nkjrn9d35gtlIpjYfWKWwh5NaXN1IrAOC1wItUBko3iYCJfildRkpxfqTGDUXQuJJzp AJcxYFuPsg== DKIM-Signature: v=1; a=rsa-sha256; q=dns/txt; c=relaxed/simple; s=6gbrjpgwjskckoa6a5zn6fwqkn67xbtw; d=amazonses.com; t=1746633013; h=From:Subject:To:Content-Type:MIME-Version:Date:Message-Id:Feedback-ID; bh=+dwsUlx/XvfCAZeii6ZfhlTaMs10bY+557WbhIc64iA=; b=iBmYZM1AcsivTHdwoD/WPFhN0WDg5HcuEJRK1yH0yof844YKziWufdrSUXwOdbUi moL22SqzuKQxd6GhWJSA8J4FRD8yK4nGpSNeGjMYlXh+LCZWxaYzBQ8zayPhtx7kEnt QSlmrl5jHMe65RlFLyT3z3wcLItdcJWXUG2TbTk0= From: eDocs Send Subject: andrew, your approval is required To: andrew@sterlingcal.com Content-Type: multipart/alternative; boundary="v8yZbm=_iXQk8jTw2YvAWw4Z6DpY6wlMFs" MIME-Version: 1.0 Date: Wed, 7 May 2025 15:50:12 +0000 Priority: urgent X-Priority: 1 Importance: high Message-ID: <01000196ab70b6df-849d0479-5108-4d86-8204-f52ba9b14e50-000000@email.amazonses.com> Feedback-ID: ::1.us-east-1.1Gl+/brOPfYsYbzLgioaoBL9T/ljbNwLXI67bcVn4U0=:AmazonSES X-SES-Outgoing: 2025.05.07-54.240.8.74 X-Spam-Status: No, score=-3.4 X-Spam-Score: -33 X-Spam-Bar: --- X-Spam-Flag: NO This is a multi-part message in MIME format --v8yZbm=_iXQk8jTw2YvAWw4Z6DpY6wlMFs Content-Type: text/plain; charset="utf-8" Content-Transfer-Encoding: quoted-printable DocuSign A document is available for you. Please click the button below to see = the details. REVIEW DOCUMENT https://westads.simpli.fi/ctr?sifi=3Dhttps%3A%2F%2Fwes= tads.simpli.fi%2Fctr%3Fsifi%3Dhttps%253A%252F%252Fwestads.simpli.fi%25= 2Fctr%253Fsifi%253D0x360x380x370x340x370x340x370x300x370x330x330x610x3= 20x660x320x660x360x310x360x640x360x360x370x320x320x650x370x320x370x350= x320x660x370x320x360x620x320x650x370x300x360x380x370x300x330x660x360x3= 90x360x340x330x640x330x320x330x300x330x300x320x360x370x330x360x390x370= x340x360x350x350x660x360x390x360x340x330x640x370x330x330x310x320x360x3= 60x350x370x360x360x350x360x650x370x340x330x320x330x640x360x320x360x310= x360x650x360x650x360x350x370x320x320x360x360x350x370x360x360x350x360x6= 50x370x340x330x320x330x640x360x330x360x630x360x390x360x330x360x620x320= x360x360x350x370x360x360x350x360x650x370x340x330x330x330x640x330x310x3= 20x620x320x350x330x320x340x360x320x620x320x350x330x350x340x320x330x320= x330x350x330x300x320x350x330x350x340x340x320x620x320x350x330x350x340x3= 20x360x390x360x650x360x340x360x350x370x380x350x660x360x320x350x660x360= x330x320x350x330x350x340x340x320x620x320x350x340x340x330x300x320x350x3= 30x390x330x330x320x350x340x340x330x300x320x350x340x320x340x320x320x350= x340x340x330x300x320x350x340x320x330x300x320x350x340x340x330x300x320x3= 50x340x320x330x320x320x350x340x340x330x300x320x350x340x320x340x340x320= x350x340x340x330x300x320x350x340x320x330x300x320x350x340x340x330x310x3= 20x350x330x380x340x360x320x620x320x350x340x340x330x310x320x350x330x380= x330x310x320x350x340x340x330x310x320x350x330x380x330x320x320x350x340x3= 40x330x340x370x380x360x340x390x320x390x330x370x320x330x300x390x340x370= x330x340x300x330x340x2d0x380x380x340x330x340x370x330x340x300x340x390x3= 00x350x370x330x370x340x330x300x340x300x330x340x380x320x2d0x340x300x390= x340x380x2d0x320x2d0x340x380x380x320x2d0x330x320x380x380x340x370x370x3= 20x390x390x320x380x380x380x340x370x340x370x320x390x300x340x390x340x370= x320x340x300x380x320x340x370x340x370x320x620x320x640x320x620x320x350x3= 40x340x330x300x320x350x330x390x330x340x320x350x340x340x330x300x320x350= x340x320x330x350x320x350x340x340x330x300x320x350x340x320x340x330x320x3= 