Return-Path: Delivered-To: andrew@sterlingcal.com Received: from reseller401.webserversystems.com by reseller401.webserversystems.com with LMTP id 0GHjKx2RGmbhHgkAchKAPA (envelope-from ) for ; Sat, 13 Apr 2024 09:05:17 -0500 Return-path: Envelope-to: andrew@sterlingcal.com Delivery-date: Sat, 13 Apr 2024 09:05:17 -0500 Received: from s3.csa2.acemsb3.com ([192.92.97.59]:37300) by reseller401.webserversystems.com with esmtps (TLS1.2) tls TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384 (Exim 4.96.2) (envelope-from ) id 1rve0L-002WdE-0X for andrew@sterlingcal.com; Sat, 13 Apr 2024 09:05:17 -0500 DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; s=dk; d=emails.crispvideo.com; h=To:From:Reply-To:Subject:Date:MIME-Version:Content-Type: Content-Transfer-Encoding:Feedback-ID:List-Unsubscribe:List-Unsubscribe-Post: Message-ID; i=connect@emails.crispvideo.com; bh=MLNEwYnrnhrKRjkpgHIuXfMqKh7nF6kq8yzD8Y9YTSk=; b=SMmx3OD64ZaZayv5Rsx2qnHcYr7kwes1wEZ264C8ixQoL9mddMgQhHWptMyb5cBPC8GQF2k6Tls8 P2QUBBHToXOJ5W5ROUrnuEg3IapcW/qfI6/ZhwyBSHYYPYmCBORTmGr42WcyTpKIbmBSsQfiFff0 ttY+uRo5RuuErHHDLbo= Received: by s3.csa2.acemsb3.com id h3a8h436bm4p for ; Sat, 13 Apr 2024 14:05:05 +0000 (envelope-from ) X-Mailer: ActiveCampaign Mailer CFBL-Address: fbl-report@acems1.com; report=arf To: "Andrew Sterling" From: "Michael Mogill" Reply-To: reply-crispvideo.activehosted.1675.3111.109466@s1.acemsrvg.com Subject: =?utf-8?Q?Fwd:_The_truth_behind_your_firm=E2=80=99s_worst_revie?= =?utf-8?Q?w?= Date: Sat, 13 Apr 2024 09:01:53 -0500 MIME-Version: 1.0 Content-Type: multipart/alternative; boundary="_=_swift-305715504661a905120e852.04375426_=_" Content-Transfer-Encoding: 7bit X-Report-Abuse: Please report abuse here: abuse@acemserv.com X-mid: YW5kcmV3QHN0ZXJsaW5nY2FsLmNvbSAsIGMxNjc1ICwgbTMxMTEgLCBzMzAxNw x-virtual-mta: s1.acemsrvg.com Feedback-ID: 1161953:1161953.1675:s1.acemsrvg.com:activecampaign X-250ok-CID: 1161953-1675 List-Unsubscribe: , List-Unsubscribe-Post: List-Unsubscribe=One-Click X-DKIM-Options: s=dk Message-ID: <20240413140505.2251.1512034882.swift@crispvideo.activehosted.com> X-Spam-Status: No, score=-0.3 X-Spam-Score: -2 X-Spam-Bar: / X-Spam-Flag: NO --_=_swift-305715504661a905120e852.04375426_=_ Content-Type: text/plain; charset=utf-8 Feel free to pass this email along + did you see the previous one?  ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ Just wanted to make sure you saw the email I sent yesterday with a few resources that might be useful. Feel free to pass them along to anyone in your network who might find them valuable as well. If you need help, you can get in touch here . - Michael Andrew, Every law firm has that one negative review that keeps them up at night. You know the one - it's the scathing, one-star critique that pops up first when potential clients search for your practice online. I've seen it happen time and time again - Your team is buried in work, frantically preparing for a high-stakes case when a client's request for an update goes unnoticed amidst the chaos. Days later, you finally have a moment to breathe, only to discover a scathing review from the neglected client who now doubts their choice in your firm. But here's the thing - after working with hundreds of attorneys facing similar challenges, I've noticed a pattern. The most successful firms don't let a single review define them. Instead, they view it as an opportunity for growth and improvement. These firms have a secret weapon: systems, processes, and partnerships designed to transform even the harshest feedback into positive change. They understand that the review itself isn't the real problem; it's how they choose to respond that truly matters. I want to share with you some of the tried-and-tested resources that have helped our clients navigate these challenges and come out stronger on the other side: * How to Solve Root Issues in Your Law Firm * How to Deal with Naysayers * Why Your Law Firm Needs Internal Marketing * How to Incentivize Your Law Firm Team Take a moment to explore the resources I've included above - I truly believe they have the potential to transform the way you approach challenges and grow your firm. If you have any questions or need help, our team is available to provide support. Get In Touch ››› Michael Mogill Founder & CEO | CRISP _________________ Sent to andrew@sterlingcal.com Unsubscribe: http://crispvideo.activehosted.com/proc.php?nl=202&c=1675&m=3111&s=3c1de23e9482fa2b0cdad7f3a4c51289&act=unsub Crisp, 1874 Defoor Ave NW, Atlanta, GA 30318, United States --_=_swift-305715504661a905120e852.04375426_=_ Content-Type: text/html; charset=utf-8 Content-Transfer-Encoding: quoted-printable =0A=0A=0A=0A=0A=0A=0A=0A=0A =0A =0A=0A=0A=0A= =0A=0A=0A=0A=0A= =0A=0A=0A =0A=0A=0A
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Andrew,
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Every law firm has that one negative review that keeps t= hem up at night.
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You know the one =E2=80=93 it's the scathing, one-star critique that pops= up first when potential clients search for your practice online.

I've seen it happen time and time again =E2=80=94 Your team is buri= ed in work, frantically preparing for a high-stakes case when a client's re= quest for an update goes unnoticed amidst the chaos.

Days=0Alater, you finally have a moment to breathe, only to discove= r a scathing review from the neglected client who now doubts their choice i= n your firm.

But here's the thing =E2=80=93 after working with hundreds of attorneys facing similar chall= enges, I've noticed a pattern. The most successful firms don't let a single= review define them. Instead, they view it as an opportunity for growth and= improvement.

These fir= ms have a secret wea= pon:= systems, processes, and partnerships designed to transform even the harshe= st feedback into positive change. They understand that the review itself is= n't the real problem; it's how they choose to respond that truly matters.
I want to share w= ith you some of the = tried-and-tested resources that have helped our clients navigate these challenges= and come out stronger on the other side:

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  • How to Solve Root Issues in Your Law Firm
  • How to Deal with Naysayers
  • Why Your Law Firm Needs Internal Marketing
  • How to Incentivize Your Law Firm Team

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    Take a moment to explore the = resources I've included above =E2=80=93 I truly believe they have the poten= tial to transform the way you approach challenges and grow your firm.

    =0AIf you have any questions or= need help, our team is available to provide support.
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Sent to: andrew@sterlingcal.com

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C= risp, 1874 Defoor Ave NW, Atlanta, GA 30318, United States
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