Envelope-to: andrew@sterlingcal.com
Delivery-date: Tue, 21 Mar 2023 10:49:36 -0500
Message-ID: <7eaa81fc74664ae9811b850a90ce195a@1779773941>
From: The Houzz Pro Team <welcome@houzz.com>
Reply-To: The Houzz Pro Team <welcome@houzz.com>
To: andrew@sterlingcal.com
Subject: Tips to resolve client disputes
Date: Tue, 21 Mar 2023 11:49:23 -0400
MIME-Version: 1.0
Content-Type: multipart/alternative; boundary="=-WpFYui9XvPFltks6aDb5GA=="

--=-WpFYui9XvPFltks6aDb5GA==
Content-Type: text/plain; charset=utf-8
Content-Id: <2a7f1a83-702b-4632-bf90-e2b3c04655ef>
Content-Transfer-Encoding: base64
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--=-WpFYui9XvPFltks6aDb5GA==
Content-Type: text/html; charset=utf-8
Content-Id: <4c8cbadc-d530-4526-be81-b650b28907a5>
Content-Transfer-Encoding: 7bit

<!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional //EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd">
<html><head>
<meta charset="UTF-8" />
<meta name="viewport" content="width=device-width, initial-scale=1.0" />
<!--[if !mso]><!-- --><meta http-equiv="X-UA-Compatible" content="IE=edge" /><!--<![endif]-->
<style type="text/css">html,
 body { min-width:260px; min-height:100%; padding:0; margin:0 auto;}a img { border:none; }.ReadMsgBody { width:100%; }.ExternalClass { width:100%; }.ExternalClass * { line-height:100%; }table, td { border-collapse:collapse; mso-table-lspace:0pt; mso-table-rspace:0pt; }.button { word-wrap: break-word; }@media screen and (max-width:480px) {@-ms-viewport { width:320px; }@viewport { width:320px; }}ul { padding: 0 !important; Margin: 0 0 0 40px !important; }li { Margin-bottom: 10px !important; }sub, sup { 
font-size: 70%; line-height: 0; position: relative; } sup { mso-text-raise:60%; vertical-align: super; } sub { bottom: -0.25em; }a{color: #222222;}@media screen and (max-width:480px) { .tolkien-column { width: 100% !important; max-width: 100% !important; min-width: auto !important; }.tolkien-column img.full { width: 100% !important; max-width: 100% !important; }.tolkien-column img[shrinktofit=true] { width: auto !important; max-width: 100% !important;}}.hide-in-desktop {  display: none;  max-height: 
0px;}</style><style id="media-query" type="text/css">@media (max-width: 520px) {.hide-in-mobile {  min-height: 0px;  max-height: 0px;  max-width: 0px;  display: none;  overflow: hidden;  font-size: 0px;}.hide-in-desktop {  display: block !important;  max-height: none !important;}}</style><!--[if (gte mso 9)|(IE)]><style type="text/css">.tolkien-column { width: 100% !important }</style><![endif]--><!--[if gte mso 9]> <style> ul >
 li { text-indent: -1em; /* Normalise space between bullets and text */ } a { border: none !important; /* Turn off border for anchor tag */ } </style> <![endif]--><style id="asset-specific-css"></style></head><body style="min-width:260px; min-height:100%; padding:0; margin:0 auto; background-color:#FFFFFF;"><!--[if (gte mso 9)|(IE)]><center><table border="0" cellpadding="0" cellspacing="0" align="center" role="presentation"><tr><td width="600"><![endif]-->

<table class="color-wrap" width="100%" cellpadding="0" cellspacing="0" style="background:#FFFFFF;" role="presentation">
  <tbody>
    <tr>
      <td>
        <table width="100%" cellpadding="0" cellspacing="0" style="max-width:600px;min-width:300px;margin:0 auto;" role="presentation">
          <tbody>
            <tr>
              <td style="background-color:transparent;line-height:18px;">
                <table width="100%" cellpadding="0" cellspacing="0" role="presentation">

                  <tbody>
                    <tr>
                      <td>
                        <table width="100%" cellpadding="0" cellspacing="0" role="presentation">
                          <tbody>
                            <tr>
                              <td style="background-color:transparent;line-height:18px;padding:26px 5px 26px 5px;" class="elq-header-footer-cell cell "><span>