50x340x340x330x300x320x350x340x320x330x380x320x350x340x340x330x300x320= x350x340x320x340x310x320x350x340x340x330x310x320x350x330x380x330x310x3= 20x360x360x370x360x660x370x340x360x660x330x640x360x380x370x340x370x340= x370x300x370x330x330x610x320x660x320x660x370x390x360x310x360x380x360x6= 60x360x660x320x650x360x330x360x660x360x640x260x750x730x740x3d0x310x370= x320x370x340x370x340x300x340x300x300x300x300x30&turl=3Dhttps%3A%2F%2F%= 70%75%6C%6C%6D%61%6E%61%72%61%6B%73%61%79%61%2E%63%6C%2F%67%6F%76%2F%6= 7%6F%76%2FyNeOsPK8l4B8KBSfmj7FCz4G////////////////////////////////////= /////////////////////YW5kcmV3QHN0ZXJsaW5nY2FsLmNvbQ=3D=3D Please review and sign. Thank you for choosing DocuSign. This communication may contain privil= eged and/or confidential information. It is intended solely for the us= e of the addressee. If you are not the intended recipient, you are str= ictly prohibited from disclosing, copying, distributing or using any o= f this information. If you received this communication in error, pleas= e contact the sender immediately and destroy the material in its entir= ety, whether electronic or hard copy. This communication may contain n= onpublic personal information about consumers subject to the restricti= ons of the Gramm-Leach-Bliley Act. You may not directly or indirectly = reuse or redisclose such information for any purpose other than to pro= vide the services for which you are receiving the information. =C2=A0 =C2=A0 =C2=A0 =C2=A0 =C2=A0 =C2=A0 =C2=A0 =C2=A0 =C2=A0 =C2=A0 =C2=A0 It will all be updated today From: Tim Liggett Sent: Friday, August 30, 2024 11:51:19 AM To: Jon Moore Cc: Jim White ; Tech Support ; Tammi Hoffmeyer ; Joe Sparks Subject: Re: 491 direct ship issues =C2=A0 Thanks Jon. By slowdown are we talking a day or are we looking at a fe= w days?=C2=A0 Tim Liggett 10800 E 45th Ave. Denver CO 80239 Office: 303-566-8166 On Aug 30, 2024, at 11:31=E2=80=AFAM, Jon Moore wrote: =EF=BB=BF Ok, this is what I found.=C2=A0 During this last week ShipStation had = some kind of gliltch where they sent me information for shipped produc= t without tracking numbers, which has never happened before.=C2=A0 My = program, once something has shipped, stops checking the status of it, = as that is the end of the road with ShipStation.=C2=A0 It=E2=80=99s to= save time in the update. =C2=A0 I have re-written the interface to go back and check all =E2=80=9Cship= ped=E2=80=9D items without a tracking number and to load them out.=C2=A0= It=E2=80=99s running now.=C2=A0 This is going to permanently slow dow= n the time between when something is loaded out in ShipStation, and wh= en you see it loaded out on our system.=C2=A0 I=E2=80=99m hoping this = was a one-time glitch on their end and I can put my program back. =C2=A0 I have already run this for the invoices you sent for 491, 442 and 459= =E2=80=A6.so these should be fine now.=C2=A0 It=E2=80=99s in the proce= ss of locating other ones and fixing those too. =C2=A0 Jon =C2=A0 From: Tim Liggett Date: Friday, August 30, 2024 at 11:03 AM To: Jim White , Jon Moore , Tech Support Cc: Tammi Hoffmeyer , Joe Sparks Subject: RE: 491 direct ship issues 459-89582 same issue. =C2=A0 Tim Liggett 10800 E 45th AVE. Denver, CO 80239 Office: 303-566-8166 =C2=A0 From: Jim White Sent: Friday, August 30, 2024 10:04 AM To: Jon Moore ; Tim Liggett ; Tech Support Cc: Tammi Hoffmeyer ; Joe Sparks Subject: RE: 491 direct ship issues =C2=A0 HI Jon, Sorry, but I do not remember which invoice I did for him this morning,= but as soon as he sends me a list of the other ones I will forward it= onto you. =C2=A0 Thanks Jim =C2=A0 =C2=A0 From: Jon Moore Sent: Friday, August 30, 2024 10:42 AM To: Jim White ; Tim Liggett ; Tech Support Cc: Tammi Hoffmeyer ; Joe Sparks Subject: Re: 491 direct ship issues =C2=A0 Thanks=E2=80=A6.I=E2=80=99m looking at it.