Return-Path: Delivered-To: andrew@sterlingcal.com Received: from reseller401.webserversystems.com by reseller401.webserversystems.com with LMTP id iKTdJ6JWGWboIgkAchKAPA (envelope-from ) for ; Fri, 12 Apr 2024 10:43:30 -0500 Return-path: Envelope-to: andrew@sterlingcal.com Delivery-date: Fri, 12 Apr 2024 10:43:30 -0500 Received: from s3.csa2.acemsb3.com ([192.92.97.59]:51590) by reseller401.webserversystems.com with esmtps (TLS1.2) tls TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384 (Exim 4.96.2) (envelope-from ) id 1rvJ3q-002WXh-0O for andrew@sterlingcal.com; Fri, 12 Apr 2024 10:43:30 -0500 DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; s=dk; d=emails.crispvideo.com; h=To:From:Reply-To:Subject:Date:MIME-Version:Content-Type: Content-Transfer-Encoding:Feedback-ID:List-Unsubscribe:List-Unsubscribe-Post: Message-ID; i=connect@emails.crispvideo.com; bh=Iapw1jwUKtQzF7wDEvmnnsJzG8MrD2wLPq/V9ITNkRY=; b=euuLFi+MHFjGp1Uuy7rVHWnNMad5AoMWG322ynpTcnNamPhy1Vz+p4z6ABSuQxFjZgzq2yRt7uET 4klseUK+NhDUuyuA0OuMr3VivUtGdLTlXAkNla5a6pBSjMeZQpsIIiDM9IoGhtYPyOeaurbrpLHL /dei1wNPwPte9HAkgbg= Received: by s3.csa2.acemsb3.com id h35b9e36bm47 for ; Fri, 12 Apr 2024 15:43:19 +0000 (envelope-from ) X-Mailer: ActiveCampaign Mailer CFBL-Address: fbl-report@acems1.com; report=arf To: "Andrew Sterling" From: "Michael Mogill" Reply-To: reply-crispvideo.activehosted.1674.3104.109466@s1.acemsrvg.com Subject: =?utf-8?Q?Re:_The_truth_behind_your_firm=E2=80=99s_worst_review?= Date: Fri, 12 Apr 2024 10:37:08 -0500 MIME-Version: 1.0 Content-Type: multipart/alternative; boundary="_=_swift-577596640661955247d6975.95387450_=_" Content-Transfer-Encoding: 7bit X-Report-Abuse: Please report abuse here: abuse@acemserv.com X-mid: YW5kcmV3QHN0ZXJsaW5nY2FsLmNvbSAsIGMxNjc0ICwgbTMxMDQgLCBzMzAxNQ x-virtual-mta: s1.acemsrvg.com Feedback-ID: 1161953:1161953.1674:s1.acemsrvg.com:activecampaign X-250ok-CID: 1161953-1674 List-Unsubscribe: , List-Unsubscribe-Post: List-Unsubscribe=One-Click X-DKIM-Options: s=dk Message-ID: <20240412154319.32119.1087651938.swift@crispvideo.activehosted.com> X-Spam-Status: No, score=-0.3 X-Spam-Score: -2 X-Spam-Bar: / X-Spam-Flag: NO --_=_swift-577596640661955247d6975.95387450_=_ Content-Type: text/plain; charset=utf-8 I'm sharing some tried-and-tested resources - let me know what you think  ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ Andrew, Every law firm has that one negative review that keeps them up at night. You know the one - it's the scathing, one-star critique that pops up first when potential clients search for your practice online. I've seen it happen time and time again - Your team is buried in work, frantically preparing for a high-stakes case when a client's request for an update goes unnoticed amidst the chaos. Days later, you finally have a moment to breathe, only to discover a scathing review from the neglected client who now doubts their choice in your firm. But here's the thing - after working with hundreds of attorneys facing similar challenges, I've noticed a pattern. The most successful firms don't let a single review define them. Instead, they view it as an opportunity for growth and improvement. These firms have a secret weapon: systems, processes, and partnerships designed to transform even the harshest feedback into positive change. They understand that the review itself isn't the real problem; it's how they choose to respond that truly matters. I want to share with you some of the tried-and-tested resources that have helped our clients navigate these challenges and come out stronger on the other side: * How to Solve Root Issues in Your Law Firm * How to Deal with Naysayers * Why Your Law Firm Needs Internal Marketing * How to Incentivize Your Law Firm Team Take a moment to explore the resources I've included above - I truly believe they have the potential to transform the way you approach challenges and grow your firm. If you have any questions or need help, our team is available to provide support. Get In Touch ››› Michael Mogill Founder & CEO | CRISP _________________ Sent to andrew@sterlingcal.com Unsubscribe: http://crispvideo.activehosted.com/proc.php?nl=202&c=1674&m=3104&s=3c1de23e9482fa2b0cdad7f3a4c51289&act=unsub Crisp, 1874 Defoor Ave NW, Atlanta, GA 30318, United States --_=_swift-577596640661955247d6975.95387450_=_ Content-Type: text/html; charset=utf-8 Content-Transfer-Encoding: quoted-printable =0A=0A=0A=0A=0A=0A=0A=0A=0A =0A =0A=0A=0A=09=09
=0A=09=09=09I'm sharing some tried-and-tested resources =E2=80= =94 let me know what you think=0A=09=09=09
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Andrew,

Every law firm has that one n= egative review that keeps them up at night.

Y= ou know the one =E2=80=93 it's the scathing, one-star critique that pops up= first when potential clients search for your practice online.

I'v= e seen it happen time and time again =E2=80=94 Your team is buried i= n work, frantically preparing for a high-stakes case when a client's reques= t for an update goes unnoticed amidst the chaos.

Days later, you finally have a moment to breathe, only to discover a = scathing review from the neglected client=0Awho now doubts their choice in = your firm.

But here's the thing =E2=80=93 after working with hundreds of attorneys facing similar challen= ges, I've noticed a pattern. The most successful firms don't let a single r= eview define them. Instead, they view it as an opportunity for growth and i= mprovement.

These firms= have a secret weapo= n: sys= tems,=0Aprocesses, and partnerships designed to transform even the harshest= feedback into positive change. They understand that the review itself isn'= t the real problem; it's how they choose to respond that truly matters.

I want to share wit= h you some of the tr= ied-and-tested resources that have helped our clients navigate these challenges a= nd come out stronger on the other side:

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Take a = moment to explore the resources I've included above =E2=80=93 I truly belie= ve they have the potential to transform the way you approach challenges and= grow your firm.

=0AIf you= have any questions or need help, our team is available to provide support.=
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Sent t= o: andrew@sterlingcal.com<= /span>

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Crisp, 1874 Defoor Ave NW, At= lanta, GA 30318, United States
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