                                  <table style="table-layout:fixed;border-collapse: separate;" width="100%">
	<tbody>
		<tr>
			<td align="left" valign="middle"><a data-targettype="webpage" href="https://pro.houzz.com/?lsmr=eloqua_email&source=eloqua_Email%3A%20Organic_All_Ad-Hoc_Article_Client%20Disputes_Q1%2020230321%20%28US%29&elqTrackId=c8c2949501804600abd15e9bbf6adca3&elq=7eaa81fc74664ae9811b850a90ce195a&elqaid=22842&elqat=1&elqCampaignId=11827">
<img height="36" src="https://images.go.houzz.com/EloquaImages/clients/HouzzLTD/%7Bd924959f-e383-44cb-aa84-a2bf72cf2b5c%7D_pro_header_small.png" style="width: 140px; height: 36px; max-width:140px" width="140" /></a></td>
			<td align="center" bgcolor="#ffffff" style="border: 1px solid #0066C3;border-radius: 4px;" valign="middle" width="170">
<a href="https://www.houzz.com/houzz-pro/pricing?lsmr=eloqua_email&source=eloqua_Email%3A%20Organic_All_Ad-Hoc_Article_Client%20Disputes_Q1%2020230321%20%28US%29&elqTrackId=272244dbd2b14b8e86e09b2ad23f3d23&elq=7eaa81fc74664ae9811b850a90ce195a&elqaid=22842&elqat=1&elqCampaignId=11827" style="padding: 10px 16px;font-family: Helvetica, sans-serif;font-size: 14px; color: #0066C3;text-decoration: none;font-weight:bold;display: inline-block;" target="_blank">Start Free Trial Now</a></td>
		</tr>
	</tbody>

</table>

                                </span></td>
                            </tr>
                          </tbody>
                        </table>
                      </td>
                    </tr>
                  </tbody>
                </table>
              </td>
            </tr>
          </tbody>
        </table>
        <table width="100%" cellpadding="0" cellspacing="0" style="max-width:600px;min-width:300px;margin:0 auto;" class="row row-0" role="presentation">

          <tbody>
            <tr>
              <td style="background:#FFFFFF;">
                <table width="100%" cellpadding="0" cellspacing="0" role="presentation">
                  <tbody>
                    <tr>
                      <td>
                        <table width="100%" cellpadding="0" cellspacing="0" role="presentation">
                          <tbody>
                            <tr>

                              <td style="text-align:left;vertical-align:top;font-size:0px">

                                <table class="tolkien-column tolkien-column-12 col col-0" cellpadding="0" cellspacing="0" style="vertical-align:top;display:inline-table;background:transparent;table-layout:fixed;font-family:Helvetica, &quot;Helvetica Neue&quot;, Arial, sans-serif;font-size:12px;color:#022222;max-width:100%;width:100%;width:-webkit-calc(230400px - 48000%);width:calc(230400px - 48000%);min-width:480px;min-width:-webkit-calc(100%);min-width:calc(100%);" role="presentation">

                                  <tbody>
                                    <tr>
                                      <td class="elq-image-cell  cell cell-0" style="background-color:transparent;line-height:0;padding:0px 0px 0px 0px;text-align:center;">
                                        <!--[if mso]><table width="100%" style="width:100%;height:auto;max-width:600px" cellpadding="0" cellspacing="0" border="0"><tr><td style="padding-right: 0px; padding-left: 0px;" align="center"><![endif]-->
<a target="_blank" href="https://app.go.houzz.com/e/er?lsmr=eloqua_email&source=eloqua_Email%3A%20Organic_All_Ad-Hoc_Article_Client%20Disputes_Q1%2020230321%20%28US%29&s=1779773941&lid=8565&elqTrackId=06637E9D272BA3046B48055205CA464E&elq=7eaa81fc74664ae9811b850a90ce195a&elqaid=22842&elqat=1" data-targettype="webpage">

                                          <img src="https://images.go.houzz.com/EloquaImages/clients/HouzzLTD/%7Bccd93de4-49d2-43cb-a1e2-4c7265540be5%7D_Client_Management_-_Template_3_-_DBF4ED.png" height="366" width="600" style="width:100%;height:auto;max-width:1200px;" /></a>
                                        <!--[if mso]></td></tr></table><![endif]-->
                                      </td>
                                    </tr>
                                  </tbody>

                                </table>
                              </td>
                            </tr>
                          </tbody>
                        </table>
                      </td>
                    </tr>
                  </tbody>
                </table>
              </td>
            </tr>
          </tbody>
        </table>