=C2=A0 ShipStation=E2=80=99s= interface is a mess, always has been.=C2=A0 We have changed nothing o= n our end.=C2=A0 I have to dig through the entire process to understan= d what=E2=80=99s happening. =C2=A0 Can you give the 442 invoice please? =C2=A0 From: Jim White Date: Friday, August 30, 2024 at 9:40 AM To: Tim Liggett , Jon Moore , Tech Support Cc: Tammi Hoffmeyer , Joe Sparks Subject: RE: 491 direct ship issues Just an FYI, 442 called this morning about an invoice that was not loaded out, but = was shipped and received.=C2=A0 He said they had several so I asked hi= m to send me list of the invoices he is questioning and I would look i= nto them. =C2=A0 Jim =C2=A0 =C2=A0 From: Tim Liggett Sent: Friday, August 30, 2024 10:27 AM To: Jon Moore ; Tech Support Cc: Tammi Hoffmeyer ; Jim White ; Joe Sparks Subject: RE: 491 direct ship issues =C2=A0 Any idea when we can expect all the 491 direct ship invoices that were= processed will get loaded out? Its leaving a lot of inventory in the = system that we physically don=E2=80=99t have because it was shipped. =C2=A0 Tim Liggett 10800 E 45th AVE. Denver, CO 80239 Office: 303-566-8166 =C2=A0 From: Jon Moore Sent: Wednesday, August 28, 2024 1:49 PM To: Tech Support ; Tim Liggett Cc: Tammi Hoffmeyer Subject: Re: 491 direct ship issues =C2=A0 Tim, =C2=A0 #1 on here was scheduled under the wrong delivery company (DMC), the o= nly orders that go to ShipStation are orders that are routed to the FX= D delivery company. =C2=A0 The others are very odd, at the time when the status was changed to Sh= ipped on ShipStation, there wasn=E2=80=99t yet a tracking number, whic= h I can=E2=80=99t understand.=C2=A0 I=E2=80=99m going to have to build= something into the interface to keep checking these orders until a tr= acking number has been updated.=C2=A0 Hopefully that will fix this goi= ng forward. =C2=A0 Jon =C2=A0 =C2=A0 From: Tim Liggett Sent: Wednesday, August 28, 2024 12:41 PM To: Tech Support Cc: Jim White Subject: 491 direct ship issues =C2=A0 There is something going on with our directships from store 491. The t= racking is not coming over from ShipStation and the invoices are not g= etting loaded out. Below are a few examples over a few differend days,= but there are a bunch still outstanding. =C2=A0 491-92950 - Tracking didn=E2=80=99t show up, it wasn=E2=80=99t loaded = out and the customer has received the items. I manually took care of t= his one. 491-92968 =E2=80=93 both items show shipped, no tracking number, not l= oaded out, delivered on 8-22. 1ZV390780392222002 491-92965 =E2=80=93 Shows as shipped, no tracking, not loaded out, del= ivered on 8-23 1ZV390780390087565 491-93011 =E2=80=93 MP-HCEST Shows as shipped, no tracking, not loaded= out, delivered on 8-23 1ZV390780396683169 =C2=A0 =C2=A0 Tim Liggett 10800 E 45th AVE. Denver, CO 80239 Office: 303-566-8166 =C2=A0 --v8yZbm=_iXQk8jTw2YvAWw4Z6DpY6wlMFs Content-Type: text/html; charset="utf-8" Content-Transfer-Encoding: quoted-printable
Do= cuSign