        <table width="100%" cellpadding="0" cellspacing="0" style="max-width:600px;min-width:300px;margin:0 auto;" class="row row-1" role="presentation">
          <tbody>
            <tr>
              <td style="background:#FFFFFF;">
                <table width="100%" cellpadding="0" cellspacing="0" role="presentation">
                  <tbody>
                    <tr>
                      <td>
                        <table width="100%" cellpadding="0" cellspacing="0" role="presentation">

                          <tbody>
                            <tr>
                              <td style="text-align:left;vertical-align:top;font-size:0px">

                                <table class="tolkien-column tolkien-column-12 col col-0" cellpadding="0" cellspacing="0" style="vertical-align:top;display:inline-table;background:transparent;table-layout:fixed;font-family:Helvetica, &quot;Helvetica Neue&quot;, Arial, sans-serif;font-size:12px;color:#022222;max-width:100%;width:100%;width:-webkit-calc(230400px - 48000%);width:calc(230400px - 48000%);min-width:480px;min-width:-webkit-calc(100%);min-width:calc(100%);" role="presentation">

                                  <tbody>
                                    <tr>
                                      <td style="background-color:#DBF4ED;line-height:18px;padding:16px 30px 0px 30px;" class="elq-text-cell cell cell-0">
                                        <div style="display:inline-block;width:100%;">
                                          <div data-lineheight="1.15" style="line-height: 41.4px;"><strong style="font-size: 36px; color: rgb(0, 0, 0);">5 Strategies To </strong>
</div>
                                          <div data-lineheight="1.15" style="line-height: 41.4px;"><strong style="font-size: 36px; color: rgb(0, 0, 0);">Resolve Client Disputes</strong></div>
                                        </div>
                                      </td>
                                    </tr>
                                    <tr>

                                      <td style="background-color:#DBF4ED;line-height:18px;padding:10px 30px 10px 30px;" class="elq-text-cell cell cell-1">
                                        <div style="display:inline-block;width:100%;">
                                          <div data-lineheight="1.5" style="line-height: 27px;"><span style="font-size: 18px;">Managing
 client disputes is (unfortunately) part of the job for home remodeling professionals. Next time you find yourself in conflict with a client, give these strategies a try.</span></div>
                                        </div>
                                      </td>
                                    </tr>
                                  </tbody>
                                </table>
                              </td>
                            </tr>

                          </tbody>
                        </table>
                      </td>
                    </tr>
                  </tbody>
                </table>
              </td>
            </tr>
          </tbody>
        </table>
        <table width="100%" cellpadding="0" cellspacing="0" style="max-width:600px;min-width:300px;margin:0 auto;" class="row row-2" role="presentation">
          <tbody>
            <tr>
              <td style="background:#FFFFFF;">

                <table width="100%" cellpadding="0" cellspacing="0" role="presentation">
                  <tbody>
                    <tr>
                      <td>
                        <table width="100%" cellpadding="0" cellspacing="0" role="presentation">
                          <tbody>
                            <tr>
                              <td style="text-align:left;vertical-align:top;font-size:0px">

                                <table class="tolkien-column tolkien-column-12 col col-0" cellpadding="0" cellspacing="0" style="vertical-align:top;display:inline-table;background:transparent;table-layout:fixed;font-family:Helvetica, &quot;Helvetica Neue&quot;, Arial, sans-serif;font-size:12px;color:#022222;max-width:100%;width:100%;width:-webkit-calc(230400px - 48000%);width:calc(230400px - 48000%);min-width:480px;min-width:-webkit-calc(100%);min-width:calc(100%);" role="presentation">

                                  <tbody>
                                    <tr>
                                      <td style="background-color:#DBF4ED;line-height:18px;padding:14px 30px 0px 30px;" class="elq-button-cell cell cell-0">
                                        <div style="text-align:left;font-family:Arial, Helvetica, sans-serif;">
                                          <div>

                                            <!--[if gte mso 9]>

          <a href="https://www.houzz.com/pro-learn/blog/startup-guide-interior-design-how-to-resolve-client-disputes?elqTrackId=80985C5C41EE93D3E0F49294BDF07D64&elqTrack=true" target="_blank" title="" data-targettype="webpage" data-targetname="" style="text-decoration: none;">

            <table class="null" cellSpacing="0" cellPadding="0" style="display: inline-table;font-size: 12px; border: 0px;border-spacing: 0px;border-collapse: separate;vertical-align: top;margin: 0px auto; width: initial; table-layout: fixed;">
              <tbody>
                <tr style="vertical-align: top;">

                  <td style="font-family: Arial, Helvetica, sans-serif; vertical-align: middle; word-wrap: break-word; overflow-wrap: break-word; color: #fff; text-align: center; background-color: #0066C3; padding: 15px 30px 15px 30px; border-radius: 4px; border: 2px none #000000;">
        <![endif]-->
                                          </div>
<a href="https://app.go.houzz.com/e/er?lsmr=eloqua_email&source=eloqua_Email%3A%20Organic_All_Ad-Hoc_Article_Client%20Disputes_Q1%2020230321%20%28US%29&s=1779773941&lid=8565&elqTrackId=80985C5C41EE93D3E0F49294BDF07D64&elq=7eaa81fc74664ae9811b850a90ce195a&elqaid=22842&elqat=1" target="_blank" title="" data-targettype="webpage" data-targetname="" style="text-decoration:none;vertical-align:middle;word-wrap:break-word;overflow-wrap:break-word;color:#fff;text-align:center;background-color:#0066C3;padding:15px 
30px 15px 30px;border-radius:4px;display:inline-block;max-width:100%;width:auto;"><span style="background-color:#0066C3;cursor:pointer;text-decoration:none;user-select:none;"><span><strong style="color: rgb(255, 255, 255); font-family: Helvetica, &quot;Helvetica Neue&quot;, Arial, sans-serif; font-size: 18px;">Resolve Client Conflict</strong></span></span></a>
                                          <div>
                                            <!--[if gte mso 9]></td></tr></tbody></table></a>
<![endif]-->
                                          </div>
                                        </div>
                                      </td>
                                    </tr>
                                  </tbody>
                                </table>
                              </td>
                            </tr>
                          </tbody>
                        </table>
                      </td>
                    </tr>
                  </tbody>

                </table>
              </td>
            </tr>
          </tbody>
        </table>
        <table width="100%" cellpadding="0" cellspacing="0" style="max-width:600px;min-width:300px;margin:0 auto;" class="row row-3" role="presentation">
          <tbody>
            <tr>
              <td style="background:#FFFFFF;">
                <table width="100%" cellpadding="0" cellspacing="0" role="presentation">
                  <tbody>
                    <tr>

                      <td>
                        <table width="100%" cellpadding="0" cellspacing="0" role="presentation">
                          <tbody>
                            <tr>
                              <td style="text-align:left;vertical-align:top;font-size:0px">

                                <table class="tolkien-column tolkien-column-12 col col-0" cellpadding="0" cellspacing="0" style="vertical-align:top;display:inline-table;background:transparent;table-layout:fixed;font-family:Helvetica, &quot;Helvetica Neue&quot;, Arial, sans-serif;font-size:12px;color:#022222;max-width:100%;width:100%;width:-webkit-calc(230400px - 48000%);width:calc(230400px - 48000%);min-width:480px;min-width:-webkit-calc(100%);min-width:calc(100%);" role="presentation">

                                  <tbody>
                                    <tr>
                                      <td style="background-color:transparent;line-height:18px;padding:0px 0px 0px 0px;" class="elq-code-cell cell cell-0">
                                        <div style="display:inline-block;width:100%;">
                                          <div height="32" style="height: 32px; width: 100%;border-radius: 0px 0px 12px 12px;background-color: #DBF4ED;">&nbsp;</div>

                                        </div>
                                      </td>
                                    </tr>
                                  </tbody>
                                </table>
                              </td>
                            </tr>
                          </tbody>
                        </table>
                      </td>
                    </tr>
                  </tbody>
                </table>
              </td>

            </tr>
          </tbody>
        </table>
        <table width="100%" cellpadding="0" cellspacing="0" style="max-width:600px;min-width:300px;margin:0 auto;" role="presentation">
          <tbody>
            <tr>
              <td style="background-color:transparent;line-height:18px;">
                <table width="100%" cellpadding="0" cellspacing="0" role="presentation">
                  <tbody>
                    <tr>
                      <td>