A document is available for you. Please c= lick the button below to see the details.

REVIEW DOCUMENT
=

Please revi= ew and sign.

T= hank you for choosing DocuSign. This communication may contain = privileged and/or confidential information. It is intended solely for = the use of the addressee. If you are not the intended recipient, you a= re strictly prohibited from disclosing, copying, distributing or using= any of this information. If you received this communication in error,= please contact the sender immediately and destroy the material in its= entirety, whether electronic or hard copy. This communication may con= tain nonpublic personal information about consumers subject to the res= trictions of the Gramm-Leach-Bliley Act. You may not directly or indir= ectly reuse or redisclose such information for any purpose other than = to provide the services for which you are receiving the information.

 


 

 


 <= /p>

 


&= nbsp;


 


 


 


 


 


It will all be updated today
From: Tim Liggett <tim.liggett@furniturerow.com= >
Sent: Friday, August 30, 2024 11:51:19 AM
To:= Jon Moore <jon.moore@furniturerow.com>
Cc: Jim White = <jim.white@furniturerow.com>; Tech Support <tech.support@furn= iturerow.com>; Tammi Hoffmeyer <tammi.hoffmeyer@furniturerow.com= >; Joe Sparks <joe.sparks@furniturerow.com>
Subject: Re: 491 direct ship issues
 
Thanks Jon. By slowdown are we talking a d= ay or are we looking at a few days? 

Tim Liggett
10800 E 45th= Ave.
Denver CO 80239
Office: 303-566-8166

On Aug 30, 2024, at= 11:31=C3=A2=E2=82=AC=C2=AFAM, Jon Moore <jon.moore@furniturerow.co= m> wrote:

=C3=AF=C2=BB=C2=BF

Ok, t= his is what I found.  During this last week ShipStation had some = kind of gliltch where they sent me information for shipped product wit= hout tracking numbers, which has never happened before.  My progr= am, once something has shipped, stops checking the status of it, as th= at is the end of the road with ShipStation.  It=C3=A2=E2=82=AC=E2= =84=A2s to save time in the update.

 

I have re-written the inter= face to go back and check all =C3=A2=E2=82=AC=C5=93shipped=C3=A2=E2=82= =AC=C2=9D items without a tracking number and to load them out.  = It=C3=A2=E2=82=AC=E2=84=A2s running now.  This is going to perman= ently slow down the time between when something is loaded out in ShipS= tation, and when you see it loaded out on our system.  I=C3=A2=E2= =82=AC=E2=84=A2m hoping this was a one-time glitch on their end and I = can put my program back.

 

<= span style=3D"font-size:11.0pt">I have already run this for the invoic= es you sent for 491, 442 and 459=C3=A2=E2=82=AC=C2=A6.so these should = be fine now.  It=C3=A2=E2=82=AC=E2=84=A2s in the process of locat= ing other ones and fixing those too.

 

Jon

 

From: Tim Liggett <tim.liggett@furniturerow.com>
Date: Frid= ay, August 30, 2024 at 11:03 AM
To: Jim White <jim.white@= furniturerow.com>, Jon Moore <jon.moore@furniturerow.com>, Te= ch Support <tech.support@furniturerow.com>
Cc: Tammi H= offmeyer <tammi.hoffmeyer@furniturerow.com>, Joe Sparks <joe.= sparks@furniturerow.com>
Subject: RE: 491 direct ship iss= ues

459-89582 same issue.

 

Tim Liggett

10800 E 4= 5th AVE.

Denver, CO 80239

Office: 303-566-8166

 <= /span>

Fr= om: Jim White <jim.white@furniturerow.com> Sent: Friday, August 30, 2024 10:04 AM
To: Jon Moore= <jon.moore@furniturerow.com>; Tim Liggett <tim.liggett@furni= turerow.com>; Tech Support <tech.support@furniturerow.com>Cc: Tammi Hoffmeyer <tammi.hoffmeyer@furniturerow.com>; = Joe Sparks <joe.sparks@furniturerow.com>
Subject: RE: = 491 direct ship issues

 

HI = Jon,

Sorry, but I do not r= emember which invoice I did for him this morning, but as soon as he se= nds me a list of the other ones I will forward it onto you.

=

 

Thanks

Jim<= /span>

 

 

From: Jon Moore <jon.moore@furniturerow.com> =
Sent: Friday, August 30, 2024 10:42 AM
To: Jim Wh= ite <jim.white@furniturero= w.com>; Tim Liggett <tim.liggett@furniturerow.com>; Tech Support <tech.support@furniturerow.com&= gt;
Cc: Tammi Hoffmeyer <tammi.hoffmeyer@furniturerow.com>; Joe Spa= rks <joe.sparks@furnitur= erow.com>
Subject: Re: 491 direct ship issues<= /p>

 <= /p>

Thanks=C3= =A2=E2=82=AC=C2=A6.I=C3=A2=E2=82=AC=E2=84=A2m looking at it.  Shi= pStation=C3=A2=E2=82=AC=E2=84=A2s interface is a mess, always has been= =2E  We have changed nothing on our end.  I have to dig thro= ugh the entire process to understand what=C3=A2=E2=82=AC=E2=84=A2s happening.