                        <table width="100%" cellpadding="0" cellspacing="0" role="presentation">
                          <tbody>
                            <tr>
                              <td style="background-color:transparent;line-height:18px;padding:30px 5px 10px 5px;" class="elq-header-footer-cell cell "><span>
                                  <hr />
<div style="text-align: center;">
<span style="Margin: 0; Margin-bottom: 17px; color: #757575; font-family: Helvetica, Arial, sans-serif; font-size: 13px; font-weight: 400; line-height: 1.5; margin: 0; margin-bottom: 17px; padding-bottom: 0; padding-left: 0; padding-right: 0; padding-top: 0; text-align: center;">
<a data-targettype="webpage" href="https://www.houzz.com/pro-learn?lsmr=eloqua_email&source=eloqua_Email%3A%20Organic_All_Ad-Hoc_Article_Client%20Disputes_Q1%2020230321%20%28US%29&elqTrackId=410ee24014b0478591ad3c5e9b7d19dd&elq=7eaa81fc74664ae9811b850a90ce195a&elqaid=22842&elqat=1&elqCampaignId=11827" style="color: #757575; font-family: Helvetica, Arial, sans-serif; font-weight: 400; line-height: 1.17; padding: 0; text-align: left; text-decoration: underline;"><u>Online Resources</u></a>
<span style="color:#757575;"> | </span> <span style="Margin: 0; Margin-bottom: 17px; color: #757575; font-family: Helvetica, Arial, sans-serif; font-size: 13px; font-weight: 400; line-height: 1.5; margin: 0; margin-bottom: 17px; padding-bottom: 0; padding-left: 0; padding-right: 0; padding-top: 0; text-align: center;">
<a data-targettype="webpage" href="https://www.houzz.com/houzz-pro/pricing?lsmr=eloqua_email&source=eloqua_Email%3A%20Organic_All_Ad-Hoc_Article_Client%20Disputes_Q1%2020230321%20%28US%29&elqTrackId=f8dd4e43434842cebbbd4e92486e9d50&elq=7eaa81fc74664ae9811b850a90ce195a&elqaid=22842&elqat=1&elqCampaignId=11827" style="color: #757575; font-family: Helvetica, Arial, sans-serif; font-weight: 400; line-height: 1.17; padding: 0; text-align: left; text-decoration: underline;"><u>30 Day Free Trial</u></a>
 <span style="color:#757575;"> | </span><span style="Margin: 0; Margin-bottom: 17px; color: #757575; font-family: Helvetica, Arial, sans-serif; font-size: 13px; font-weight: 400; line-height: 1.5; margin: 0; margin-bottom: 17px; padding-bottom: 0; padding-left: 0; padding-right: 0; padding-top: 0; text-align: center;">
<a data-targettype="webpage" href="https://calendly.com/houzz-pro-demo/1?lsmr=eloqua_email&source=eloqua_Email%3A%20Organic_All_Ad-Hoc_Article_Client%20Disputes_Q1%2020230321%20%28US%29&utm_campaign=7018b000001YjRU&elqTrackId=bc614fc7d7254ee5ad544e0f0425c581&elq=7eaa81fc74664ae9811b850a90ce195a&elqaid=22842&elqat=1&elqCampaignId=11827" style="color: #757575; font-family: Helvetica, Arial, sans-serif; font-weight: 400; line-height: 1.17; padding: 0; text-align: left; text-decoration: underline;"><u>Schedule
 Demo</u></a><br />
<br />
<span style="Margin: 0; Margin-bottom: 17px; color: #757575; font-family: Helvetica, Arial, sans-serif; font-size: 13px; font-weight: 400; line-height: 1.5; margin: 0; margin-bottom: 17px; padding-bottom: 0; padding-left: 0; padding-right: 0; padding-top: 0; text-align: center;">
<a data-targettype="webpage" href="https://help.houzz.com/s/contactsupport?lsmr=eloqua_email&source=eloqua_Email%3A%20Organic_All_Ad-Hoc_Article_Client%20Disputes_Q1%2020230321%20%28US%29&language=en_US&elqTrackId=20e01cc4f8d449888444e4c025f1d4aa&elq=7eaa81fc74664ae9811b850a90ce195a&elqaid=22842&elqat=1&elqCampaignId=11827" style="color: #757575; font-family: Helvetica, Arial, sans-serif; font-weight: 400; line-height: 1.17; padding: 0; text-align: left; text-decoration: underline;"><u>Need
 help? Contact our friendly Support team here.</u></a><br />
<br />
&copy; 2023&nbsp;Houzz Inc., 285 Hamilton Avenue, 2nd&nbsp;Floor, Palo Alto, CA 94301<br />
Don&#39;t
 want to receive Houzz Pro emails? <a data-targetname="Test_PC Sub (learn.houzz.com)" data-targettype="webpage" href="https://info.houzz.com/subscriptions?lsmr=eloqua_email&source=eloqua_Email%3A%20Organic_All_Ad-Hoc_Article_Client%20Disputes_Q1%2020230321%20%28US%29&elqTrackId=19de45a8894943d9b09a3c1b9ba13b1e&elq=7eaa81fc74664ae9811b850a90ce195a&elqaid=22842&elqat=1&elqCampaignId=11827" style="color: #757575; font-family: Helvetica, Arial, sans-serif; font-weight: 400; line-height: 1.17; padding: 0; 
text-align: left; text-decoration: underline;">Unsubscribe.</a></span><br />
<br />
<img class="elq-responsive " src="https://images.go.houzz.com/EloquaImages/clients/HouzzLTD/%7B796fea95-da07-43cb-94ee-20a977dc2dec%7D_Houzz_Pro_Footer_Image.png" style="width: 100%; height: auto; max-width: 95px;" width="95" /></span></span></span><br />
<br />