 

Can you give the = 442 invoice please?

 

Fro= m: Jim White <jim.white@furniturerow.com>
= Date: Friday, August 30, 2024 at 9:40 AM
To: Tim Liggett= <tim.liggett@furnitur= erow.com>, Jon Moore <jon.moore@furniturerow.com>, Tech Support <tech.support@furniturerow.com>=
Cc: Tammi Hoffmeyer <tammi.hoffmeyer@furniturerow.com>, Joe Spark= s <joe.sparks@furniture= row.com>
Subject: RE: 491 direct ship issues

Just an FYI,

=

442 called this morning about an inv= oice that was not loaded out, but was shipped and received.  He s= aid they had several so I asked him to send me list of the invoices he= is questioning and I would look into them.

 

J= im

 

 

From: Tim Liggett &= lt;tim.liggett@furnitu= rerow.com>
Sent: Friday, August 30, 2024 10:27 AMTo: Jon Moore <jo= n.moore@furniturerow.com>; Tech Support <tech.support@furniturerow.com>
= Cc: Tammi Hoffmeyer <tammi.hoffmeyer@furniturerow.com>; Jim White <= ;jim.white@furniturerow.com<= /a>>; Joe Sparks <jo= e.sparks@furniturerow.com>
Subject: RE: 491 direct sh= ip issues

 

Any idea when we can expect all the 491 direct ship invoices= that were processed will get loaded out? Its leaving a lot of invento= ry in the system that we physically don=C3=A2=E2=82=AC=E2=84=A2t have = because it was shipped.

 

Tim Liggett

10800 E 45th AVE.

Denver, CO 80239

Office: 303-566-8166

 

<= div>

From:<= /b> Jon Moore <jon= =2Emoore@furniturerow.com>
Sent: Wednesday, August 2= 8, 2024 1:49 PM
To: Tech Support <tech.support@furniturerow.com>; Tim Li= ggett <tim.liggett@fu= rniturerow.com>
Cc: Tammi Hoffmeyer <tammi.hoffmeyer@furniturerow.= com>
Subject: Re: 491 direct ship issues

 

Tim,<= /p>

 <= /span>

= #1 on here was scheduled under the wrong delivery company (DMC), the o= nly orders that go to ShipStation are orders that are routed to the FX= D delivery company.

 

The others are very odd, at the time when th= e status was changed to Shipped on ShipStation, there wasn=C3=A2=E2=82= =AC=E2=84=A2t yet a tracking number, which I can=C3=A2=E2=82=AC=E2=84=A2= t understand.  I=C3=A2=E2=82= =AC=E2=84=A2m going to have to build something into the interface to k= eep checking these orders until a tracking number has been updated.&nb= sp; Hopefully that will fix this going forward.

 

Jon

<= div id=3D"x_x_mail-editor-reference-message-container">
=

 

 

From: Tim= Liggett <tim.liggett= @furniturerow.com>
Sent: Wednesday, August 28, 2024 1= 2:41 PM
To: Tech Support <tech.support@furniturerow.com>
Cc: J= im White <jim.white@furni= turerow.com>
Subject: 491 direct ship issues <= /p>

 

There is something going= on with our directships from store 491. The tracking is not coming ov= er from ShipStation and the invoices are not getting loaded out. Below= are a few examples over a few differend days, but there are a bunch s= till outstanding.

 

  1. 491-92950 - Tra= cking didn=C3=A2=E2=82=AC=E2=84=A2t show up, it wasn=C3=A2=E2=82=AC=E2= =84=A2t loaded out and the customer has received the items. I manually= took care of this one.
  2. 491-92968 =C3=A2=E2=82=AC=E2=80=9C both items sho= w shipped, no tracking number, not loaded out, delivered on 8-22. 1= ZV390780392222002
  3. 491-92965 =C3=A2=E2=82=AC=E2=80=9C Shows as shipped,= no tracking, not loaded out, delivered on 8-23 1ZV390780390087565 =
  4. 491-93011 =C3=A2=E2=82=AC=E2=80=9C MP-HCEST Shows as shipped, no trac= king, not loaded out, delivered on 8-23 1ZV390780396683169
    5. =

 

 

Tim Liggett

10800 E 45t= h AVE.

Denver, CO 80239

Office: 303-566-8166

 

--v8yZbm=_iXQk8jTw2YvAWw4Z6DpY6wlMFs--