<span style="Margin: 0; Margin-bottom: 17px; color: #757575; font-family: Helvetica, Arial, sans-serif; font-size: 13px; font-weight: 400; line-height: 1.5; margin: 0; margin-bottom: 17px; padding-bottom: 0; padding-left: 0; padding-right: 0; padding-top: 0; text-align: center;">
<span style="Margin: 0; Margin-bottom: 17px; color: #757575; font-family: Helvetica, Arial, sans-serif; font-size: 13px; font-weight: 400; line-height: 1.5; margin: 0; margin-bottom: 17px; padding-bottom: 0; padding-left: 0; padding-right: 0; padding-top: 0; text-align: center;">
<span style="Margin: 0; Margin-bottom: 17px; color: #757575; font-family: Helvetica, Arial, sans-serif; font-size: 13px; font-weight: 400; line-height: 1.5; margin: 0; margin-bottom: 17px; padding-bottom: 0; padding-left: 0; padding-right: 0; padding-top: 0; text-align: center;">
<a data-targettype="webpage" href="https://apps.apple.com/app/id1488002482?lsmr=eloqua_email&source=eloqua_Email%3A%20Organic_All_Ad-Hoc_Article_Client%20Disputes_Q1%2020230321%20%28US%29&elqTrackId=b9502b1aa8ff4d62a69d861cdfa8c800&elq=7eaa81fc74664ae9811b850a90ce195a&elqaid=22842&elqat=1&elqCampaignId=11827">
<img class="elq-responsive" height="37" src="https://images.go.houzz.com/EloquaImages/clients/HouzzLTD/%7B9662215e-3770-4fa2-b8ce-0e61095374ef%7D_Apple_Badge%402x.jpg" style="width: 100%; height: 37px; max-width: 124px;" width="124" /></a>&nbsp;</span></span></span>
<a data-targettype="webpage" href="https://play.google.com/store/apps/details?lsmr=eloqua_email&source=eloqua_Email%3A%20Organic_All_Ad-Hoc_Article_Client%20Disputes_Q1%2020230321%20%28US%29&id=com.houzz.pro&elqTrackId=4c6ccab0ffd84b469890f5cf16f31101&elq=7eaa81fc74664ae9811b850a90ce195a&elqaid=22842&elqat=1&elqCampaignId=11827">
<img class="elq-responsive" height="37" src="https://images.go.houzz.com/EloquaImages/clients/HouzzLTD/%7B79066270-4510-4e2f-bee5-28a87df2845c%7D_Google_Badge%402x.jpg" style="width: 100%; height: 37px; max-width: 124px;" width="124" /></a></div>

<div style="text-align: center;">&nbsp;</div>

                                </span></td>
                            </tr>
                          </tbody>
                        </table>
                      </td>
                    </tr>

                  </tbody>
                </table>
              </td>
            </tr>
          </tbody>
        </table>
      </td>
    </tr>
  </tbody>
</table>
<!--[if (gte mso 9)|(IE)]></td></tr></table></center><![endif]-->
<img src='https://app.go.houzz.com/e/FooterImages/FooterImage1?elq=7eaa81fc74664ae9811b850a90ce195a&siteid=1779773941' alt="" border=0 width=1px height=1px style='display:block;'></body></html>
--=-WpFYui9XvPFltks6aDb5GA==--